ViralSweep Giveaways Contests
Best Giveaway App for Shopify
Rating
4.8
feedback
195
chart
#1,290
All reviews
Rating Breakdown
Review RSS Feed
July 8, 2024
Viral Sweeps was instrumental in helping us launch our sweepstakes. There was a snag due to Shopify updates and Aldin came through for us at the 11th hour. Thanks Viral Sweeps.
July 3, 2024
I recently encountered some issues with adding the Viral Sweep code to my website, and I reached out for support. Aldin immediately jumped in and resolved the problem efficiently. His prompt and effective assistance got us up and running in no time. I am extremely satisfied with the support provided and would highly recommend Aldin and the Viral Sweep team for their exceptional customer service. Thank you, Aldin, for your outstanding help!
June 26, 2024
In the world of very complex giveaway tracking VS makes it very easy to package up your giveaway. From entires, to edits you can do it all. Our connection to Shopify was handled by their professional team and they worked with us every step of the way. There are some learning curves but it doesn't take long and they will help each and every time. We will continue to use them again and again.
March 19, 2024
this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!
Jan. 31, 2024
Such a wonderful app addition to my business! The templates they have are great and look extremely professional. The support team behind the app is prompt at solving problems and answering all types of questions. Aldin has been a tremendous help with switching my forms over to their platform and I look forward to growing my business with their assistance!
Nov. 29, 2023
The guys and support are super helpful. They answer immediately and advise in an easy to understand way. Thank you so much. Highly recommend.
Nov. 8, 2023
Amazing app and amazing customer service. I will definitely keep using this app for all my Luxury Made in Italy handbags giveaways :)
Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways for your luxury handbags!
Oct. 24, 2023
Exceptional Support and User-Friendly App! I recently had the pleasure of experiencing top-notch customer service from Aldin. I was seeking assistance with the app, and Aldin went above and beyond to help me. He was an absolute savior and took the time to walk me through every step. I highly recommend Aldin and the ViralSweep app to anyone seeking reliable and efficient solutions for their promotional needs. Thank you, Aldin, and thank you, ViralSweep, for your outstanding service and outstanding app!
Thank you so much for your 5-star review of our app! We are happy that you experienced exceptional support from Aldin, and that he took the time to walk you through every step. We truly appreciate your kind words and are delighted that you recommend our app and services to other Shopify merchants!
Oct. 9, 2023
Great app for contests! Super helpful support make it so much easier to implement!
Thank you so much for the 5-star review of our contest app! Glad that our support team was able to make it easier to implement your promotion.
Sept. 28, 2023
Viral Sweep made our photo contest SO MUCH EASIER! The voting feature is awesome and our entrants were higher because the process is so smooth. The support is amazing. Aldin always had a quick answer and jumped right in and fixed my mess-ups! Thanks so much! We'll definitely use it again!
Thank you so much for the 5 star rating! We’re so happy to hear that ViralSweep made your photo contest easy to implement and that the voting feature was awesome. We're grateful that your entrants count was higher as well. We truly appreciate you noting the fantastic support and Aldin's quick and helpful responses. We're thrilled that you'll be using ViralSweep again and we look forward to seeing what you do next. Thank you!
Sept. 19, 2023
Giancarlo was EXTREMELY helpful, and quick to get done what I needed. He made things simple and easy for me to understand. I really appreciated him.
Thank you for taking the time to leave a review for our app, we really appreciate it! Giancarlo is a rockstar and glad he was extremely helpful in making things simple and easy to understand. Please let us know if there's anything else we can help with!
Sept. 7, 2023
Really easy to use and great customer service!
Thank you for the review and glad to hear that our customer service team was able to help you out. Nice to know that you're finding the app easy to use. If there's anything else we can help with, please let us know!
June 29, 2023
Great platform with amazing customer service, Aldin did a great job at assisting with anything I needed and was incredibly patient. would highly recommend for any giveaway needs.
Thank you for your 5 star review and kind words about Aldin and our customer service! We really appreciate you noting the excellent assistance we provided and that you would recommend ViralSweep to other merchants for their giveaway needs. Thank you again!
May 3, 2023
CUSTOMER SERVICE! CUSTOMER SERVICE! Any day any night, Giancarlo has replied to my messages within minutes in most cases. I installed this on two stores and often run into roadblocks or have complete user error issues. Sometimes I panic when something is not working right away. Giancarlo has always replied promptly, corrected my issues, and guided me in the right direction. This is a huge time and money saver as I don't need a new employee working on these issues. THANK YOU!
Thank you so much for your 5-star review! Glad to hear that Giancarlo has been responding to your messages quickly and guiding you in the right direction. Thank you for your support, using our app, and for taking the time to share your experience. If there's anything else we can help with, please let us know.
April 21, 2023
We used this app for a couple of months before going back to a simpler system - but the developer was very kind and helpful. They helped us integrate within Klaviyo which was amazing and sync our audiences across both platforms. Highly recommended!
Thank you so much for the 5 star rating and taking the time to leave such a great review. We are happy to hear that one of our developers was helpful during your integration within Klaviyo and syncing your audiences. We appreciate the recommendation!
April 6, 2023
The customer support is amazing. The app works great, but the support team makes sure your questions are answered, and that is crucial when adding an app that is the first thing a customer sees when they go to your site. Big shout out to Aldin the support rep.
Thank you so much for your 5-star review! We are so pleased to hear that our customer support was amazing, and that Aldin was able to help you out! If there's anything else we can help with, please let us know.