Rating

4.8

feedback

665

Reviews

chart

#3,016

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    39%
  • More than a year
    38%

Reviews Summary

The reviews for the Swym app are overwhelmingly positive, with users praising the exceptional customer service provided by the Swym team. Customers appreciate the quick and helpful responses they receive when facing issues or needing customization. The app is commended for its ease of use, effectiveness in keeping customers informed about stock levels, and seamless integration with other platforms like Klaviyo. Users also highlight the detailed reporting and analytics available, which aid in making informed decisions about inventory and product releases. However, some users have mentioned limitations in customization options and occasional issues with notifications being sent out incorrectly.

Highlights

Exceptional Customer Service and Support
Ease of Use and Integration
Effective Stock Management
Limitations in Customization
Reporting and Analytics

Rating Breakdown

  • 5
    89% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.

Store

Gnomo®

Using app

Over 3 years

Total reviews

16

Average rating

4.2

5 / 5 Share

Dec. 2, 2024

The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great app, solid customer service.

Using app

Almost 6 years

Total reviews

5

Average rating

4.2

4 / 5 Share

Nov. 9, 2024

Good app, customisation is limited but the support team is great on helping making adjustments if needed.

Store

Maeve

Using app

14 days

Total reviews

2

Average rating

4.5

All reviews

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