Wati: AI Chat & Abandoned Cart

Wati has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. The best feature is that it integrates with Facebook ads to send WhatsApp messages.

On the backend, data management is finally simple. Customer segmentation, which used to feel overwhelming, is now clear and easy to handle. WATI also streamlined our order confirmations, so we’re no longer chasing manual follow-ups. Most importantly, it helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.

WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.

WATI did the heavy lifting for our abandoned carts, and the conversion rates actually moved. Order confirmations aren't a manual grind anymore; they just run. It also finally brought some sanity to our database. Segmenting is simple now, not a mess.

we are using this app and it is very easy to manage my order flow, in terms of order confirmation, abandoned carts, order shipping, order delivered. it is very helpful for business.

we are using this app for our b2b business, it helped us to manage leads and it is effective in terms of managing database and tagging leads is even helpful. its a 360 degree whatsapp marketing tool.

I started using this app and set up was very easy, also app seems very good and how it has already started reaching out to my abandoned checkouts and order confirmations, its a must have!!

Of all the tools available on Shopify to follow up with potential customers who have abandoned their carts, my favorite by far is WATI. It offers a fast and seamless integration with WhatsApp, and the app is both highly efficient and very easy to use. You don’t need advanced or highly technical knowledge, and after trying many alternatives, I would definitely choose WATI without hesitation.

we have been using this app from a long time, it has helped us to recover our abandoned carts, increased our overall conversion rate. its a must to have if you are doing whatsapp marketing. its 10/10 for sure

Good product and service

this tool has really increased my conversions, it handles automated responses, order updated as well as direct sales campaign, this tool has increased my conversion rate as well. it is one of the best tool i've been using, i recommend this to other shopify store owners

I am using this app for my business, its very helpful it send order confirmation, dispatch, delivered as well as abandoned cart messages to my customers, dashboard is super easy to access and whatsapp remarketing is highly effective here

wati as a shopify app is very helpful its abandoned cart and whatsapp chat featuers are exceptionally good it really helped to increase my sales, i recommend it to other users as well

Hi, i've been using this app from a long time on my store it is very useful interms of cart recovery, sending ordering confirmation and everything else

Excellent experience with WATI! The integration with our Shopify store is seamless, and the WhatsApp Chat & Abandoned Cart features have helped us increase customer engagement and recover more sales. The dashboard is easy to use, automation works perfectly, and customer support is responsive. Highly recommended for any business looking to grow through WhatsApp marketing.

I’ve had a great experience using Wati. The platform is smooth, easy to use, and very reliable. Customer support is quick and helpful whenever I need anything. Overall, it has made my communication workflow much easier. Highly recommended!

We’ve been using Wati with Shopify for our brand Koi Water Hyderabad, and it’s been a complete game-changer for our customer communication and sales process. We use Wati’s WhatsApp API to handle order updates, automate responses, and run sales campaigns directly from WhatsApp. The integration with Shopify makes it super easy to track and message customers right after checkout, and the automation saves us hours every day. The broadcast and chatbot features are excellent — we use them to promote new koi food offers, send reminders, and answer product queries instantly. The dashboard is clean, and the support team is very responsive and helpful whenever we need assistance. Highly recommended for any eCommerce brand that wants to improve customer engagement and boost conversions through WhatsApp. Wati has become a core part of our customer service and marketing at Koi Water Hyderabad!

App excelente, integra facilmente no Shopify e ajuda na automação de mensagens transacionais e disparos em massa. Super recomendo!