All reviews

Rating Breakdown

  • 5
    93% (679 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (38 ratings)
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5 / 5 Share

Sept. 10, 2018

Perfect app great service highly recommended :) Will use it for more stores they always help and provide a great customer service

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 11, 2019

I've been having many issues with stock and variants publishing correctly. They do their best to provide support, but it is very frustrating. Not sure what the issue is, but they are very helpful in resolving issues. I only wish selling on Walmart was a more smooth process. This is the most frustrating app I have ever used and I use at least 10 software programs for my stores and this is by far the most inefficient time wasting app ever. Tried to get a refund. Do NOT get this app. We are now using another app for Walmart

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 30, 2021

Had some issues with order/shipment syncing. The support staff was exceptional, fast and friendly. Very pleased with this interaction!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

I honestly did not think that these guys could intergrade my shopify with Walmart but they were able to with no issues, customer service is AMAZING always helpful and answer the calls. thank you Update 5 years later: Working with these guys for over 5 years and i am super impressed, they always answer the chat and help me to the fullest. love this company highly recommend super easy. thank you

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 20, 2018

We've been using this app for a little over 6 months and I must say we are satisfied. The onboarding was a little challenging, considering its a new platform; however, the team, especially Dan, was very supportive until we went live, and they continue to provide great support. We are pleased with the product and the service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2018

Great level of service. They are always available to help with even the most simple matters. The app is easy to use, it is Wal Mart marketplace and catalogue that has many faults! Highly Recommended to start Walmart marketplace. Nidhi has been very supportive in helping me with my many issues and I am very grateful. Thank you.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Absolutely love this app! I've almost integrated my entire store and their team was very helpful every step of the way. They even contacted Walmart on my behalf and talked to them when I had issues. Their app definitely simplifies uploading products to Walmart's system. Thanks again for all the help guys! - Greg, owner Luckyrings.com

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Very Happy with Customer Support. One of the best app I have used. I will be using rest of apps from CED Commerce as well. 5 Stars ... all the way.

Store

Evorr

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2018

Really a solid app. Kept our orders and inventory syncing well. Exceptional customer support, which can be tough to find in this industry. Nidhi, our customer support manager, is readily available when needed and very helpful! I would not hesitate to recommend this app to any ecommerce business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 10, 2018

DO NOT USE IF YOU ARE A CALIFORNIA SELLER There are currently issues with the way Walmart.com handles sales tax for California sellers, which this app (and their support team) will not be able to assist you with. In general, when working with Walmart Marketplace, it's a good idea to work with one of their Channel Partners to ensure things go smoothly. While CED Commerice is one of those partners, their relationship with Walmart is apparently very weak and/or they have no sense of urgency. (Walmart doesn't really seem to give them the time of day, which means any issues you have that you may want your channel partner to help with, don't actually get addressed.) Also, other people's comments about set-up are true: Getting started is ROUGH. You will need to devote many hours over several weeks to get things going. (This is, in part, because their support is very slow, in a time zone a world away, and not everyone is entirely competant. Your mileage may vary.) We're definitely not thrilled and have switched to a different Walmart app that has been going much better. (You get what you pay for, it would seem.)

Using app

4 months

Total reviews

3

Average rating

1.0

5 / 5 Share

April 3, 2018

Just started using it less than a week ago but so far so good...easy implementation with really good and proactive customer service (Nidhi)...I also use their JET integration app...both work technically well and have good customer service. I got sales on both marketplaces quickly after installing.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2018

Great app with great customer service

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

Great company with great Customer service. Had a issue getting a seller account so Cedcommerce made sure to refund me my money in a timely fashion which most company's take forever for that. Very trustworthy company which is hard to find. https://jsforeverstore.shop

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2018

Great Company, Great Service, Amazing People, Since 2 weeks am working closely with the Cedcommerce team and they have done a great job by communicating with Walmart & solve or account problem, Great and easy integration which allow us to expand our business, list faster and receive orders to our Shopify admin panel with no issues. am so happy with their service and highly professional trained team, especially James:),

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2018

Nidhi at Cedcommerce has been very helpful in getting our listings properly listed on Walmart.com using the Integration app. Using the App is well worth it if selling through Walmart and linking to a Shopify store. Monthly cost is reasonable as well. Thanks Cedcommerce for all your hard work on the App and keeping up to date with Walmart's ever changing API integration requirements!

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 21, 2018

This is by the far the WORST APP on the Shopify App Store. Majority of the syncing does not work, the pricing always gets messed up. Yan can go and fix it a million times and it still won't work. You contact their customer support, they tell you that they are going to reach out to Walmart and get back to you, yet you never hear back. They are not problem solvers. Also, since your prices never update, half your variations become unpublished, leading to a tremendous loss of sales. I have been fighting them to get a refund because $360 for an app that does not work 100% is quite insane, yet they keep saying give us a day to fix it for the past 10 days and nothing has changed. I have had to file complaints with Shopify and requested they help in getting a refund for this awful app Literally a disaster of an app, and I would stay far away if I were any of you.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 21, 2018

Awesome App! No words can explain the excellent and helpful service that I got. I have started my journey to Walmart with CEDCOMMERCE and I feel so lucky that I choose the right integration partner. I tried to start selling at Walmart in 2016, filled up the application form but no response. Then I get connected with CED in the month of May 2017 and filled up the form to get an account at Walmart and within a week I got my seller account. I push my whole catalog on the Walmart and started getting orders. To be truthful, yes, I got stuck at some places where I had doubt in my mind that have I selected the right guys to do business but these guys are amazing. No matter the problem is from marketplace end or error in my products from my side, they always have a solution to it. They explained me the whole app and Now I guess I am expert in using the app. The best part is that they keep on adding new functionalities to make the app better and more user-friendly. The Repricing feature helped me a lot in winning orders from Walmart and threshold feature helped me not get orders that I am unable to ship. Great thanks to you guys! Keep The Ball rolling like this.

Using app

About 2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 17, 2018

Please be aware that this app is FULL of bugs and issues still. I agree with most of the points from the other user below that the Map Category feature does not work and does not refresh even for days after you do the mapping. Other awful experiences with this poorly-made app: 1) We are a subscription box company so we got a UPC barcode exception from Walmart. However, this app is unable to upload products without UPC. I contacted their customer service at least FOUR times explaining this and each time, the customer rep just didn't care and gave me the same canned response that I am not allowed to upload products without a UPC. 2) Finally after several weeks of back and forth, they allowed me to upload my products to Walmart. However, there were still other errors that caused my products to not upload. I had to once again contact with un-caring customer service reps who took about a week to resolve this issue. 3) In the end, I lost about a month of not being able to properly list my products on Walmart marketplace and consequently, lost potential sales. I deleted the app and tried to get a refund for my awful experience, but they refused on the basis of Terms & Conditions. I then just tried to upload my products directly using a .csv on Walmart seller center, and it completed with no problems in about 5 minutes. I should've just gone with this method from the beginning.

Store

Bokksu

Using app

2 months

Total reviews

17

Average rating

4.7

5 / 5 Share

Jan. 9, 2018

I am pleased with their service and eagerness to make sure everything is perfect. I've worked with Swati and always got the assistance I needed. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 9, 2018

If there is a 0 star I would rate this 0. This app has caused a lot of issues for our business. Do not get this app. Beware! Customer Service negative 1 for ratings. Here will be your issues 1. Items will not sync properly. It's already out of stock but it will sync with the walmart app saying there is still stock. There will be an order that will come in. You will need to cancel which will hurt your metrics. 2. Customer Service will never understand you and will never be able to help you and will just disconnect from your conversation 3. Item's will not load correctly even if you manually enter the details needed 4. Mapping category doesn't work properly. When you click submit you wont see the changes you made 5. This will hurt your business. Their rates are affordable but NOT WORTH IT

Using app

11 months

Total reviews

1

Average rating

1.0