ViralSweep Giveaways Contests
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The support team is hands down the best. They are very good at what they do
Love this app and love their customer support. Have run dozens of contests and has helped me increase my list and engage my audience. Highly recommend. Super easy to use and their chat is so helpful
App is easy to use, easy to customize, and the customer service is EXCELLENT. It's just great to chat with a human (not a bot) and get real-time help.
I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service. I am looking forward to using Viral Sweep long term.
We're currently running the ViralSweep App for upcoming Shopify sweepstake. The App works great, documentation is detailed, service is excellent so I'd highly recommend.
Thanks so much! Glad to hear it's going great for you.
Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10
Wow, that's great to hear! Thank you very much for your review.
Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.
Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points. If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.
ALDIN WAS VERY PROFFESINAL WITH MY QUESTIONS. I KNOW VERY LITTLE ABOUT COMPUTERS LET ALONE WEBSITE CONTROL. HE GUIDED ME STEP BY STEP ON HOW TO GET IT UP AND RUNNING. I ASKED ABOUT A MILLION QUESTIONS AND HE WAS EASY TO WORK WITH.
Aldin is a champ! Thank you for your review.
We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!
What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!
Aldin was extremely helpful
He's the best!
Always fast to respond and super helpful. Incredible service and app.
Appreciate you taking the time to write this review + the kind words, thank you
Excellent and fast support
thank you!
Great experience and service.
glad to hear it, thank you :)
The negative reviews here are correct. It's overpriced. The basic package offers very limited functionality. The next tier is a full $150 more which is a crazy jump. If it was $99 then fine...but $199. Its madness. It really bothers me because the tool itself is good. But only big businesses will afford it.
Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.
These guys have been very helpful and the app is quite good!
Cheers! Thank you
An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!
Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways and that our specialist Aldin was able to help you above and beyond.
A++++ was there every step of the way to get me set up properly.
We're always here to help! Thanks for your review.
Aldin helped me so much... love the app so far
Aldin is a rock star for sure! Glad you're loving it. Thanks for your review,
Highly recommended. Customer Support has been amazingly helpful and quick (Thank you Aldin). Easy to set up and configure.
Thanks for the kind words!
ViralSweep is the absolute best giveaway platform for e-commerce brands, providing top-notch customer service and timely communication every time. If you are looking to run giveaways for your company, look no further. They are very knowledgeable in the compliance and technical aspects of running a successful giveaway. Our ROI has been HUGE! 10/10 Would Recommend!!
LOVE to hear this! Thanks so much for taking the time to write a review.
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