Videowise Shoppable Video UGC
All reviews
Incredible app and was greatly helped by the customers service. Was helped by Eugen, you're lucky to have him as a custmer service worker! :)
Videowise is truly an app that let's you take your Shopify store to the next level. Leonardo has been exceptional in helping us get everything off and running and is always quick to respond.
We’ve been using Videowise Shoppable Video on our Shopify store for over a year now, and it has truly transformed the way we present products to our customers. Ease of Integration and Variety of Video Templates: Videowise offers a variety of video templates that fit perfectly with any type of product we showcase. The customization options are extensive, allowing us to tailor each video to match our brand's aesthetics. The support team at Videowise is incredible. Whenever we’ve had questions or needed assistance, they’ve been quick to respond and extremely helpful. Since integrating Videowise, we’ve seen a noticeable improvement in both our conversion rate and the time customers spend on our site. The interactive shoppable videos keep visitors engaged longer and make the purchasing process much more convenient. Overall, Videowise Shoppable Video is a game-changer for any Shopify store looking to enhance its product presentations and boost engagement. We highly recommend giving it a try!
Amazing customer service, very responsive. Pretty easy to setup, love the analytics behind the video engagement, tracking pixel super easy to implement. Being able to add ATC button to the videos is very cool. Looking forward to seeing the data. Quick shout out to Katarina! She's been amazing. Love that she was able to help increase the font size of product details on the video widget for our 55+ audience. By far the best CS team of any shopify app i've ever used!
The onboarding of this app has been seamless - Anastasia has been very helpful. It has great features and analytics are very helpful.
Great app if you are looking to seamlessly add videos from different sources to your shop. Katarina provides us with a constant support and helps us to adjust or fix any issue that we have. She also introduces us with the new features of the app the moment they are released.
Videowise has been effective at improving key metrics; engagement, session duration, sales. It's fairly simple to use and adds a lively and dynamic element to our site. The support team has been responsive, helpful and easy to work with, we love working with Katarina. We highly recommend this app.
Katarina helped me very quickly, comprehensively and efficiently and explained everything in detail with video instructions. I was able to solve my problem quickly. Great app, mega service. Thank you!
Amazing product. Allows us to better tell our story and convert to direct sales. The support team has been amazing with helping us resolve any issues we have had with the platform! Would recommend 100%!!!
This app has really helped to boost engagement and serves our customers well in a creative way - they are a great team to deal with and extemely responsive! Thank you Videowise
The app is easy to use although there is A LOT to customize if you want - which can make you feel a bit overwhelmed. However there are good video tutorials available which helped me to get started and I have received help from the chat super fast. Big thanks to Isabella for jumping on an ad hoc call to help me out. Looking forward to starting to use Videowise in full speed!
Had a question at set-up & Anastasia was amazing! She responded so quickly & jumped on a call with me to answer my question quickly - great service for a busy eCommerce manager!
I had an amazing experience with Videowise, had some initialy set-up issues, contacted support in the app, got an answer within 20 seconds and Leonardo hopped on a call with me to explain everything from A-Z!
Couldn't recommend Videowise anymore! Videowise has helped PAWD DRINKS improve CX and conversion. The support team are also incredibly helpful and responsive and deserve a special mention! Thank you Videowise!
Katarina M has been really helpful in getting the app up and running, providing great support across the Slack channel, and being responsive to requests and queries. Thanks Katarina!
This app has been a great addition to increase engagement and make our site more interactive for users. Their support team are one of the best I have ever dealt with. They offer loads of support through onboarding, with plenty of ideas on how to maximise usage, and are super fast to reply to any of our questions whilst using the app. Amazing team, thanks Videowise!
Great experience so far! Only about a month in to using the tool but had a great onboarding experience and loving the analytics.
Videowise is an incredible tool that saved us time on development. Set-up process was seamless and their support team is very hands-on and responsive (shoutout to Katarina for all her help!)
This app has so bad UX and many issues. 2 stars for customer service that is trying to help.
Videowise has been amazing! Extremely helpful platform in getting our video content onto our website. Seamless integration and the videowise team were very helpful and readily available to chat. Thank you!
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