Rating

4.8

feedback

667

Reviews

chart

#3,241

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    19%
  • Less than a year
    39%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the Swym team. Customers appreciate the ease of use of the app and its effectiveness in keeping them informed about stock levels. The integration with other platforms like Klaviyo is highlighted as a valuable feature. However, some users have mentioned issues with customization options and the clunkiness of the interface for making changes to notifications.

Highlights

Excellent customer service and support
Ease of use and effectiveness in keeping customers informed about stock levels
Integration with other platforms like Klaviyo
Issues with customization options
Clunkiness of the interface for making changes to notifications

Rating Breakdown

  • 5
    89% (594 ratings)
  • 4
    7% (45 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2025

Many Thanks Leandra! - Great Plugin und perfect support from your side. Best

Using app

32 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.

Store

Gnomo®

Using app

Over 3 years

Total reviews

17

Average rating

4.2

5 / 5 Share

Dec. 2, 2024

The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!

Using app

About 4 years

Total reviews

2

Average rating

5.0

All reviews

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