Webrex: AI SEO, Schema JSON‑LD

I've had a great experience with Webrex and the support provided by Gaurav. What makes this app stand out is not just its features but also the personal assistance and technical guidance you receive. Gaurav personally helped me with setting up the app and configuring the schema markup for my store. Whenever I faced technical issues, he was quick to respond, friendly, and always willing to help. He also helped me identify and resolve errors in Google Search Console (GSC), making the entire process much easier. What I appreciated most was the additional support beyond the app itself. He provided me with a free Google Search Console audit, explained the technical issues in detail, and guided me on how to improve my store's SEO and structured data. He also offered me a special discount, understanding that my business was still in its early stages. It's rare to find this level of personal attention and customer support. I genuinely appreciate the effort Gaurav put into helping my business. I would recommend Webrex to Shopify merchants looking to improve their structured data, Google Rich Results, and overall SEO.

Nice App with comprehsive functions. Quick and friendly Support. A big thanks to Gaurav to help me solve technical issue.

Great Service. Thanks for extending free trial!

Asked for a custom setting, and they were great! Great customer service!

I’m not normally one to leave negative reviews, but I was genuinely appalled by how unprofessional this support interaction was. Support representative name ending in “rav”. I was already on a free trial of the roughly US$10/month paid plan and contacted Webrex because Google Merchant Center was still showing schema-related issues even after I had completed the relevant setup in the app. I wanted a simple technical answer: what exact schema was causing the issue, where was it coming from, and why was Merchant Center still failing? Instead, I had to repeatedly push for basic information. When I asked where the supposedly outdated schema actually was, I was told: “You have to check manually on each product, collection pages.” When I asked what exactly I was supposed to check: “The Schemas that are injected by you manually.” They still had not actually identified the offending schema. The conversation then became increasingly focused on selling me a much more expensive plan: “Trust me, currently you are in the Free Plan, Right ?” despite me already being on the paid plan’s free trial. Then: “So give a Chance to our Plus” “Free for 13 Days, pay only if you like after Trial” “I am not telling you to buy, just give it a try for 13 Days ??” I even explicitly said: “I am not asking for a general explanation or an upgrade recommendation. I need the specific technical source of the error first.” Even after that, the support conversation continued to revolve around moving me from around US$10/month to the US$99.99/month Plus plan instead of properly diagnosing the issue I had contacted them about. The pricing for multilingual schema is also incredibly poor value. If you need schema across multiple languages, Webrex pushes you toward the US$99.99/month tier. I moved to another Shopify SEO app that gives me multilingual schema across my translated storefronts, image optimisation and a large range of additional SEO tools for a tiny fraction of that price. The whole interaction felt careless, evasive, greedy and sales-driven rather than professional technical support. A customer should not have to fight for a straight answer while being repeatedly pushed toward a subscription costing roughly ten times more. Buyer beware if you run a multilingual store. This was enough for me to lose confidence in Webrex completely, and I have decided to move away from the app.