WhatsApp Chat & Abandoned Cart
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many reviewers mentioned specific team members like Alex, Ahmed, and Charles who were extremely helpful in resolving issues quickly and efficiently. Users appreciated the prompt responses, professionalism, and dedication of the support staff. The app itself was described as user-friendly, efficient, and effective in improving business operations. However, there was one negative review highlighting concerns about unexpected charges and lack of clarity on pricing plans.
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Accompagnement super, je recommande !
11 Rs Peer message and not even 1 conversion and its all fully scam, and they automatically activate plans without any intimation and later say some stupid reasons, the plans are not going to be same as u see in the page, they will loot your business bro please stay away from this scam
We’re sorry you were dissatisfied, but several statements in this review do not match the documented account history. Wava’s pricing is clearly published on both our Shopify listing and pricing page, including the fact that automated-message rates vary by country. Wava cannot approve Shopify billing on a merchant’s behalf: Shopify recorded authorization on this store, and the relevant automations were enabled. The claim of zero conversions also does not match our records, although we will not disclose a merchant’s private performance data publicly. Our team continued trying to investigate the concern while receiving repeated profanity, insults, and accusations. We will not reproduce that language here. We take every billing question seriously, and our team is proud to help many merchants use Wava successfully. We are grateful for the respectful relationships we have built with them, and we believe that same basic respect should apply to every support conversation.
Thank you, Alex, for resolving the issue so quickly and efficiently. I really appreciate your prompt support and professionalism. Great customer service!
تطبيق فوق الممتاز والخدمة والدعم اكثر من رائع انصح به الجميع يوفر عليك توظيف عدد للرد على العملاء
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