Weglot: AI Translation & SEO
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Very happy with Weglot, especially with the support I got from Valentin en Baptiste. Always to the point and quick to respond so I can focus on my own business. Really helpful support!
High recommend Weglot. We have been using Weglot for a number of months after trying a few out. The app is easy to use, has great translations which can easily be manually updated, you can pick what you would like translated and the SEO works well. Moreover, we have contacted the support team many times to resolve issue that have arisen as we have improved our website, and each time, the support is exceptional.
Wir haben auch deutlich günstigere Lösungen getestet. Diese konnten jedoch nur 30 bis 70 % unserer Texte übersetzen und stießen schnell an technische Grenzen. Weglot erfüllt dagegen alle Anforderungen und bietet schnellen, hilfreichen Support. Die beste Lösung hat ihren Preis – funktioniert dafür aber zuverlässig.
Really happy with weglot. It's the easiest way we found to translate our website in one-click. Also really happy with Support team —they answer really quick.
We have been using Weglot for our multilingual Shopify store for quite some time now, and the app has been an excellent investment for our international SEO strategy. What really stands out is the support team. We recently outgrew our current plan due to the expansion of our website with many new technical pages, blogs and multilingual content. Instead of simply pointing us to a much more expensive standard plan, the Weglot team took the time to understand our situation and came back with a custom Pro+ plan that perfectly fits our current needs. Fanny was extremely helpful, responsive and proactive throughout the entire process. The upgrade was completed within minutes, everything was clearly explained, and she even offered advice on optimizing our translated word count. If you are looking for a translation solution with SEO-friendly URLs, excellent Shopify integration and outstanding customer support, I can highly recommend Weglot.
Real salvation, we were looking for a way to solve the language translation problem, and their help, as well as individual adjustments, really helped our website. Highly recommended.
Impossible to give more than one star. I spent over an hour trying to set up this app. Even after following all the instructions, the warning messages kept appearing despite everything being correctly enabled in Shopify. The interface is confusing, the setup process is not intuitive, and the app feels full of bugs. It's impossible to tell whether the issue comes from the app or the configuration. To make things worse, there isn't even a live chat. If you need help, you're told to send an email and wait. Very disappointing first experience. I've uninstalled the app and will be looking for another solution. Goodbye.
I had the pleasure of being assisted by Manouchka, who was incredibly responsive, patient, and knowledgeable throughout the setup of Weglot on my Shopify store. She took the time to resolve every issue I encountered, including translating dynamic content, images, and reviews, configuring subdirectory URLs, and ensuring seamless navigation between languages. Even when my requests were very specific, she always found a solution and handled every adjustment with the utmost professionalism. Beyond the quality of the app itself, it’s this level of customer support that truly makes the difference. I felt supported from start to finish, with fast, clear, and consistently friendly responses. A huge thank you to Manouchka for her patience, efficiency, and kindness. I highly recommend Weglot without any hesitation!
By far the best support team, always available and ready to help. Beyond its features, it’s the best app for taking the headache out of managing multiple languages. It’s been a pleasure working with Weglot for years.
I have been using this app for almost 5 years. Would I use it again for a new brand? Probably not. There are too many complex issues when it comes to Shopify Markets and backend translations. And when you need customer support the most, you often have to wait 5 to 6 hours just to get a response by email. Guys, even in 2026, for such a big company, they still don’t offer proper chat support. Then, after a few rounds of emailing, the person helping you is suddenly off, someone else takes over, and you have to explain the whole issue again from the beginning. On top of that, it’s not the cheapest option. I am still using it because I don’t want to translate the whole website again. Also, their automatic translations are pretty useless because they don’t properly respect informal or formal language. To enable that, you need to be on the Advanced plan, which I think costs around €300 The only thing I do like is that the app can detect and translate almost everything. Well, almost. You still need Shopify’s Translate & Adapt for backend translations such as checkout and email notifications. Honestly, I would not recommend installing it. Save yourself the headache and stress. You are probably better off using Shopify Translate & Adapt.
Very proactive customer service :)
Uninstall doesn't clean up, caused massive hidden revenue loss months later. Plus billing kept running after removal. We installed Weglot to test internationalization on our Shopify store, decided it wasn't right for us, and uninstalled within days. Two serious problems followed: 1. They kept charging us for 3 months after we uninstalled. The app was removed from our Shopify store, but the charges continued through Shopify Billing for three full months. We had to chase them down through support to stop it and request refunds. Watch your billing statements carefully uninstalling the app from Shopify does NOT automatically cancel your Weglot subscription. 2. Hidden URL residue caused months of bot traffic and a major revenue hit. When Weglot is active, it creates locale subpaths on your domain (/it/, /de/, /fr/, /ru/, etc.) for translated content. When you uninstall, those URLs stay indexed in Google and continue to be hit by bot crawlers, AI search results, and old links — indefinitely. There's no in-app cleanup, no warning that this will happen, no instructions on how to remove the URLs from search engines. In our case, these zombie URLs (we don't even sell in those markets) became a magnet for bot/scraper traffic. The volume was high enough that our edge layer's bot-mitigation kicked into overdrive and started returning 403 errors on cart.js for real shoppers whose network profile happened to resemble the bot signatures. Add-to-Cart silently broke for thousands of US customers across multiple devices and browsers. They saw the Add-to-Cart button, clicked it, nothing happened. They bounced. We only caught it through Noibu (an error-monitoring app), which flagged 4,165 affected sessions in a single week with zero progressing to checkout. Estimated annual revenue impact: $104k. When we finally traced it back, the fix took manual work on our side: ~24 Shopify URL redirects, robots.txt customization, and Google Search Console URL removals — none of which Weglot helps with at uninstall. For other merchants considering Weglot: - Before you install, ask in writing how to fully remove URL artifacts at uninstall - Confirm in writing how to cancel billing (assume uninstall ≠ cancellation) - Track your conversion + bot traffic for weeks AFTER uninstall, not just during use - The damage from URL residue can dwarf any short-term value of trying the app. We lost months of clarity on why our conversion was degrading before tracing it back here. Weglot's "easy install, easy uninstall" framing is misleading. Uninstall is not clean
Hi, Thank you for taking the time to share your experience. We’re sorry to hear that uninstalling Weglot did not meet your expectations. We understand your concerns regarding both the subscription management and the cleanup process after removing the app. While uninstalling Weglot from a Shopify store does not automatically cancel the associated subscription, we recognize that this may not have been as clear as it should have been and appreciate your feedback on the matter. Regarding the translated URLs, once pages have been crawled and indexed by search engines, their removal typically requires actions outside of Weglot itself. We understand that this process can be time-consuming and appreciate you bringing your experience to our attention. Feedback like yours helps us improve both our documentation and the guidance we provide to merchants. In the meantime, I’ve reached out to you privately because I’d genuinely like to make things right. As a gesture of goodwill, I’ve offered to fully refund your subscription payments and would be happy to personally handle that for you if you’re open to it. Our team is always open to discussion, and if you would like to continue the conversation, please don’t hesitate to reach out to us at [email protected]. We’d be more than happy to assist. Thank you again for your detailed feedback. It helps us continue improving both our product and the guidance we provide to merchants throughout their journey with Weglot. — Weglot Support Team
Je suis très satisfaite de l'application. Le service est très réactif, c'est très appréciable. Merci beaucoup
Super app, le support est au top merci !
The app works well and we had good assitance from their team whenever we had questions!
Too expensive compared to other similar apps. Their pricing model is thought to grow exponentially. It is unsustainable if you have multiple countries and an active blog to be translated.
Hi, Thank you for taking the time to share your feedback. We completely understand your concern regarding pricing sustainability for very large multilingual projects, especially when managing a large catalog alongside an active blog and multiple target languages. In your case, our team spent quite a bit of time reviewing your setup, estimating the projected translated volume, and exploring different approaches with you — including optimization strategies and discounted options. As discussed during our exchanges, the main challenge was the exceptionally high volume of content involved rather than a technical limitation with the product itself. We genuinely appreciate your feedback on this topic, as scalability and long-term cost predictability are important considerations for projects of your size. Our team remains available if you'd ever like to revisit the project with a more tailored long-term approach. The Weglot Team
Great customer service. Corentin had been very responsive in dealing with our payment issues.
Weglot has been an excellent solution for managing translations across our Shopify Markets setup. The platform itself is powerful and intuitive but what really stands out is the support. Manon and Antoine have been absolutely legendary. Their responsiveness, technical knowledge and willingness to go above and beyond to troubleshoot complex issues made a huge difference for us. They didn’t just provide answer, they genuinely helped us move forward. Highly recommend Weglot, especially if you value strong, reliable support behind the product!
this app is so ass it doesn't even let me login wow y'all really dont wanna have my money
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