Walmart Marketplace

July 15, 2022

Been having issues with the inventory counts pulling from Shopify for over a month and a half. Tried reaching out to support and they tell me it's an internal glitch and they're working on it a few days later a completely different person reaches out and tells me to send them all the SKUs and correct counts then back to "we're working on it" days later they're asking me for Sku's and counts. Just going in circles and it's so frustrating. Also for some reason, the Walmart App sends my orders to be fulfilled by our main warehouse instead of Deliverr. Double-checked with Deliverr and all the settings are correct. Can someone help?

June 10, 2022

Every time I try to log into my walmart account it says that my login info is incorrect, but I'm able to log in to walmart directly using the same credentials. How can we get this to work?

May 27, 2022

It will not allow me to login. Not even allowing me to reset my password even after being verified. Contacted Walmart support by phone and the tole me it would be resolved two days ago.

May 26, 2022

How do I contact this developer? The plugin is syncing pricing to walmart even with the setting disabled. It is also syncing orders to shopify even after disconnecting my walmart store in shopify. I cannot figure out how to remove the walmart software completely from my shopify store. I will gladly change my review once these problems are addressed.

Dec. 27, 2021

The inventories are never synced on time from Shopify to Walmart, unless you manually change the quantity for SKU one by one, so the Walmart listings' inventory can be updated respectively. The only feature is FREE, you know, you pay what you got, free means.....

Nov. 16, 2021

HORRIBLE APP...App never synced tracking information back to Walmart and I had to manually update tracking information for all orders otherwise Walmart would have cancelled my orders and pay me nothing....was it even tested before rolling out....If there was a bug at least add exemption in seller account to prevent revenue loss to customers. Going to delete this as soon as my orders are delivered. If you expect quality from sellers to ship on time and process everything on time at least give back the quality to sellers.

Nov. 16, 2021

STAY AWAY FROM THIS APP , HORRIBLE HOIRRIBLE HORRIBLE I HAD TO FREEZE MY WALMART ACCOUNT , IT INCREASED MY INVENTORY BY CRAZY AMOUNT , THE SUPPORT DO NOT KNOW NOTHING ABOUT THE INTEGRATION , THEY TOLD ME I SHOULD CONTACT SHOPIFY , WHILE THE APP WAS DEVELOPED BY WALMART HORRIBLE APP, HORRIBLE COMPANY , WHAT A NIGHMARE

Nov. 6, 2021

Earlier this year I installed this app when we began selling on the Walmart Marketplace. The first order we shipped was never paid for by Walmart because the shipping information didn't post back to the Walmart Admin Portal; Walmart canceled the order because 'it was way late' even though the customer had long since taken delivery. We have had multiple late orders in the Walmart Admin panel in the past few months either because they never were pushed through to Shopify and consequently to our order management system. Or because orders were shipped, but never updated as shipped back to the Walmart Admin Portal. What a disaster. Honestly I don't understand why this app exists on the Shopify App Store.

Oct. 16, 2021

Could never get the item to ever published. Always had errors and after combing through all the help guides and retrying over a dozen times, it never worked. No support from anyone, which isn't unusual. Disconnected the channel and decided to see if it would work going direct through Marketplace.

Sept. 5, 2021

This APP is terrible. When you have set all the products synchronized and check to block the automatically pricing update, the pricing still keeps synchronizing from Shopify. Walmart's support can do nothing but ask you to send the issue through their seller central.

Sept. 3, 2021

Something is wrong with this app. Besides the fact that you need to go into Walmart admin to change the prices after the products are published ( which is an inconvenience ) , this app randomly changes the set prices for no reason matching them with the ones in Shopify ! Why is that ? Cannot waste time to monitor price changes that occur for no reason , ending up loosing money on some orders.

July 20, 2021

I have been using this app to sell toys on Walmart for over a year. When a new order arrives the buyer's name and email does not populate not even the Walmart linked email which is a pain since I can't search the orders tab for the buyer name and have to scroll through each order to find the buyer. Also Walmart does not allow any kind of restocking fees when an item is returned. This needs to change, additionally with the massive surge of new sellers on walmart we have seen a 74% decline in sales. Along with almost non existent customer service, and a horribly glitchy interface, incorrect payments and a total lack of support, I am about to resume selling everything on Amazon and stop selling on Walmart. As a small business, having to bear the expense for intake of a return with no ability to offset that expense with the buyer just doesn't work for me. Buyers are welcomed to just return things with no consequences. With constant marketplace issues, lack of sales due to a swelling income of 3rd party sellers, incorrect payments, and a total lack of support for sellers I would rate 0 stars if I could.

July 7, 2021

Did not sync all my products from Shopify to Walmart. I had existing products in the Walmart marketplace when I added the app. The app overrode some prices on some styles and not others. Inconsistent and hard to use. Poor support. Can't uninstall.

July 29, 2021

Not advice to use, very difficult to connect and I gave up after two week of exchange emails with Walmart support and FedEx support. Lesson is learn and time was waisted. Update review review: for over two weeks zero sale and no point to waist time set up everything

May 25, 2021

I need help with this. No help button, no uninstall...no contact info. Channel doesnt load or unload...

Feb. 1, 2023

So far it's been lengthy but nothing I haven't been able to understand or setup. Will review again once I've got products on the site. Update: I'm finding that item inventory isn't updating properly and this is concerning as I don't want to sell what I don't have. Update: There is NO Support. This app isn't working anymore and there's no one to chat or email to get help with it. It isn't updating inventory. Some gets updated some doesn't. There's no refresh to try to re-sync the inventory either you are just out of luck.

March 29, 2021

Since this past weekend, doesn't show my published items, doesn't allow me to list new items even though setup is correct on shopify-side. Can't 'disconnect' to reinstall. Walmart please fix the app!

March 28, 2021

stopped importing orders on the 26th and crickets....sounds like we aren't the only ones. How about some support walmart?

March 24, 2021

My application was denied, and no reason was given. I was told in the email to open an appeal by following certain steps. Unfortunately, the page they link to does not have the options lain out in those steps. It puts me in an endless loop looking for support. DO NOT USE THIS APP. They have quite a bit to go before it is usable.

March 30, 2021

The only thing worse than this app is Walmart's miserable support. This app can and does allow items that have been discontinued to be sold. Walmart support refuses to open a case because they say only Shopify (and not Shopify merchants) can open cases related to this app. *** RESPONSE TO WALMART: 100% false that they were waiting on us for information. They simply refuse to allow Shopify merchants to open cases and require ALL cases to be done by Shopify directly. Truly awful (but not surprising) that Walmart seeks to blame merchants in their response today.