All reviews

Rating Breakdown

  • 5
    95% (229 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2023

After learning of videowise and doing the necessary research, I decided we've got to give it a go. Customers discover us from the videos used in Facebook ads, so it makes sense to use them and other UGC to showcase products on our website. Other reviewers confirming it didn't slow the site gave comfort it could solve the issue that prevented Shopify stores from using a lot of video. Videowise's shoppable functionality was the kicker that got me over the line. We've only been using Videowise for a few days. It's showing signs of being a great addition. Knowing the tech works effectively and the UX is great makes me think there's an opportunity for early adopters. It will be interesting to see how it affects CRO; that's the priority. The dashboard does an excellent job of helping you to assess performance. They've made a considerable effort to provide helpful analytics so you know your numbers. The onboarding has been brilliant, and the whole process of working with Eugen has been really positive. Having a dedicated CS rep makes it so much easier, I wouldn't like to take on this project alone. I look forward to continuing to build out our library and testing video placements. I'm excited about what we can do with the tech.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

We've recently started using the app and the results have been nothing less than impressive. One month in and our ROI is already an 18x. Customers who engage with the app on our site are converting at 10% which is amazing! Strongly recommend you give this app a go. The team is really helpful and quite responsive. Anastasia was very reliable and ensured we got setup in the shortest time possible.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Videowise has been a fantastic feature in our US store. The video content increases engagement (without slowing down the page speed) and increases conversions. It's great that they continue to work on new features. Support is always 5 star! Special thanks to Eugen for jumping on a quick call with me to discuss other features I haven't set live yet that could help our store.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Have been pleasantly surprised with Videowise so far - integrating all of our social media content/ videos / ugc into our site. Leonardo has been very helpful with the implementation so far and is always so quick to respond and act on any questions or requests. It has been refreshing to have this level of quick, friendly, and reliable service. He is the best. I am looking forward to seeing the results Videowise will have on our business.

Store

MASC

Using app

About 2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 19, 2023

We are early into our Videowise partnership, but the signs have all been positive. We were able to prove that including their widgets on the home page provided a boost to conversion. Our CSM Leonardo was extremely helpful during onboarding and is a continuous source of support. We're excited to roll out Videowise in more placements across the site. Setup is easy, and the software is very user-friendly. I'd recommend their tool to any store owner looking to incorporate more UGC on their site.

Using app

22 days

Total reviews

13

Average rating

4.7

5 / 5 Share

Sept. 19, 2023

What a great service in getting set up. i love how we get to use stoppable video content so that our customers can see real people using the products. it gives us more trust factor with new customers coming onto our site.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I've been using this Shopify app for a while now, and I must say, the customer service is absolutely top-notch! Whenever I've had questions or needed assistance, the support team has been incredibly responsive and helpful. It's a game-changer for my business, and I highly recommend it to anyone looking for a reliable and user-friendly solution. Keep up the great work

Store

Dustgo

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Videowise has been an incredibly valuable asset to our website - in the few months we've had it installed we've noticed a jump in online interaction with customers and an increase in conversion rates and ultimately, online sales. With very little work needed done on our end, Eugen has created various widgets to hold our videos in the style and format requested with little hassle and an incredibly quick turnaround. An incredibly helpful, supportive and responsive team that take pride in our website looking slick and professional in all aspects that Videowise can help with. We cannot wait to see what more Videowise can do for us in the future!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

This app really lifts the brand story and brings our pages to life. Leonardo has been really helpful on the setup and team are quick to respond with queries.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Just starting with Videowise, looking very promising! The app is very easy to use and the team is super responsive and very helpful (special mention to Leonardo)!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Videowise has been an app we have had our eye on for some time now. Having finally had it implemented, we are so impressed with the service we receive from our Account Manager Katarina. She always greets us with a smile on every call and no job is too big of an ask. She’s so helpful and responsive and genuinely cares about our brand and our upcoming launches looking their best. She takes great pride in bringing our products to life through implementing immersive video content that our customers love to engage with! We’re so excited for this ongoing partnership and to discover what’s possible in the future with Videowise!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

VW is an incredible tool. From the different video widgets that can be applied across the platform, to the shoppable posts (so easy to create), to the ability to bulk upload a video across multiple product pages (such a time saver) VW does it all. The team was very helpful during the onboarding process and helping us to populate our videos.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

This app is a very effective way to displays videos on your site. No only does it make them shoppable but allows many other ways to simply display videos that are very effective. Analytics allow you to see what is working and what isn't and the team goes above and beyond to help with any request you may have. Highly recommend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!! Luiz on the Videowise team has been super helpful. Thank you Luiz!

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Kotryna has been a massive help for us along the start of our journey with Videowise! The videos on our site look amazing and we are starting to test them as ads too. We are really excited to continue our journey and learn much more about optimising shoppable video.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Very straightforward and intuitive to use. We were looking for the best way to showcase video assets in line with the aesthetics of our site, and Videowise didn't disappoint. Plus, their customer service is truly top notch. Our rep, Leonardo, has always been readily available to answer any questions we had.

Store

Meloway

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

We deployed Videowise a few weeks ago, and I'm already seeing great results. It really brings the site to life and allows consumers to see real people using our products. Leo has been amazing to work with, he is super knowledgeable, responds very quickly, and has enabled all the features and functionality on the site with ease.

Using app

17 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 17, 2023

Videowise has been an excellent addition to the website. The app is really easy to use and the support is 5 star. Nothing it too much trouble for these guys. I recommend them to anyone who is starting out with video content or looking to take existing content to the next level. I speak to our support regularly and Kotryna has been fantastic.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Videowise provided us overall excellent and better service. It's a powerful conversion tool and has a material impact on our time spent on site per visitor, and sales!

Using app

About 2 years

Total reviews

13

Average rating

4.3