Mochinni review for Vitals: Reviews, Bundles (40+)
Oct. 7, 2019
I actually am a big fan of this app. However a lot of the functions dont display or dont display properly even if you follow their instructions. Customer Support is way to slow and you have to wait for days... Im loosing way to much time cause of this
Developer Reply
Hi! Back when you contacted us we didn't provide customer support during the weekends. Now we're online 24/7 and all requests are answered lightning fast - in August 2020, for example, over 50% of all the messages were answered within 15 minutes and 98% within 3 hours: https://www.notion.so/vitals/Single-point-of-support-fef8f84f10874f6f852d191830b5550d Looking forward to see you back :)
Vitals: Reviews, Bundles (40+)
5.0
8,709 reviews
Vitals: Boost Your Store's Conversions with 40+ Features
Developer
Shopify App Store