All reviews

Rating Breakdown

  • 5
    97% (2,539 ratings)
  • 4
    1% (39 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,144)
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5 / 5 Share

May 5, 2026

Great customer service and app !

Store

Lilense

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Store

jewelco

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2026

thanks

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2026

We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. Support is fast and helpful. The fact that it doesn't slow down your store while doing all of this is the biggest win. Highly recommend for any Shopify store owner who wants to keep things lean and effective

Store

Bigk

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2026

Excellent customer support fast, reliable, and easy to communicate with. The team responds quickly, explains everything clearly, and goes the extra mile to resolve any issues. It’s clear they genuinely care about helping their users succeed. Highly recommend this app for the outstanding support alone.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Store

ZARZII

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2026

Proactive customer service. Great features for all kind of stores.

Using app

About 1 month

Total reviews

5

Average rating

2.6

5 / 5 Share

April 28, 2026

Je recommande Vitals car il y a plusieurs possibilités d'amélioration des sites et d'optimisation du business.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2026

Great support team and so many useful apps all wrapped up in one

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

Store

Evoset

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

Did a great job, executed every problem I had, very fast too!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2026

yes

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Works every time

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

At $30 a month (base price), this app is a steal, it has some fantastic features, many of which we are yet to even use. The volume builder is a great tool and generates a fair bit of revenue for us and we really value the screen recordings, it helps us to weed out those pesky bugs customers are facing. Had a few issues with setting a widget up and John Seth S. was a great help, fixed it within minutes! Thanks guys

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2026

good

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 17, 2026

It is easy but it makes some mistakes when you change the products category. It can improve, but for sure i recommend it

Using app

4 months

Total reviews

1

Average rating

4.0