Unglaz review for Vitals: Reviews, Bundles (40+)

Sept. 8, 2024

As a company, we’ve had an ongoing issue with the Vitals app. Even though we removed the app before the trial period ended and never used it, we’ve been charged for months. After contacting Shopify, they explained that stopping the charges from this app can be difficult and recommended reaching out to Vitals directly, as payments are managed through a third-party system. They also mentioned that we should contact them again if the issue isn’t resolved with Vitals. We would appreciate it if you could help us resolve this by providing a full refund and confirming the cancellation of the subscription. If this can’t be resolved, we’ll need to explore other options, including legal counsel, but we’re hopeful it won’t come to that. Thank you for your understanding and assistance.