All reviews

Rating Breakdown

  • 5
    82% (561 ratings)
  • 4
    9% (64 ratings)
  • 3
    3% (20 ratings)
  • 2
    1% (9 ratings)
  • 1
    5% (31 ratings)
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1 / 5 Share

Sept. 9, 2024

bad app asking me money

Store

Yugam

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 14, 2024

it is NOT free.

Using app

1 minute

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 9, 2024

The Vimeo App cannot import products from Shopify anymore. I have over 500 products, only a few are in Shopify folder. If I click on that, it takes to error page. If I try to write anything on search fieldt, it takes also to error page. This problem has been here recently. I contacted support for several days, did not get any help. This is the most incompetent, worthless support I have ever experienced. The support agen does not have any basic knowledge and no intention to look at the issue. I have paid for 1 year. This money is thrown into water.

Using app

11 months

Total reviews

7

Average rating

3.9

1 / 5 Share

June 22, 2023

I thought I’d done something wrong as I couldn’t use it without paying. If you’re not free then you should say that.

Using app

7 months

Total reviews

17

Average rating

3.1

1 / 5 Share

Oct. 25, 2022

not even integrated, takes you to vimeo website. Not as easy as the app page makes it sound. you still need to manually select images. it doesnt just create videos without imput. Also not free to actually USE the videos.

Using app

About 1 hour

Total reviews

3

Average rating

2.3

1 / 5 Share

Aug. 22, 2022

I loved the app until the change I used to be able to use my store inventory to make videos it was seamless , now we have no idea how to do that, and their customer service couldn't help or explain, how to continue doing what we were use to doing , we used the app to grow our youtube channel and its at a stand still now

Using app

Almost 3 years

Total reviews

11

Average rating

3.8

1 / 5 Share

July 23, 2022

I did not like the app. It wasnt useful for my company. Why are you trying to take money out of my account. I canceled this app well over 3 or 4 weeks ago.

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 3, 2022

I cancelled this app and auto-renewal but they took payment anyway. However it has taken 3 goes to submit a one star review

Using app

About 1 year

Total reviews

2

Average rating

2.0

1 / 5 Share

Feb. 20, 2022

APP esta desconfigurado funcionava muito bem mais agora ao criar videos a partir dos produtos shopify os videos são criados com erros , pois as letras não se encaixam dentro do video fica todo desconfigurado

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Oh no! We’re sorry to learn that you are having issues. Could you please reach out to us directly at https://vimeo.com/help/contact so we can investigate and assist you?

1 / 5 Share

Dec. 9, 2021

I have used this app previously and it worked awesomely with my Shopify store. The current version does not integrate with my Shopify products. I have reached out to the developer and no response. Shopify should remove this app becuase it no longer has integration to Shopify products.

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Oh no! We’re sorry to learn that you are having issues. We understand that you have reached out to our support team. We will communicate with you further via the ticket and will do our best to resolve this with you!

1 / 5 Share

Aug. 28, 2021

I tried to use this app to turn my existing product photos into a video on my website using the shopify platform. It would not let me imbed the final video the website or save without paying a monthly $20 fee. it says free but its not. I even kept the video less than 30 seconds as stated and used a free templete. In this case it was the NO FILTER template.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review. Free users can't remove the watermark; that's the trade-off. With an upgrade to Plus (or higher), you can choose if you want to include the watermark on your video. Feel free to reach out to us at https://vimeo.com/help/contact with any other questions.

1 / 5 Share

July 20, 2021

FREE to install and make a video with a watermark then an annual fee of 100s to actually use or get the video created. Adobe Premire is cheaper

Using app

About 2 hours

Total reviews

2

Average rating

1.5

Developer Reply

We appreciate your feedback. You can create, save, & publish beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (without the PRO sticker) & do not exceed a 30-second final video. Videos made with our free version have our watermark on them as well. Give it another try & let us know how you like your video. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade

1 / 5 Share

June 6, 2021

I purchased the basic subscription to be able to produce videos and it will not allow me to send. Will be canceling subscription!

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Oh no! We’re sorry to learn that you are having issues. Could you please reach out to us directly at https://vimeo.com/help/contact so we can investigate and assist you?

1 / 5 Share

May 29, 2021

Card charged on 5/26/21, for $645.71, an entire week before it is actually due. I did not have the option of changing my mind, or cancelling the service or even down-grading before they charged my card. This isn't good business. I will cancel the account and never return. For anyone thinking about using Vimeo and providing any payment information, think again, they will charge your account before the 30 day trial period is over.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey there - would you mind reaching out to us at https://vimeo.com/help/contact with the email address associated with your account? Additionally, it looks like you may have more than 1 account. We’d love to help resolve this as soon as possible.

1 / 5 Share

March 19, 2021

I used this app to help me create videos. I am really trying to see how to create videos. I wanted to share with someone to provide feedback, but it never shared the video.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Oh no! We’re sorry to learn that you are having issues. Could you please reach out to us directly at https://vimeo.com/help/contact so we can investigate and assist you?

1 / 5 Share

March 1, 2021

First I downloaded the app, it auto connected to an unrelated client vimeo account without asking me. I then had to disconnect, create an account for my business. Then I see templates, some with a “Pro” badge. So I click one with no pro badge. Then it tells me I need to download the vimeo app. Download the app and it’s sideways, no tablet version. Then it asks me what kind of videos I want to make, and eventually asks me for money to do anything. Total waste of my time.

Using app

13 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hi, thank you for your review. We’re sorry to read about your experience with our app. Please note that the optimal VC for Shopify experience occurs when operated on a computer or laptop, as it is not supported on tablets nor mobile web. For additional information or so we can assist further, could you please reach out to us directly at https://vimeo.com/help/contact?

1 / 5 Share

Feb. 19, 2021

I have created a wonderul video but I can't use it or share it unless I upgrade. A real shame as everything I read suggested that it was free unless you wanted to use Pro templetes. A bit dissapointented, unless I am doing something silly. I hope I am being silly

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi and thank you for the review. You can create, save, & download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (without the PRO sticker) & do not exceed a 30 second final video. Videos made with our free version have our watermark on them as well. Give it another try & let us how you like your video.

1 / 5 Share

Feb. 11, 2021

I dont want to use again. Although it has great access to make great videos, pricing is extremely expensive especially when you're a small business just starting out. All costs add up and unfortunately this is a big cost.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

1 / 5 Share

Feb. 10, 2021

Not free. £6 a month after free trial period. Please change this in your installation of the application in Shopify website app store. It says it's free to use, but doesn't say after free trial period finished, one will be charged at least £ 6 a months for your basic account.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

1 / 5 Share

Feb. 9, 2021

A bit Awful for the first video. Couldn't see it from my store front after uploading. Can you fix this?

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Oh no! We currently support auto-embed in several Shopify store themes, but it seems that the auto-embed did not work on your store's theme. As a workaround, the video can be embedded manually, but first, it has to be deleted from the product page. For more information could you please reach out to us directly at https://vimeo.com/help/contact so we can further assist you?