All reviews

Rating Breakdown

  • 5
    97% (909 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
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5 / 5 Share

Dec. 21, 2023

Useful app with quick customer service

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

AMAZING customer service! I just installed the app and a few things didn't meet my needs. I contacted customer support and in less than 10 mins Tracy had already solved ALL of the issues. This is really great customer support and I'm so happy for it.

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

very customizable app (also in the free version) + super friendly and fast customer service!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I have tried over 5 different invoicing apps until now, and this one is the best. It has the most customization and a very committed and helpful support team.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Tons of functionality + great support and ease of use. Its our go to app for invoice printing and honestly, why go anywhere else.

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 7, 2023

I am absolutely livid with my experience using Order Printer: PDF Invoice App for my two stores. Paying $40 per store each month, I expected a service that worked, but what I got is a complete train wreck. This system isn't just flawed; it's a colossal failure, wreaking havoc on my business operations! Let's talk about its so-called "features." What a joke! They're practically non-existent. The automated email notifications to customers? A total farce! They never work, leaving us in a constant state of chaos and confusion. My team and customers are equally frustrated, and honestly, it's embarrassing. And the invoicing system? It's a disaster! It can't issue or send invoices correctly, costing me revenue and pissing off my customers. It's like they designed this app to sabotage my business! But wait, it gets worse. Their customer service is a nightmare. It's not just bad; it's practically non-existent. My pleas for help vanish into a black hole, with no useful response ever coming back. It's a slap in the face, leaving me with a broken system that's critical for my operations. I'm beyond questioning the legitimacy of this service. It's not just bordering on a scam; it feels like a full-blown con! Choosing Order Printer: PDF Invoice App is the worst decision I've ever made for my business. I urge anyone considering this app to run in the opposite direction. Save your sanity, your time, and your hard-earned money. This app is a disaster waiting to ruin your business.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier. We are pleased to inform you that we have successfully identified and resolved the issue that affected the functionality of the app. We are confident that you will now have a smooth and seamless experience using Vify. We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future. As a token of our appreciation for your understanding and patience, we would like to offer you a refund of 3 months of usage, as we discussed during our chat. We hope that you will give Vify another chance. We are confident that you will be impressed with the improvements we have made. Thank you for your feedback and continued support. Sincerely, Vify Team

5 / 5 Share

Dec. 6, 2023

We have tried several, if not almost all Invoice apps. This one met our expectations. Several invoices can be downloaded at once as a single PDF file. The initial naming of the files can be set in the settings, which is very important for us. The "tags" set in Shopify can also be read by the app. This makes work easier! The support team solved our problems as quickly as possible. We are very satisfied!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 5, 2023

I have to give a big thumbs up to their team member Liam, their customer service is really friendly and attentive. The response was very quick, even though I asked them at 1am.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

The chat help was very helpful in answering my questions and helping me customize my receipt.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

This app works brilliantly and nice. Very friendly and responsive support staff to assist.

Using app

12 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 27, 2023

Amazing app, it made invoices easier. The free plan is great and you can upgrade to get more amazing benefits.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

App funktioniert sehr gut. Sie macht alles was versprochen wird und was ich benötige. Kann ich nur weiter empfehlen

Using app

29 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 24, 2023

Been using the app for 2 years now and very happy with it. Love that it is easy to customize your templates. Templates look professional and exactly what I was looking for for my small business. Thank you for a great product!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Would recommend. Great customer service team. They provided us with fantastic support in creating the invoice templates to our liking.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Love this app! Very simple to use, creates professional looking invoices in no time. We no longer receive emails from customers asking for a copy of the invoice because they can view and download them very easily using the CustomerHub integration.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 16, 2023

Zuverlässig, Intuitiv, Umfangreich

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The application is very practical for billing. And the customer service team is very attentive. I recommend

Store

EMIIL

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

The support was helpful in a good way!

Store

Monsoni

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 14, 2023

We had an issue with the way our discount codes were showing. I reached out via live chat and heard back within 24 hours! They were very patient and helped me find the problem. They were able to custom-build us an Invoice Template that worked for our business and discount codes! Turn around time was amazing as well!

Using app

6 months

Total reviews

6

Average rating

4.7