All reviews

Rating Breakdown

  • 5
    98% (387 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2021

These guys are great, they have immediate service and helpful in any way. great service great service great service

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Absolutely the BEST. The staff from HelfulCrowd Yusuf reached out to us first with the problem we were having and solved it quickly with perfection. He was really friendly too. Also the emails they send out to the customers are very easy to follow and only buy couple clicks the customers can write the review without visiting the website again. BEST BEST BEST.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

I am really pleased with this app. Very easy to install and awesome customer support. Specifically, had a great conversation with Yusuf today regarding an issue and he was very friendly and quick! The app itself is very nice and has lots of cool features to showcase the customer reviews with photos/videos..

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2021

Great app and functions! Awesome customer service from Yusuf! Helped me immediately with my issues.

Store

Dapixel

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

The app is great and the customer service is stellar! I have never had a question or request that they don't address promptly with amazing results! We have been using HelpfulCrowd's review app on our current store, www.shopify.net, and wouldn't consider any other review app for our new store soon to be launched, www.prebiotinprebiotics.myshopify.com.

Using app

About 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 15, 2020

Yusuf went over and above helping me to get everything set up and even helped getting another detail in my store to look good on product pages. I highly recommend this app just for the ease of service with a chat feature! I immediately began receiving reviews!

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 7, 2020

I asked Yusuf for help to move the placement of the reviews on my products page via Chat. He got it done promptly and perfectly. I am so happy with their customer service. Thanks Yusuf for all your help! It is a great addition to my store.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

If you are looking for a great review App on Shopify, Helpfulcrowd is one of the best apps out there. The App is very easy to install. You can easily upload your customer's review in one click. it also allows customers for Q&A. They always online to assist you and their Customer service is great, especially Yusuf. I recommend this App to anyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Honestly, this app is amazing. Super user friendly, loads quick and provides a clean look that ads trust for our customers and has definitely increased our conversions. Yusuf and Anna have been soooooo helpful as well. Amazing customer service. Great job with this app! Thanks so much, Rob

Store

RIMIT

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

They are very responsive and helpful! I love how the app looks and works. Yusuf has been a great help and gives me feedback as well. www.clean-eez.com

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

This is a great app! I have needed help twice and each time the response was quick and my issues sorted! Tend not to leave reviews but I'm happy with the service Yusuf provided today. www.dilecta.co.uk

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

We sell pure maple syrup from Canada (the best) and Helpfulcrowd helped us get some amazing reviews. We are definitely selling more Pure maple syrup with them on board, I highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

Great app and great customer support! The team behind HelpfulCrowd were very helpful and answered all my questions. Yusuf has helped me a lot through the whole process! Recommend 100%%

Store

Craftaz

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

This app is awesome and their customer support is second to none..I am a free plan member but the support I get is absolutely mind-boggling...instant reply...instant solution...can't find a single flaw. Yusuf's support is fantastic...not a single second delay in response and support...keep up the good work

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Amazing. Highly Recommend! Helpfulcrowd is very great at managing the Review and Ask question. And good job from Yusuf. Thanks

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I am setting up the review page and this is a very fine tool. Especially with the help of Yusuf it all looks great now!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Great support, beautiful app, easy to use and supports videos! Yusuf quickly answered all of my questions and helped me get going quickly.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Very impressed with this review app. Unlike other apps, both videos & photos are included on the basic plan. Plus, their support team is amazing. Yusuf, in particular replied to my questions after a couple of minutes and managed to move the location of the review widget, install the rating widget and help me sort out the colouring of the widget. Really impressed with your quick response time and amazing work!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Happy so far! I recently created our new Shopify store, https://fatflower.com and was have customers ask how to leave their positive reviews so I searched the Shopify app store and found the HelpfulCrowd app. After downloading it, Yusuf contacted me through chat to assist in getting the widget set up for my theme (wasn't automatic because my theme is customized). It took under a minute for him to have me set up and ready to go. Great customer service and I assume the app will be just as impressive as we start to use it--just from browsing the settings, I can see this is more than a review app. Really looking forward to exploring all of the marketing tools that integrate with it!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

App súper útil y tienen un servicio de atención al cliente increible. 100% recomendable, te ayudan con cualquier duda al instante.

Using app

Over 1 year

Total reviews

3

Average rating

5.0