VIDEOWISE Shoppable Video UGC
Videowise Shoppable video, Live stream, UGC, Social commerce
Rating
5.0
feedback
223
chart
#453
All reviews
Rating Breakdown
Nov. 13, 2024
Videowise is the solution we've been looking for to help our customers understand the value and fun of our convertible dresses. Being able to integrate our social media videos seamlessly into our homepage, collections and product pages helps us answer customer questions and concerns before they even arise. The team, especially Johanna have been super helpful in providing ideas, support and analysis to make sure we make the best use of the app and improve our conversions. Thank you!
Nov. 12, 2024
The Videowise app features have brought positive results to our ecommerce website. Leonardo has been helpful in quickly supporting us with our activations when needed.
Nov. 7, 2024
Amazing app & so easy to use. Leonardo and team have been incredible to work with. Functions beautifully on the site & customizing is a breeze.
Nov. 5, 2024
Videowise's support team is second to none! Anastasia is the absolute best! They have been meeting weekly to ensure that our deployment is going well. They went out of their way to debug an issue that was from another app having remanent code in our site. They make very insightful and strategic recommendations on how we can use our video, what type of content they recommend, etc. We already have almost a half a million in revenue tracked through analytics of people who spent time watching our video content on the website. Overall I highly recommend them.
Oct. 31, 2024
Videowise has been a great addition to our site and has allowed us to really leverage our UGC content. The platform is easy to use, and the team is very helpful with design and installation. We've worked with Leonardo, Stela, and Zayra, all of whom are quick to respond and assist with any questions we've had.
Oct. 29, 2024
Videowise has been a great addition to our site! Not only does it help showcase our products through videos, but helps us influence potential customers. The platform is easy to navigate once you get the hang of it and if you have any questions--their team is ON TOP OF IT!! Luiz has been super helpful with suggesting features and answering any questions I may have.
Oct. 25, 2024
Johanna has been great as we are new to the app and she made everything so easy. She has taken so much time to help us to ensure we get the best results with the app. Thank you!
Oct. 25, 2024
Great app. Luiz is amazing customer care dude who is responsive and hands on so makes entire process on our end simple and effective! Very happy w Video Wise so far and excited to see results come in!
Oct. 15, 2024
Videowise has been a great addition to our website, enabling us to smoothly integrate our social content on site and upload content from our community. I particularly like the product-tagging feature which allows shoppers to click on products in an image and add them to basket or view the product page. The platform is very easy to use and Anastasia has been fantastic: very responsive, always helpful and she gives great recommendations.
Oct. 11, 2024
Great app, easy to use, and the team is extremely accountable and helpful. Definitely recommend.
Oct. 9, 2024
Excellent app and fantastic support if you go for the upgraded package. You deal with real [people who know the product inside out and help at all points.
Oct. 8, 2024
The platform is very intuitive and easy to use, and the team has been great to work with. They're quick to respond and very flexible. It's been a great experience working with Videowise.
Oct. 8, 2024
I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!
Oct. 2, 2024
Videowise has been a fantastic addition to our website, and has really helped us to extend the use of the content we create for socials. Set up of the app was very easy, and content is easy to add and update. Our customer success manager Katarina has been really helpful and proactive, offering excellent suggestions as to how we can better utilise the Videowise app on our website and within our email marketing.
Sept. 26, 2024
Absolutely loving Videowise as an app for our website and have already recommended it to many Shopify business owners that I know. Shoutout to Eugen for being totally awesome at installing and designing everything for us! This is by far one of the best Shopify apps we have installed and I can tell it is only getting better.
Sept. 20, 2024
This app is amazing! So easy to use, looks slick on the website and the team couldn't be more responsive and helpful
Sept. 16, 2024
Great customer experience-- the team is really there to handle questions and provide support, and the platform is consistent, easy-to-use and scalable. Luiz Rodrigues has been an excellent CSM and a great extension of our team!
Sept. 13, 2024
Luiz and the team are awesome. Great app and great support - always super responsive and helpful in troubleshooting any issues and helping to walk through the right implementation and usage.
Sept. 11, 2024
Videowise has been a great partner/app to work with! Katarina our CSM has been amazing- very responsive and able to help with set up, questions or issues. The videowise team has also been very open to suggested improvements to their backend to make the app more user friendly. Since using Videowise we have seen a 10% increase in revenue and plan to expand to our other websites.
Aug. 28, 2024
We're having a great experience with Videowise! The support team is fantastic, and Luiz assisted us promptly and efficiently.