Walmart Marketplace
Sell on Walmart.com directly from your store.
Rating
2.8
feedback
159
chart
#5,564
All reviews
Rating Breakdown
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Nov. 16, 2021
STAY AWAY FROM THIS APP , HORRIBLE HOIRRIBLE HORRIBLE I HAD TO FREEZE MY WALMART ACCOUNT , IT INCREASED MY INVENTORY BY CRAZY AMOUNT , THE SUPPORT DO NOT KNOW NOTHING ABOUT THE INTEGRATION , THEY TOLD ME I SHOULD CONTACT SHOPIFY , WHILE THE APP WAS DEVELOPED BY WALMART HORRIBLE APP, HORRIBLE COMPANY , WHAT A NIGHMARE
Hi NYCK - New York City Kicks, Thank you for your feedback. A Walmart support agent will reach out shortly to discuss your issues in more detail. Thank you, Walmart Marketplace Support
Nov. 6, 2021
Earlier this year I installed this app when we began selling on the Walmart Marketplace. The first order we shipped was never paid for by Walmart because the shipping information didn't post back to the Walmart Admin Portal; Walmart canceled the order because 'it was way late' even though the customer had long since taken delivery. We have had multiple late orders in the Walmart Admin panel in the past few months either because they never were pushed through to Shopify and consequently to our order management system. Or because orders were shipped, but never updated as shipped back to the Walmart Admin Portal. What a disaster. Honestly I don't understand why this app exists on the Shopify App Store.
Hi LaughingMooseGifts, Thank you for your feedback. We are looking into this and will provide an update shortly. Please be on the lookout for an email from one of our support agents regarding this matter. Thank you, Walmart Marketplace Support
Oct. 19, 2021
I've used other apps, Walmart Partner portals and gone through 100's of errored out spreadsheets to list to Walmart, this has been the easiest method. The reason I used other apps is because of the bad reviews, I finally gave it a chance and was delighted that it accomplished everything is promises to do.
Oct. 16, 2021
Could never get the item to ever published. Always had errors and after combing through all the help guides and retrying over a dozen times, it never worked. No support from anyone, which isn't unusual. Disconnected the channel and decided to see if it would work going direct through Marketplace.
Hi Kroose Tart, Thank you for your feedback. A Walmart support agent has reached out to discuss your issues in more detail. Thank you, Walmart Marketplace Support
Oct. 1, 2021
Fantasy Games & Comics... This pertains to the setup of connecting my Walmart Marketplace App with Shopify. Literally, took less than a minute. Everything is done immediately. Which it took that kind of time to setup Walmart Marketplace. That took some time, but all done and ready to go!
Sept. 9, 2021
Al principio estaba trabada y no lo conseguía. Pero una vez compré los Bar Codes Numbers todo fue muy fácil. Los productos se añaden fácilmente desde Shopify y luego solo debes añadir unos pequeños detalles como cantidad y precio en la página de Walmart.
Sept. 5, 2021
This APP is terrible. When you have set all the products synchronized and check to block the automatically pricing update, the pricing still keeps synchronizing from Shopify. Walmart's support can do nothing but ask you to send the issue through their seller central.
Hi Amerivend Works, Thank you for your feedback. A Walmart support agent has reached out to discuss your issues in more detail. Thank you, Walmart Marketplace Support
Sept. 3, 2021
Something is wrong with this app. Besides the fact that you need to go into Walmart admin to change the prices after the products are published ( which is an inconvenience ) , this app randomly changes the set prices for no reason matching them with the ones in Shopify ! Why is that ? Cannot waste time to monitor price changes that occur for no reason , ending up loosing money on some orders.
Hi Euro Food Mart, Thank you for your review. Within the app under “Sales Channels” click on Walmart Marketplace and select “Shop Settings”. Here you will be able to block automatic price updates from Shopify. If you need further support, please feel free to let us know by opening a ticket in your Walmart Seller Center account. Thank you, Walmart Marketplace
Aug. 28, 2021
Easy to add your products to Walmart marketplace but please you need to read or follow instruction first so that you can understand the use of App
Aug. 24, 2021
Took a little while to understand the setup but with a little Googling and a few Youtube videos I was able to integrate a few of my items onto the Marketplace. I haven't launched it yet so I will have to follow up after sales start to come in.
Aug. 12, 2021
What a quick and easy way to get started on Walmart.com! The direct integration between Shopify and Walmart made uploading my products a cinch. I did, however, hit a small snag during the on-boarding process but was able to get in contact with a rep, Jon, who helped answer all my questions and troubleshoot any issues. Thanks again!
July 20, 2021
Though there is a bit of a learning curve, it gets the job done. Must always monitor the seller dashboard because i never get emails about returns.
July 20, 2021
I have been using this app to sell toys on Walmart for over a year. When a new order arrives the buyer's name and email does not populate not even the Walmart linked email which is a pain since I can't search the orders tab for the buyer name and have to scroll through each order to find the buyer. Also Walmart does not allow any kind of restocking fees when an item is returned. This needs to change, additionally with the massive surge of new sellers on walmart we have seen a 74% decline in sales. Along with almost non existent customer service, and a horribly glitchy interface, incorrect payments and a total lack of support, I am about to resume selling everything on Amazon and stop selling on Walmart. As a small business, having to bear the expense for intake of a return with no ability to offset that expense with the buyer just doesn't work for me. Buyers are welcomed to just return things with no consequences. With constant marketplace issues, lack of sales due to a swelling income of 3rd party sellers, incorrect payments, and a total lack of support for sellers I would rate 0 stars if I could.
Hello Mystic Toys, Thank you for submitting your review. Unfortunately, we do not release our customer's name/email info and this is by design (out of data privacy concerns). The shipping label info provided within the app should be sufficient for shipping orders. Furthermore, the lack of restocking fees when an item is returned depends on the scenario as outlined in the Walmart Marketplace returns policy. Sellers will only need to pay for return shipping fees for reason codes that are considered the seller's fault. Thank you, Walmart Marketplace
July 7, 2021
Did not sync all my products from Shopify to Walmart. I had existing products in the Walmart marketplace when I added the app. The app overrode some prices on some styles and not others. Inconsistent and hard to use. Poor support. Can't uninstall.
Hi ADORNIA, Thank you for your review. Can you please check and confirm whether you have properly filled out all the required item listing fields within the app and published them to Walmart accordingly? We checked the feed IDs in your Walmart Marketplace Seller Center account and there is no indication that your items were published from Shopify. Thank you, Walmart Marketplace Support
July 2, 2021
Using this to sell my pet supplies on Walmart for the past 4 months. When a new order arrives the buyer's name and email does not populate not even the Walmart linked email which is a pain since I can't search the orders tab for the buyer name and have to scroll through each order to find this buyer. Also I found out that Walmart does not allow any kind of restocking fees when an item is returned. This needs to change otherwise I'm just going to resume selling everything on Amazon and stop selling on Walmart. As a small business, having to bear the expense for intake of a return with no ability to offset that expense with the buyer just doesn't work for me. Buyers are fickle and Amazon has trained them to just return things if they don't fit with no consequences.
Hi Lucky Dog Pet Boutique, Thank you for submitting your review. We do not release our customer's name/email info and this is by design (out of data privacy concerns). The shipping label info provided within the app should be sufficient for shipping orders. Furthermore, the lack of restocking fees when an item is returned depends on the scenario as outlined in the Walmart Marketplace returns policy. Sellers will only need to pay for return shipping fees for reason codes that are considered the seller's fault. Thank you, Walmart Marketplace Support
July 29, 2021
Not advice to use, very difficult to connect and I gave up after two week of exchange emails with Walmart support and FedEx support. Lesson is learn and time was waisted. Update review review: for over two weeks zero sale and no point to waist time set up everything
Hello Global Seafoods North America, Thank you for your review. We looked into your account profile and noticed that you did not complete the seller launch checklist in your Seller Center portal. Once you click the 'Activate Marketplace Returns' button under the Returns tab, you will be able to start selling on our website. If you have any issues completing this final step, please contact [email protected]. Thank you, Walmart Marketplace Support
May 25, 2021
I need help with this. No help button, no uninstall...no contact info. Channel doesnt load or unload...
Hi Little Miss Marmalade, There was an issue with your application and we will need some additional information from you in order to proceed further. We reached out to the email address you provided on your application but have not heard back. Could you please contact us at [email protected]? Thank you, Walmart Marketplace
May 27, 2021
I was having a hard time getting through the app but walmart reached out to assist me quickly. Jon helped guide me through the process and did an excellent job with communication. I got my approval!
May 3, 2021
Once you read the instructions provided for you via Walmart Marketplace help center everything else is easy.
Feb. 1, 2023
So far it's been lengthy but nothing I haven't been able to understand or setup. Will review again once I've got products on the site. Update: I'm finding that item inventory isn't updating properly and this is concerning as I don't want to sell what I don't have. Update: There is NO Support. This app isn't working anymore and there's no one to chat or email to get help with it. It isn't updating inventory. Some gets updated some doesn't. There's no refresh to try to re-sync the inventory either you are just out of luck.