The Malwa Story review for WA Chat & Abandoned Cart
Nov. 6, 2025
The app has no support system in place, it's just emails giving you useless updates. We unfortunately subscribed to the annual plan and it's been a very bad experience using WATI. I hope we get our money back or someone could atleast come on a call and help us set things us. Anyway, can't recommend an app with such poor support
Developer Reply
Hi there, We're so sorry to hear you didn't have a great experience with Wati. This is not what we want our users to go through. If you can provide more details about your experience, I would be happy to look into it and help you out. Here's my personal email: [email protected]. Looking forward to hearing from you. - Parth from Wati
Developer
Shopify App Store