Vitals: Reviews, Bundles (40+)
Vitals: Boost Your Store's Conversions with 40+ Features
Rating
5.0
feedback
9,051
chart
#516
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
21%
-
Less than a year
66%
-
More than a year
11%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its wide range of features, ease of use, excellent customer service, and the convenience of having multiple functionalities in one place. Users appreciate the quick responses from the support team and the helpfulness of the staff. The app is described as essential, reliable, and a great value for the money. Many users highlight the all-in-one nature of the app, which eliminates the need to install multiple individual apps, making it user-friendly and customizable. Some users also mention the long free trial period and the app's ability to enhance sales and improve the overall website experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 3, 2024
As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable. During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most. If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.
Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing. While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios. We’ve also sent you an email with additional details and are here to assist further if needed.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more