WAIR Size & Fit Recommendation
All reviews
The support staff is great about finding solutions and presenting options to make our customers decision easy to make with guidance.
The Wair support team is extremely responsive when I reach out for help. The app has been a great addition to our website to make our customer's purchase decision easier. Would recommend to other brands.
Great app! The wair team is super responsive with support whenever needed. Definitely would recommend this for any apparel brand.
Great product and great team to work with!
Big fan of the product and of the team behind it. Highly recommend the app.
Troy for being so responsive! So nice to check this off our list and not have to wait weeks and weeks to get this accomplished. We really appreciate it!
WAIR has enhanced our store by providing reliable and accurate sizing recommendations, improving the customer experience and reducing return rates. The support from Troy and his team has been greatly appreciate - they're always reliable and available to answer a question or troubleshoot. Highly recommend this tool!
Easy setup and the team is attentive. Would recommend to anyone in the fashion business.
Really helpful in making a more consistent, easy size recommendation for our customers. Team is also very responsive and helpful in working through anything or answering questions.
Excellent product. Our customers use it and we see an increase in conversions from it. Any errors or issues with the app are well taken care of with Wair's development team.
Great product! Easy to setup, very responsive team at WAIR.
We’ve had a great experience working with the Wair team. Troy, Greg, and Chris are all super helpful and quick to respond. They handle sizing questions and make adjustments quickly. The app has been great for both conversion and our average order value. We highly recommend! -Sydney @ Recollection Brand
The WAIR team made the onboarding process seamless from start to finish. The setup was straightforward and turnkey, requiring little effort on our end. What stood out most was how flexible and cooperative the team was in working with us to test and validate everything before going live. Their support has been excellent, and the analytics they provide go far beyond what we’ve seen from other providers offering valuable insights that help us continuously improve our customer experience.
WAIR has been a fantastic addition to our store, providing reliable and precise sizing recommendations that genuinely enhance the customer experience. The tool effectively helps our shoppers find their ideal fit, and our customers have appreciated the guidance, especially those with unique body types. Occasionally, we’ve seen minor variances for our bodybuilding customers, but overall, the accuracy is impressive and meets expectations. What truly stands out is the support from Troy and his team. Any time we encountered configuration challenges or needed assistance integrating the automatic size suggestion feature, they went above and beyond to ensure everything ran smoothly. Their dedication to customer support is exceptional, making WAIR an invaluable tool. I highly recommend it to other brands looking to improve their customers' shopping experience!
WAIR has been a great addition to our site. Not only has it become a valuable tool for customers, helping them find their size, it has cut down significantly on my customer service emails! The amount of time saved by not having to respond to customers confused about sizing and those who bought the wrong size, pays for itself! Highly recommend this app for apparel businesses. Shout out to Troy and the team!
WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!
Integrating WAIR into our brand for men Under 5'10 has been a game-changer. Its intuitive interface effortlessly predicts the perfect fit, dramatically improving our conversion rates and customer satisfaction. The accuracy of WAIR's sizing recommendations has significantly reduced our return rates, saving costs and enhancing sustainability. The responsive WAIR team continually refines the tool, ensuring it meets our unique needs. WAIR isn't just a tool; it's a pivotal part of our brand's success in delivering perfectly fitting affordable clothes off the rack without the need for alterations. Thank you!
I discovered WAIR on a whim. The scope of support, quality of product and service, and the easy of use is wild considered how low the price point is! Seriously, the only other size app close to this level of function and quality costs hundred and thousands of dollars a month. This is $29!! And the app works very well, clients like it and there is so much more to explore once our sizing data begins accumulating.
We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly addresses fit across site. One challenge is for products with multiple fits (e.g. slim/standard) - but they're working on a solution.
As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of returns which has brought our costs down. Great technology and great team! If you're an apparel brand, you need to install WAIR!
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