All reviews

Rating Breakdown

  • 5
    95% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2024

WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Integrating WAIR into our brand for men Under 5'10 has been a game-changer. Its intuitive interface effortlessly predicts the perfect fit, dramatically improving our conversion rates and customer satisfaction. The accuracy of WAIR's sizing recommendations has significantly reduced our return rates, saving costs and enhancing sustainability. The responsive WAIR team continually refines the tool, ensuring it meets our unique needs. WAIR isn't just a tool; it's a pivotal part of our brand's success in delivering perfectly fitting affordable clothes off the rack without the need for alterations. Thank you!

Using app

--

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I discovered WAIR on a whim. The scope of support, quality of product and service, and the easy of use is wild considered how low the price point is! Seriously, the only other size app close to this level of function and quality costs hundred and thousands of dollars a month. This is $29!! And the app works very well, clients like it and there is so much more to explore once our sizing data begins accumulating.

Store

CORDOVA

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly addresses fit across site. One challenge is for products with multiple fits (e.g. slim/standard) - but they're working on a solution.

Using app

12 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Aug. 21, 2023

I have not installed wair. I am not using it. I never even onboarded but I am still being charged. This smells like a SCAM!!!!! BEWARE!!!

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello and we're sorry about the inconvenience. Our records show that you installed the WAIR service in mid-June, 2023, but never completed the setup. We cancelled your subscription and rolled back your most recent billing since you hadn't completed the setup. We're happy to work with you when you are ready to launch. Thank you and all of our best wishes, - The WAIR Team

5 / 5 Share

June 5, 2023

As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of returns which has brought our costs down. Great technology and great team! If you're an apparel brand, you need to install WAIR!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 2, 2023

Excelente aplicación. Hace más de 2 años que la estamos usando, y siempre ha sido de gran ayuda para nuestros clientes.

Store

Scorpi

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2023

Great tool! As a size inclusive brand where trust and confidence in our size (and now thanks to WAIR) our recommendation, WAIR has knocked it out of the park. They worked with us to dial in the tool to our custom fit patterns, and recommend the perfect size to the customer all the time. Customer service is great too, when we have questions or are trying to achieve certain implementations with the app, the team is super accommodating and provides excellent support in helping us realize those outcomes. Great app, entirely worth it. Thanks WAIR team!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2023

Brilliant app, really helps our customers especially when fit is so important to the brand and customer with our product! The WAIR team are also really great and help with any questions we have when needed. Highly recommend!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2023

WAIR has been great so far! Easy integration process and we have seen customer confidence go up. Highly Recommend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

One of our biggest pain points is sizing..... until now. From start to finish this app has been nothing short of a miracle. The software is some of the most detailed I have come across and is constantly improving. Dealing with Troy has been a pleasure and its helped our business more than they will know. Our conversion rate and retention have both improved significantly. Thanks guys.

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

March 7, 2023

We have been looking to optimize our sizing guide on our website for a while now. WAIR turned out to be the perfect solution. I am typically tentative when adding new apps to our site, due to the implementation process. Their team took on the whole development project and seamlessly integrated it to our product page within days. We've seen a 4x in conversion on WAIR orders, and are excited to continue to build out our data set. 10/10 would recommend for updating your current size guide.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Wair has been a great addition for us. As a small but growing brand, we are already using the data for our next product iterations - including size mix. Highly recommended!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

We are extremely pleased with WAIR and had a fantastic experience with their team! WAIR provides white-glove service to ensure that the app is installed and set up correctly. They are extremely responsive and it is clear that they want their customers to be successful with the tool. Our customers find the interface easy to use and sizing inquiries have been dramatically reduced. I would enthusiastically recommend WAIR!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We love WAIR, and so do our customers. Which option sounds easier: a) a customer lands on your site, likes a style, finds the sizing chart, pulls out a measuring tape, and has to repeat that process for every product, or b) the customer fills out their body type information, and the site shows their specific recommendation for every product based on their body type. Not only is WAIR an awesome, lightweight software that provides a better shopping experience than the commonly used alternative, but our shoppers who use it convert at a much higher rate than those who don't. It creates confidence in sizing, reduces returns, and creates a better customer experience overall. Plus, the WAIR team has awesome client support, and we enjoy working with them!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Great team to work with. Our returns have decreased and the amount of information they are able to provide is insightful. Our customers really like the ease of the interface.

Store

NoNetz

Using app

9 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Fantastic app. Works great and the team is very helpful. Highly recommended! This really helped improve our return rate. :)

Store

Radian

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I cannot say enough good things about the Wair Team and their app! The team is super helpful and incredibly responsive, and the product has become an integral part of our customer buying journey. Our return rate has dropped drastically since we implemented Wair. And since it tells customers their size based on their extensive collection of body scans in combination with our brand's size chart, it has eliminated customers having to try and decipher a confusing size chart!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app has been a game changer not only for us but for our customers. On our side we are seeing our return rate decrease and conversions increase while getting product analytics we've never had access to before. On the customer side its a nice feature to make the buying process easier. Support from the Wair team has also been quick and reliable. Great app!

Using app

About 2 hours

Total reviews

5

Average rating

5.0