Rating

4.8

feedback

100

Reviews

chart

#1,068

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    75%
  • More than a year
    6%

Reviews Summary

Visually is highly praised by ecommerce merchants for its ease of use, powerful features, and exceptional customer support. Users appreciate the intuitive interface, quick setup for A/B testing, and the ability to customize tests without code. The platform's analytics provide valuable insights for optimizing storefronts and improving customer experiences. The Visually team is commended for being responsive, knowledgeable, and proactive in helping users achieve their CRO goals. However, there is a negative review mentioning misleading advertising about the app's capabilities and difficulties in setting up specific tests.

Highlights

Ease of use and intuitive interface
Powerful features and analytics
Exceptional customer support
Misleading advertising and difficulties in specific test setup

Rating Breakdown

  • 5
    92% (92 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (96)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Jan. 19, 2026

There's no way you can cancel your subscription within the user account.

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, thanks for the feedback. Visually subscriptions are managed through Shopify, and cancellation is completed by uninstalling the app from your Shopify admin. Our support team shared the uninstall steps from our Help Center. Once the app has been uninstalled, feel free to let us know and we’ll be happy to confirm from our end that everything is fully closed.

5 / 5 Share

Jan. 13, 2026

This platform is exactly what any CMO needs to bridge the gap between data and action. It is hands-down the most efficient way to increase conversions because it takes the guesswork out of consumer behavior. The UX is incredibly intuitive, which is a game-changer. It removes the technical friction and saves our team tons of time on test creation. Instead of managing tools, we’re now focused on scaling what works.

Store

Pelegon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Visually are an excellent partner for A/B testing! We have been highly impressed by their ability to customise tests in house and by the speed at which they develop new features for experimentation. Our account manager, Katie, is exceptionally proactive, consistently providing valuable testing recommendations and offering ongoing support throughout the process. The broader team is also highly responsive, ensuring an efficient and seamless working relationship.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback, it truly means a lot to our team. We’re really glad to hear that our approach to A/B testing has been valuable for you. Katie will be especially happy to see this, and we’ll be sure to share it with the wider team as well. We’re excited to keep partnering with you and supporting your experimentation and CRO goals.

5 / 5 Share

Dec. 18, 2025

If you have a Hydrogen storefront and are shopping for different A/B testing tools you should just save yourself some time and go with Visually. We've tried a few different options and Visually is unequivocally ahead of the pack, both in terms of initial setup and testing execution. The documentation and technical support is exceptional, the interface is clean and intuitive, and the analytics is incredibly helpful in terms of parsing out audience segmentation. Our CRO expert has been brilliant - she quickly immersed herself into the brand to understand our product catalog and customer demographics. Visually's CRO tools help us identify what does and does not resonate with our audience, and perhaps more importantly, they make it easy to translate those insights into winning customer experiences.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for this! Feedback like this genuinely makes our day. We’re thrilled to hear that Visually has stood out for you, both in setup and in day-to-day CRO. Our team puts a lot of care into understanding each brand and turning insights into meaningful customer experiences, so this means a lot to us. We’re excited to keep experimenting and winning together!

5 / 5 Share

Dec. 18, 2025

Visually has been an incredible asset to our team, allowing us to test and add features at industry leading speed. Their platform is incredibly user friendly and we particularly appreciate how easy it is to customize A/B tests without code. Beyond the tool itself, the team behind it is incredible. The development/tech team is extremely fast and responsive. We’re always impressed at how effortlessly they transform briefs into experiences without needing strict guidelines. Their CSMs are also so great to work with, always providing meaningful insights and consumer-first driven ideas that always make measurable impacts.

Store

Voluspa

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate this, thank you. Speed and flexibility with A/B testing are exactly what we aim to enable, so it’s great to hear that’s coming through. Huge credit to all the team for turning ideas into impactful experiences. Excited to keep pushing what’s possible together!

All reviews

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