Videowise Shoppable Video UGC

I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!

Videowise has been a fantastic addition to our website, and has really helped us to extend the use of the content we create for socials. Set up of the app was very easy, and content is easy to add and update. Our customer success manager Katarina has been really helpful and proactive, offering excellent suggestions as to how we can better utilise the Videowise app on our website and within our email marketing.

Absolutely loving Videowise as an app for our website and have already recommended it to many Shopify business owners that I know. Shoutout to Eugen for being totally awesome at installing and designing everything for us! This is by far one of the best Shopify apps we have installed and I can tell it is only getting better.

This app is amazing! So easy to use, looks slick on the website and the team couldn't be more responsive and helpful

Great customer experience-- the team is really there to handle questions and provide support, and the platform is consistent, easy-to-use and scalable. Luiz Rodrigues has been an excellent CSM and a great extension of our team!

Luiz and the team are awesome. Great app and great support - always super responsive and helpful in troubleshooting any issues and helping to walk through the right implementation and usage.

We're having a great experience with Videowise! The support team is fantastic, and Luiz assisted us promptly and efficiently.

Anastasia was a pleasure to work with setting it up and answered all my questions in a timely manner - setup was easy and has given new life to our pdps :)

Great customer support! Luiz helped me install the widgets and gave tips on display. Highly recommend!

I've had a fantastic experience working with Videowise. Katarina and the team are incredibly proactive, always ready to help, and consistently find the right solutions. Their support across all our stores has been outstanding. Highly recommended.

We've been properly using Videowise for a few months now and it's been a great addition to our website. We have strong video content on socials which we've now been able to bring over to our website and integrate easily. The platform is extremely easy to use and any time we've had any issues/questions Anastasia has been amazing with responding quickly and helping us out whilst also providing valuable recommendations to optimise our widgets.

We always have great experiences with Luiz, he always helps us when we are stuck on something and does a great job whilst doing it.

Tijana is sooo helpful. I love the videowise app, it is an added value to the website! Thank you!

Tijana has been such a great help and so supportive on every part of this journey, the website looks great with all her recommendations :)

Really helpful, incredibly engaging - Katarina is so efficient and quick to spot opportunities as well as simple ways to execute them!

Awesome app for adding any type of video to our website. The flexibility and options are endless! Very easy to use and it looks great on the site as well. To top it all of, the support has been the best for any app we have tried before (all kinds of apps that is). Bella was very quick, easy and clear with explanations via loom :) 10/10 experiance

Videowise has significantly enhanced our key metrics, including engagement, session duration, and sales. The platform is straightforward to use and brings a lively and dynamic element to our site. The support team, particularly Louiz, has been incredibly responsive, helpful, and a pleasure to work with. We highly recommend this app for anyone looking to boost their website's performance.

Had an issue and their team was very helpful! Luiz prioritized my problem and helped me get it resolved quickly. App is working smoothly now and excited to see results

A great option for adding videos to your website. The team at Videowise have been able to implement video options that work with our website and overall branding. Working with Zayra has been extremely smooth as she is always responsive and helpful.

Very easy to use and the Videowise team is very helpful with customising things for our needs. Our rep, Anastasia has been immensely helpful with the onboarding process and our continued use of the tool. Overall great product.