Wati: WA Chat & Abandoned Cart
Improve Sales via WA Cart Recovery Messages with Wati
Rating
3.9
feedback
126
chart
#511
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
6%
-
Less than a month
8%
-
Less than a year
33%
-
More than a year
9%
Reviews Summary
The reviews for the WATI Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to streamline data management, customer segmentation, and order confirmations. Many users have seen an increase in conversions and revenue from abandoned carts, making it a valuable tool for their businesses. The app is also praised for its ease of use, effectiveness in managing leads, and integration with WhatsApp for marketing purposes. However, on the negative side, several users have complained about the lack of customer support, difficulty in setting up the app, and issues with accessing certain features. Some users have faced challenges with deregistering their business and have expressed frustration with the app's functionality and support system.
Highlights
Review RSS Feed
All reviews
April 7, 2026
Never recommend with them, worst support, Almost taking charges around lack still hidden charges. Trial Period for just 7 days, rather to use Kwik at least have better support, faster resolution.
March 22, 2026
Some features of the app works but help is non existent they dont respond and when they do it is to ask for generic pics at 2am in the morning when no one is up and then it goes on. Ive been waiting days with no help. Extremley poor service and support. If i could give 0 stars i would
Feb. 24, 2026
On the backend, data management is finally simple. Customer segmentation, which used to feel overwhelming, is now clear and easy to handle. WATI also streamlined our order confirmations, so we’re no longer chasing manual follow-ups. Most importantly, it helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.
Feb. 10, 2026
WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.
Feb. 9, 2026
WATI did the heavy lifting for our abandoned carts, and the conversion rates actually moved. Order confirmations aren't a manual grind anymore; they just run. It also finally brought some sanity to our database. Segmenting is simple now, not a mess.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more