Italian Brico review for Weglot ‑ Translate Your Store

1 / 5

July 17, 2023

Attenzione, la traduzione su alcuni temi non è delle migliori, crea casino con css. Inoltre non traduce il checkout.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Weglot Support Here. Thank you for taking the time to write a review of Shopify. It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product. About the CSS, Weglot tries to only replace the text into your translated version so our product shouldn't break any CSS on your translated version. Note that sometimes adjustments can be required depending on the way the theme has been developed and the way Weglot works. We are not able to find any conversation with our Support team about the specific behavior you're experiencing. In this case, be sure that our Support team is always glad to provide help to make the experience with our product as good as possible. We'll be really glad to try fixing the behavior you're experiencing. To do so, could you let us know when could we investigate further on your website? About the checkout, for your information, checkout pages won't be detected by Weglot as they belong to another domain. These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme. That's why the language switcher isn't visible on the checkout pages. Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage. Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language. That being said, the checkout should appear translated on the translated version and we'll be glad to also investigate further if you could let us a chance to improve your experience. Please contact our team at [email protected], and ask for Chris, our Head of Support, so we can discuss your concerns in more detail. Best, The Weglot Team

Weglot ‑ Translate Your Store for Shopify
Weglot ‑ Translate Your Store
4.6 star
1,567 reviews

Translate your store into multiple languages.

Developer
Shopify App Store