All reviews

Rating Breakdown

  • 5
    0% (83 ratings)
  • 4
    0% (21 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (106 ratings)
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4 / 5 Share

Oct. 22, 2017

Wanelo has brought a few sales but not a lot to say that it has boosted greatly. I don't like the 30 day payout and high percentage they take from sales, but I do like that it was easy to set up.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 22, 2017

I have been with Wanelo since they have started. I must say if I have a issue or a concern I can always expect a very prompt reply and assistance. I did have a small issue recently that was quickly turned around with customer service. They are very helpful and quick. Even with the pay out being when it is I never had an issue receiving funds (always a good thing). I look forward with keeping a great relationship with them. Thanks WANLEO.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 8, 2017

Don't like it. I don't get a lot of sales from it but they charge 17.9% of your sale and it takes one month after delivery to get paid. Definitely not worth it.

Using app

Over 5 years

Total reviews

7

Average rating

4.3

4 / 5 Share

Sept. 20, 2017

i have been using this app for almost 2 months still did not get paid. very pissed off they told me the dates i will be paid and still nothing yet . i will be removing my store from they site because it is not worth the headaches of using my money for orders and not getting paid i have a family to feed not money to just give away. crazy thing is i got paid from every other site im on except for wanelo smh feels like they scammed me smh very disappointed. so im still waiting on my money . will update when i get paid . update aug 8, 2017 problem is fixed , received money owed to me so i changed rating from 1 to 3 . would be 5 if you paid earlier than 30 days update 9/20/17 i gave you 4 stars because i am getting alot of sales again , if you was paying me faster than 30 days then you would get a 5 star review but you dont so here is 4 stars for you ....

Using app

5 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 24, 2017

Doesn't update the products listed and clearly they have an issue based on so many poor experiences now documented on the web. Hard to remove from Shopify.

Store

Cuteftw

Using app

About 2 months

Total reviews

4

Average rating

4.0

2 / 5 Share

June 4, 2017

I downloaded it and quickly made my first sale! It gave me tons of new customers. I had to delete it because on my fist sale, I NEVER received my money! I tried contacting Wanelo but that didn't work out, they never got back with me.

Using app

2 months

Total reviews

2

Average rating

3.5

3 / 5 Share

June 2, 2017

one sale from this app. Lots of issues though. My followers show as 1 on pc but on the app it shows a much higher number. Payout section always shows $0.00 even though there was a sale for that period of time. Probably wont be keeping this one. Too many glitches and false advertising on most sellers here. I’d rather not be associated with other people who have poor business ethics.

Using app

7 months

Total reviews

4

Average rating

3.5

1 / 5 Share

June 9, 2017

UPDATE: Wanelo stole $40 from us. This company is NOT TO BE TRUSTED. PERIOD. So here's what happened. I believe we touched on this in our earlier review. Basically, they say that they update the shopping feed on a weekly basis. This is clearly untrue, because someone was able to place an order for two items that we had not carried in quite some time. So the orders went through and we told customer service that we no longer stocked the products, and that we were very unhappy that Wanelo sold two items we don't even have. We also told them that we would be uninstalling the app and would not be using Wanelo anymore. They told us that we needed to cancel the order. I asked if they would be able to do it from their end since we had already uninstalled. They didn't reply. They sent another generic email asking where the orders were. I emailed them back explaining the entire situation again, and asked if they could please cancel the orders. Still no response. Finally, yesterday, I found a charge on my shopify account for $40. Well, Wanelo takes weeks to actually pay you, and they only pay you after fulfillment. Since the orders were never fulfilled, I never got my money for these two orders. They took the $40 (which is what the total was for both orders) even though I had never received the money in the first place. I'm guessing that they do this with people pretty regularly, and a lot of them probably don't even notice that it's happening. I'm working on recovering my funds, and I will be sure to be very vocal about how terrible this company is. Considering bringing my lawyer into the picture but I'm not sure that it would even be worth the trouble. Any positive reviews were probably either paid for or written by people who work for the company. Original review: I've had an all around terrible experience with Wanelo. Honestly this app/website is such a scam. Read some of the reviews on Sitejabber if you want more information about how Wanelo is screwing both buyers and sellers over (there are hundreds of angry folks voicing their concerns there). Their fees are absolutely insane, they deliver very little in terms of sales (most of which you won't even break even on after your overhead costs are figured in), and their customer service department is essentially nonexistent. Wow, I almost forgot to mention that you cant even get directly in touch with your own customers because Wanelo is afraid that they'll get eliminated from the picture and won't be able to take their fees. I read all of the bad reviews before deciding to try it out. I figured that maybe those people had just been unlucky. I know, that's kinda crazy to give them the benefit of the doubt when there are hundreds of people complaining about Wanelo screwing them over, but I'm just a positive person like that. I wish I had saved my time and energy. I decided to quit using it when I got two orders from Wanelo totaling $40. Awesome, finally a couple sales from Wanelo! Except for the fact that the orders were for items that I hadn't stocked in months. They say that they automatically update your shopping feed every 7 days, so how did I end up with TWO orders for TWO different items that I don't even stock anymore? That's a poor reflection on MY company, and it's all because Wanelo doesn't live up to their claims. Can you tell that I'm irritated? It's okay though, we've been making great revenue without the help of any third party sales channels. If you aren't yet, you can too. But using this app may stunt your company's growth. Steer clear, just avoid the trouble. The promise of more sales for new stores (and older, profitable stores alike) gets a lot of people excited, but this company will honestly just lose you money. Even if you made a few bucks, it wouldn't be worth the headaches because the customers aren't YOURS to keep. That means you can't market to them in the future at all. Is there any point in having your own store if you can't keep your own customers? At that rate you might as well just sell as an affiliate for another company. Try it if you must, but you can't say that I (and hundreds of other people if you bother to look on Sitejabber or other review websites) didn't warn you.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

May 24, 2017

They're a great source of revenue for me and their custom service was excellent!

Using app

About 1 month

Total reviews

5

Average rating

5.0

1 / 5 Share

May 23, 2017

NOT Recommended to do business with it has been a loss of time and money. Definitely all Shopify sales channels are a scam be cautious and careful to sell on their platform. I believe the United States government needs to refocus on important issues to protect online businesses from unreliable and untrustworthy platforms. My message to all online entrepreneurs I know how difficult it is to get customers and to make sales but please use common sense and go back to basic business 101 and protect your business treat it like your baby. I wish all of you the best.

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 20, 2017

love it, ive been using this app for about 2 years now (will be in may) love love love it

Using app

About 4 years

Total reviews

2

Average rating

5.0

2 / 5 Share

April 4, 2017

I've had the app for over 1 1/2. Honestly, there were so many problems with my followers, etc that was being taken care of until they couldn't figure it out. It's a lot of commission that they charge, too. It also bothers me that there is little accountability from them.

Using app

About 3 years

Total reviews

6

Average rating

4.3

4 / 5 Share

March 31, 2017

We have been using Wanelo since we launched our website. We're happy with it and has brought us sales. The customer service is doing an excellent job. It would have been a 5-star if we can maximize our Amazon fulfillment service with Wanelo. Right now, we can't ship and fulfill via Amazon because Amazon sometimes use a shipping carrier that is not supported by Wanelo. We're hoping one day this bottleneck would be resolved. Overall, great experience!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

March 28, 2017

The Wanelo has been super supportive for me. They were patient with me selecting all the right settings and responded to my emails usually within 24 hours. Though not driving a ton of sales, Wanelo definitely added to the cash flow.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2017

This app is the truth...I receive most of my orders from Wanelo...Very satisfied customer...

Using app

About 4 years

Total reviews

3

Average rating

5.0

1 / 5 Share

March 9, 2017

Shark-pro We support your review and will be in contact. Following your lead in the lawsuit. They owe me over 1000s dollars And Trendwy is another of my stores that was closed. Will be also joining the lawsuit. Will be in contact.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

March 9, 2017

Its even worse. They will close you store and no matter how much money the need to pay, they will stated that they believe there are fraudulent activities and that no money will be paid back. They do not verified anything and only wait until they owe you over a 1000's dollars and the close your account. They do this to many small stores. But, we are getting together to complete a lawsuit. If you want more information or being part of this lawsuit, please contact [email protected] We are already many stores under this circumstances. Please make sure you download all your accounts from you store dashboard or at least you have e-mails. Also if you can show with you bank statements that they never paid enough, we can accomplish taking this to the Federal Court. With your help, They will be sued by millions not only for the money, but for the damage that is causing that they are keeping the funds.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 14, 2017

I was interested in trying out Wanelo until I saw all these reviews claiming that Wanelo won't pay them after a sale. I did a little digging and found out that Wanelo also has difficulty paying their employees too. It sounds like Wanelo has some massive Cash Flows issues.

Using app

17 days

Total reviews

2

Average rating

1.5

1 / 5 Share

Aug. 11, 2017

Original review: THANKS TO WANELO MY STORE https://www.suxalys.com/ EXISTS. THANKS TO WANELO I MAKE MY FIRST SALES AND IMPULSE TO CONTINUE. TODAY MY SALES WERE INCREASED MUCH THANKS WANELO. 100% RECOMMENDED!!! NOT SO RAPID CONTINUE READING.... THE ONLY GOOD YOU HAVE THIS SHIT IS THAT SELLS REALLY IS SELL BUT ..... WHAT DOES IT SERVE ?? I DID NOT WANT TO SAY IT BUT THESE PEOPLE ARE SOME THIEVES! AS IS POSSIBLE THAT THEY HAVE 2 MONTHS WITHOUT PAYING ME A DAMN CENT JUNE I SELLED $ 501.20 AND JULY I SELLED $ 702.77 AND TODAY I DEPOSITED ONLY $ 335.49 WHERE ARE THE OTHERS $ 868.48 ?? WHAT DAMNED THIEVES GAME DO YOU PLAY ?? CANCEL ORDERS AND DO NOT ADVISE YOU ONLY YOU REALIZE WHEN YOU HAVE SENT THE PRODUCT AND YOU ARE GOING TO ENTER THE FOLLOW UP INFORMATION AND YOU REALIZE THAT THE DAMNED CANCELED AND WAS NOT NOTIFIED. SELL PRODUCTS WHICH ARE ALREADY EXPIRED, EVEN USING PRODUCTS THAT ARE ALREADY REMOVED FROM YOUR STORE. THE DAMN DO NOT PAY NO DO NOT PAY AS YOU ARE SO DISCOUNTED 2 MONTHS WITHOUT PAYING MORE THAN $ 1200 ON SALE AND ONLY I AM PAID $ 335.49 IS A DAMN THEFT

Store

Suxalys

Using app

About 1 year

Total reviews

4

Average rating

3.0

1 / 5 Share

Jan. 30, 2017

I do not know what the issue has become but I've been waiting on 4 different payments from Wanelo for over a month all items have shipped and been delivered Wanelo still has yet to pay me. They're literally scamming people out of orders and not paying them. Then made up a fake spread sheet snapshot stating they paid me and I still haven't received payment. I'm reporting Wanelo to the FTC, Apple Store and Android market for fraud. Good riddens.... I've started reporting you for fraud...

Using app

9 months

Total reviews

1

Average rating

1.0