All reviews

Rating Breakdown

  • 5
    93% (132 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (8 ratings)

Reviews with Text

  • 99% (141)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2025

The support team is hands down the best. They are very good at what they do

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Love this app and love their customer support. Have run dozens of contests and has helped me increase my list and engage my audience. Highly recommend. Super easy to use and their chat is so helpful

Store

Quitine

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

ViralSweep has been great to work with for our first ever sweepstakes! Their customer service is very quick and helpful. We have been very happy with all of the capabilities this app has to offer and are excited to run more in the future!

Store

BeAlive

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service. I am looking forward to using Viral Sweep long term.

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

We're currently running the ViralSweep App for upcoming Shopify sweepstake. The App works great, documentation is detailed, service is excellent so I'd highly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad to hear it's going great for you.

5 / 5 Share

Nov. 7, 2024

Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow, that's great to hear! Thank you very much for your review.

1 / 5 Share

Nov. 6, 2024

Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points. If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

5 / 5 Share

Oct. 7, 2024

Great customer service, the app works flawlessly for what we need. Very detailed guides on how to install and run things !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it, thank you :)

5 / 5 Share

Oct. 4, 2024

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a stack!! Really appreciate you calling out our customer service, we take a lot of pride in it. Cheers!

5 / 5 Share

Oct. 3, 2024

Aldin was extremely helpful

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

He's the best!

5 / 5 Share

Sept. 23, 2025

Always fast to respond and super helpful. Incredible service and app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate you taking the time to write this review + the kind words, thank you

5 / 5 Share

Sept. 30, 2024

Excellent and fast support

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

thank you!

5 / 5 Share

Sept. 23, 2024

Great experience and service.

Store

HOIST

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

glad to hear it, thank you :)

2 / 5 Share

Sept. 18, 2024

The negative reviews here are correct. It's overpriced. The basic package offers very limited functionality. The next tier is a full $150 more which is a crazy jump. If it was $99 then fine...but $199. Its madness. It really bothers me because the tool itself is good. But only big businesses will afford it.

Using app

1 day

Total reviews

1

Average rating

2.0

Developer Reply

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

5 / 5 Share

Sept. 17, 2024

These guys have been very helpful and the app is quite good!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Cheers! Thank you

5 / 5 Share

Sept. 9, 2024

An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways and that our specialist Aldin was able to help you above and beyond.

5 / 5 Share

Sept. 4, 2024

Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!

Using app

6 months

Total reviews

6

Average rating

4.8

Developer Reply

Wow, that's awesome - congrats! So glad you've had such a positive experience. Thanks for your review.

5 / 5 Share

Aug. 30, 2024

A++++ was there every step of the way to get me set up properly.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're always here to help! Thanks for your review.

5 / 5 Share

Aug. 28, 2024

Aldin helped me so much... love the app so far

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Aldin is a rock star for sure! Glad you're loving it. Thanks for your review,

5 / 5 Share

Aug. 9, 2024

Highly recommended. Customer Support has been amazingly helpful and quick (Thank you Aldin). Easy to set up and configure.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words!