WA Chat & Abandoned Cart
Improve Sales via WA Cart Recovery Messages with Wati
Rating
4.0
feedback
123
chart
#336
All reviews
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Dec. 23, 2025
I like using Wati because it helps in keeping communication with our customers professional and reliable. The user-friendly interface is so effective that even interns can handle it well. Wati reduces repetitive manual messaging by providing automated reply templates, which is very helpful in managing leads and tracking WhatsApp inquiries we receive from our website and social media pages. It's also great that I can integrate our Instagram and Messenger, so we receive social media messages directly in Wati. The transition from Gupshup to Wati was smooth, as Wati is user-friendly and affordable. The initial setup was perfect with no issues.
Thank you for taking the time to share your experience with Wati. We truly appreciate your support and honest feedback, as it motivates us to keep improving and help merchants communicate better with their customers. We’re glad to hear that Wati has been easy to use, efficient for managing leads, and helpful in streamlining your customer communication across channels. If you ever have any questions or need assistance, please feel free to reach out to our support team. We’re always happy to help. - Team Wati
Nov. 26, 2024
Very Good app for whatsapp automation it has lot of new features to engage the customers especially keyword acction we use that feature most and very good customer support
Sept. 18, 2024
It has worked well for me so far. I got it mainly to target abandoned carts and have a chatbot. However, there are certain bugs in the google sheet API which sometimes reduces efficiency in sending mass communications.