Videowise Shoppable Videos UGC
Videowise Shoppable video, Live stream, UGC, Social commerce
Rating
4.7
feedback
241
chart
#312
All reviews
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May 2, 2023
Hands-down the best choice for integrating video into your Shopify store. Very easy to deploy and we saw an instant lift in conversions. Brilliant app, great UX, no impact on site speed and the features make it easy to create a really great experience for customers. Very impressed by the Videowise team too - super responsive, really helpful and adding great new features all the time.
Thank you for the feedback, it means the world to us! Always happy to help, - Liana
April 8, 2023
Great onboarding and great app! We switched from Tolstoy and see a huge difference in the product! Would recommend to anyone who wants video on their website!
Thank you for your review, we're grateful to rise up to your expectations!
April 8, 2023
VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.
It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀
April 5, 2023
VideoWise app is a must-have for any e-commerce business looking to drive sales and engagement through video content. They are constantly innovating and adding new features, while at the same time fixing any issues that might be happening to existing capabilities. The team is very responsive to feedback and is happy to provide solutions and ideas. Installing and implementing a plethora of video widgest on your website is pretty easy and intuitive, and you can even bulk publish a bunch of videos, but that depends on your store and the type of content you'll be sharing. Some of the features could be improved on (like analytics dashboard), but no app is perfect and this one is very close to it. Overall, I highly recommend VideoWise for your on-site video marketing and education efforts.
Thank you for your review and your feedback, as you already know we never stop innovating and we build software faster than anyone in this industry. Excited to continue working with Dr. Dennis Gross!!
April 8, 2023
Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response! UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.
Updated reply: Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success! Much love, - Liana
April 3, 2023
Amazing platform, which makes it easy to use videos from all of your social channels or uploads anywhere on the site. The team is super helpful with setting everything up so it's very smooth and painless to get up and running. I 100% recommend the app.
Thank you, appreciate your feedback! We're always here to help. :) Much love, - Liana
March 29, 2023
Videowise is a great platform with many use cases. Shoppable videos on-site, embedding videos off-site, and QR scannable codes. You can do so much with it. Onboarding, customer support, and communications are efficient through Slack. They are truly an extension of your team. You won't get the usual SaaS onboarding call and then they move on to the next. Jide has been an enormous help and I enjoy working with him. And most importantly he gets sh*t done. I am excited to see the analytics in the next 12 months. With just a week since implementing, on-site added time reached 24 hours, and 1034 videos were watched. These are just the starting numbers and I'm confident Videowise will help us increase exponentially once we analyze further. They are constantly taking in user feedback and implementing quickly. Videowise is definitely the main app in our tech stack. Thanks Videowise team and thank you Jide!
Thank you for your feedback, we're happy to be working together and to always be there for you! Much love, - Liana
March 16, 2023
I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!
Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3 Much love, - Liana
March 7, 2023
The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great results with this app. Video shopping is definitely growing in popularity.
Thanks for your feedback, much appreciated! :) We're always here for you! Much love, - Liana
March 3, 2023
Videowise offers an amazing platform, with amazing support. The team is very helpful in implementation and strategy. THE best video tool on Shopify apps.
Thank you for your feedback, it really means a lot to us to see that we provide so much value! We'll always go above and beyond for our customers! Much love, - Liana
Feb. 24, 2023
After some issues, Leonardo and the team have really helped to get us up and running. The support is excellent and I'm sure we'll see some great results from this revolutionary app.
Thank you for your feedback. We're always here to help! :D - Liana
Feb. 23, 2023
Excelente soporte, muy rápido, efectivo y gentil, Leonardo fue de gran ayuda y es muy servicial, recomiendo ampliamente esta aplicación.
Feb. 23, 2023
I just started with Videowise, and the team has been extremely helpful in onboarding and implementation. Very excited to see what their tool can do to increase conversions!
Thank you for your review, it means a lot to us! Cheers to achieving great results together! :D - Liana
Feb. 16, 2023
Hands down, the customer support ever. Sarah helped me with everything: explaining the platform and onboarding, and provided excellent advice. Excited about starting to explore Videowise!
Jan. 31, 2023
Awesome app. The interface is completely customizable, and their customer service is top notch. We're seeing a 14X ROI, and there's so much more we can do to optimize.
Jan. 13, 2023
Great app and incredible customer service. Got super great service from Babajide, he helped me get everything up and running in minutes.
Dec. 30, 2022
We're excited to be able to use UGC videos on our product page. That helps our customer a lot when choosing what fits them. Thank you!
Happy to help, and thank you for choosing Videowise! :) In 2023, we'll bring many new automation features to make things infinitely easier for brands like yours. - Liana
Nov. 23, 2022
Fantastic product, reviewed 5-6 different video UGC platforms and Videowise is the best by far! Very impressed by their team, UX principles, performance, ease of use in the platform, how many edge cases / use cases they have thought through, vision and pace of engineering. Initial test results have boosted our RPS by nearly 10%. Excited to continue to growth with Videowise.
We had such a great time working with Dr. Squatch, one of the industry's most professional teams! As much as we appreciate this review, what we appreciate more is how rigorously you have tested our product. Thank you, 2023 is gonna be a blast! Claudiu Founder & CEO of Videowise
Nov. 21, 2022
Super helpful - assisted me in making sure I was able to feel confident with the app! Have answered all of my questions and shared screen recordings to talk me through anything I was struggling with. Thank you!
Thanks for your feedback, we're always here to help! <3 - Liana
Nov. 20, 2022
This app is a hidden gem, the technology used for this app is incredible. For what the price is, every store should have this app and focus on posting value based content to get the highest returns. We have been using VW for less than 7 days and already tripled our investment and have a conversion rate of 9.25% and this was just the "testing batch" of videos. When we had a small bug(nothing really serious) the CEO personally reached out to us and handled everything immediately. Our focus now after installing this app and seeing the magic is to go all in on VW's onsite/offsite shoppable videos feature. As a company who heavily invest into branding and PR, their offsite video feature is a treasure - as when we have articles written about our products, instead of having still images, now we have a full functional shoppable video on a third party site. Bravo to the VideoWise Team for creating something so unique.
Thank you sooo much! It really means the world to us <3 - Liana