All reviews

Rating Breakdown

  • 5
    98% (387 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2023

Thx HelpfulCrowd Team. They help me handle with a questions quickly. Thx YusuF, He is a good supporter.

Store

SiySiy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly. It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we wish you continued success in your business. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Nov. 9, 2022

Amazing app and very fast support. The support staff helped us migrate from Ecwid to shopify. It was so easy and fast.

Using app

4 days

Total reviews

22

Average rating

4.1

Developer Reply

Hello APEXEL INDIA, Thank you for your fantastic review! We're thrilled to hear that you've had an amazing experience with our app and found our support to be fast and efficient. We're glad we could assist you in the migration process from Ecwid to Shopify, making it a smooth and hassle-free experience for you. Our team is dedicated to providing top-notch support to ensure our users are satisfied with our services. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we wish you continued success with your business. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Nov. 7, 2022

We used this app for a few years now and the support is incredible. The app has generated a lot of reviews and questions. They are making new additions to the app and am looking forward for them.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Rag Factory, Thank you for your outstanding review! We're overjoyed to know that you've been using our app for a few years now and have experienced incredible support from our team. It's great to hear that the app has generated a substantial number of reviews and questions for your business. We're continuously working to improve and add new features to the app, and we're excited to have you on board as we roll out these enhancements. Your ongoing support and trust in HelpfulCrowd mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we look forward to continuing to support your business's growth and success. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 27, 2022

This app is extremely easy to use and a wonderful way to show the social proof of our products! The customer service is absolutely outstanding and I can't say enough amazing things about the team! Any question, any issue and they are super quick to resolve it!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello Global Cupping, Thank you for your fantastic review! We're thrilled to know that you find our app extremely easy to use and an effective way to showcase the social proof of your products. We take pride in delivering outstanding customer service, and it's wonderful to hear that our team has exceeded your expectations. Your kind words and appreciation for our team's responsiveness in addressing questions and issues mean a lot to us. We're dedicated to providing a seamless experience for our users. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we wish you continued success with your business. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 26, 2022

We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mooch's Munchies, Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed. We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future. Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him. We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 11, 2022

HelpfulCrowd Reviews has increased our rate of review by over 300% in just 60 days. We love all of the features that this app offers including auto-sending reviews requests and incentives. Support has been friendly, quick and easy to work with for the minor display adjustments needed to make it look great with our theme.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Paddock Saddlery, Thank you for your wonderful review! We're delighted to hear that HelpfulCrowd Reviews has made such a significant impact on your review rate in just a short period. It's fantastic to know that you appreciate the features we offer, including auto-sending review requests and incentives. We pride ourselves on delivering friendly and efficient support, and we're glad to have been able to assist you in making those minor display adjustments to ensure a seamless integration with your theme. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we look forward to continuing to support your business's growth and success. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 5, 2022

APPs design looks good and the service is very helpful :) I highly recommend this APP! The big + is that they are allowing video reviews.

Store

SALITY

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Ahoj SALITY, Ďakujeme za váš úžasný komentár! Sme veľmi šťastní, že sa vám páči dizajn našej aplikácie a že ste spokojní s poskytovanou podporou. Naším cieľom je vždy pomáhať našim užívateľom a prinášať im čo najlepšie zážitky. Teší nás, že vám imponuje možnosť pridávania videorecenzií, pretože sme presvedčení, že táto funkcia môže byť veľmi hodnotná pre vaše podnikanie. Ak by ste mali v budúcnosti nejaké otázky alebo potrebovali pomoc, neváhajte nás kontaktovať. Sme tu pre vás! Ďakujeme, že ste si vybrali HelpfulCrowd a želáme vám veľa úspechov s vaším podnikaním. Srdečné pozdravy, Tím HelpfulCrowd

5 / 5 Share

Oct. 3, 2022

I had a quick question about my reviews summary widget, it was not displaying any reviews upon clicking the link. Anna got back to me within the hour and informed me that for the reviews summary widget to work properly I needed to also add the reviews tab. When the link to read reviews is clicked in the reviews summary widget the screen automatically scrolls down to the reviews tab area. I'm extremely happy with the customer service from Anna and the app itself. I really appreciate that I can collect customer content such as photos and videos with breaking the bank. Moreover, I love the ability to customize colors to match my branding. The Porter House Co., is a sustainable home decor and housewares shop so it's very important to us that we have great design on our website at https://theporterhouse.co. The HelpfulCrowd app helps us to achieve that while creating trust among new customers looking to shop for vintage and sustainable home decor.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Porter House Co., Thank you so much for your kind words and wonderful review! We're thrilled that Anna was able to help you resolve your issue with the reviews summary widget promptly and to your satisfaction. We're happy to hear that you're enjoying the features of our app, such as the ability to collect customer photos and videos, as well as customize the colors to match your brand. It's great to know that our app is contributing to the beautiful design of your sustainable home decor and housewares shop. At HelpfulCrowd, our goal is to help build trust among your customers and support your business growth. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help! Wishing you continued success with The Porter House Co. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 3, 2022

Awesome app. I use it for my Online Photography Coures e-commerce. Really easy to use and the customer service is awesome, especially Anna. https://midnuances.com

Using app

About 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hi Midnuances, Thank you so much for your positive review and for sharing your experience with our app! We're delighted to hear that you find it easy to use and that it has been a valuable addition to your Online Photography Courses e-commerce. It's wonderful to know that Anna has provided you with exceptional customer service. We take pride in our dedicated team, and it's always great to hear when they make a positive impact on our customers' experience. If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help and support your business. Wishing you continued success with Midnuances! Best regards, The HelpfulCrowd Team

5 / 5 Share

Oct. 14, 2023

UPDATE: I know that for all business owners it is very important to have an updated review info for an APP that we use. So I would like to give my 5 stars update info on this APP because for more than a year I have never had any issues. Yusuf and Anna are always there to help me enable another feature that comes up. And my conversion rate has risen a lot due to customers leaving reviews and photos. So, do not hesitate to download and trust it. I use this app on three of my store www.maxifashion.bg www.maxifashion.gr and www.cocheti.ro and everything so far if absolutely stunning. I had a great support when needed and they even added Bulgarian language to my Bulgarian store. 5 stars to HelpfulCrowd are minimum of what they deserve.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Maxifashion.bg, Thank you so much for your outstanding review and for choosing HelpfulCrowd as the go-to app for all three of your stores - www.maxifashion.bg, www.maxifashion.gr, and www.cocheti.ro. We're absolutely delighted to hear that you've had such a positive experience with our app and that it has contributed to the success of your businesses. We truly appreciate your kind words about our support team. At HelpfulCrowd, our primary goal is to ensure our customers receive the best possible assistance, and we're always eager to help out whenever needed. It's great to know that we were able to promptly add the Bulgarian language to your Bulgarian store, as we understand the importance of catering to your local customers. Your satisfaction and the growth of your businesses are our top priorities, and your review is a testament to the hard work and dedication of our team. We're honored to receive a 5-star rating from you and will continue to strive for excellence in everything we do. If you ever need any help or have any questions in the future, please don't hesitate to reach out to us. We're always here to support you and ensure the success of Maxifashion.bg, Maxifashion.gr, and Cocheti.ro. Once again, thank you for your kind words and for trusting HelpfulCrowd with your businesses. We look forward to serving you and helping your stores grow even more in the coming years. Warmest regards, The HelpfulCrowd Team

5 / 5 Share

Sept. 20, 2022

We have been using this app for couple years for our online shop on Ecwid platform, it's easy to use and helps to collect reviews from our customers without any special efforts. Now we are going to switch our shop to Shopify platform and we decided to continue to use this app there. Yusuf and Anna from support service helped us to import our reviews from one platform to another, which was really helpful!

Store

VINGERT

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear VINGERT, Thank you so much for your wonderful review and for your continued trust in HelpfulCrowd over the years. We're thrilled to know that our app has made collecting customer reviews easy and effortless for your online shop on the Ecwid platform. It's great to hear that you've decided to keep using HelpfulCrowd as you transition to the Shopify platform. We understand how important it is to preserve your hard-earned reviews, and we're glad that Yusuf and Anna were able to assist you with the smooth migration of your reviews from one platform to another. Our support team is committed to providing exceptional service to our customers, and your kind words validate their dedication and efforts. We truly appreciate your loyalty and are excited to continue working with you on your new Shopify store. Please remember that we're always here to help with any questions or concerns you may have as you settle into your new platform. Don't hesitate to reach out to us for any assistance you may need. Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your online shop on Shopify. Best regards, The HelpfulCrowd Team

5 / 5 Share

Sept. 7, 2022

Still new to the app, but so far it looks very user friendly and affordable. What has impressed me the most is the prompt and friendly customer service I received from Yusuf... he is lightning fast and understood exactly what I needed. Will definitely recommend.

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Dear Ross and Specter, Thank you so much for your kind review! We're delighted to hear that you're finding our app user-friendly and affordable. Our goal is to make the experience as seamless as possible for our users, and your feedback is a great testament to our efforts. We're thrilled to know that you've had a positive experience with our customer service, particularly with Yusuf. We pride ourselves on providing prompt and friendly support to our customers, and Yusuf's lightning-fast responses and understanding of your needs showcase our commitment to excellence. Your recommendation means a lot to us, and we look forward to continuing to provide you with outstanding service as you explore the full potential of our app. Please don't hesitate to reach out if you have any questions or need further assistance – we're always here to help! Thank you once again for choosing HelpfulCrowd, and we wish you all the best with your business. Warm regards, The HelpfulCrowd Team

5 / 5 Share

Sept. 2, 2022

www.Vavoomvodka.com has been loving the functionality of the photo and video reviews. Not to mention the customer service goes above and beyond our needs!!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 1, 2022

The helpfulcrowd team are always quickly available for support, via live chat & email, making it so easy to use. I moved my website from a different ecom provider and Yusuf was so helpful - moving all my product reviews over for me. When you don't understand how to do something, he'll just do it for you! Also before I even decided to use helpfulcrowd on the new site, Anna provided all my old reviews as a download to make sure I wouldn't lose anything when closing my old store. I was on the free plan on my old store but will probably keep using helpfulcrowd and upgrade because their service has been good.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 18, 2022

Aplicação maravilhosa, estou a adorar e tive algumas dificuldades na configuração e tive a ajuda do Yusuf que ajudou me a fazer tudo que foi preciso para deixar o meu site exatamente do jeito que eu queria, maravilhoso, atencioso e muito profissional!!! Estou a amar!!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I am loving this app more now after I upgraded. I like all the features and how you can customize it to match your aesthetic. You have to understand coding a bit in order to embed most of the features, but as a non-coder, after much testing and trying i figured lot's of it out. Their cs was also very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

i love this app so much. I have tried a lot of reviews app and i must confess this is the best it has everything you need about reviews to be succeed. YUSUF is very kind, fast and helpful. thanks so much for creating this app and give all those features in the free plan to help succeed new business owner to go to the next level. I am glad I came across this app, it is a real GEM right here. I RECOMMEND IT TO ALL BUSINESS OWNERS. We all need customer representative like YUSUF.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Just installed and at first, nothing was showing but contacted Yusuf at Helpfulcrowd support, and in seconds was up and running. Great product and support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

The best review app! I use HelpfulCrowd on all my websites and find it really easy to use. Whenever I've needed some technical help (ie. integrating reviews onto a website on a new ecommerce platform) Yusuf is always very helpful and goes above and beyond to assist me. I can't recommend this app enough. Ten stars.

Store

Gizzls

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

I can not recommend an App more highly than Helpful Product Reviews. They have surpassed all expectations, always provided an exceptional ROI, and have immediately been there for excellent customer support. Stop looking at other cheaper review platforms. They are not Free, but they are the best. We have even transitioned between different host platforms 3 times and never lost a product review. They help us make our business successful. www.weekshoneyfarm.com www.weeksnaturals.com

Using app

About 2 years

Total reviews

2

Average rating

3.0