Weglot ‑ Translate Your Store for Shopify

Weglot ‑ Translate Your Store

Translate your store into multiple languages.

Rating

4.6

feedback

1,482

Reviews

chart

#10,538

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    49%
  • More than a year
    32%

Reviews Summary

The reviews for the Shopify App are generally positive, with customers praising the excellent customer service and responsive support team. Many customers mentioned specific support representatives who went above and beyond to help them with their issues. The app itself is described as easy to use and effective in translating websites into multiple languages. However, there are also negative reviews that mention issues such as website downtime, problems with translations, and high pricing. Some customers expressed frustration with the app's limitations, such as the inability to move the language switcher or translate the checkout page.

Highlights

excellent customer service
responsive support team
easy to use
translation issues
high pricing

Rating Breakdown

  • 5
    87% (1,294 ratings)
  • 4
    5% (74 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (83 ratings)

All reviews

5 / 5 Share

Feb. 28, 2024

Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Die Übersetzungen sind überdurchschnittlich besser als Google Translate, man muss halt hier und da korrigieren, aber das Backend ist perfekt geeignet. Service ist auch sehr gut, leider nur Email, aber das geht recht flott.

Store

VLUV

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 11, 2024

We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Dear Joy Planet Finland, We appreciate you sharing your feedback about Weglot, and we apologize for any inconvenience you've experienced. We understand the importance of a reliable translation service, especially when operating a global webshop for high-quality electronics. We take user feedback seriously and are committed to addressing any issues our users encounter. We would like to investigate the problems you've mentioned regarding instability, bugs, and translation visibility in your webshop. Could you please provide more specific details or contact our customer support team at [email protected]? This will help us identify and resolve the issues you've faced. Your satisfaction is our priority, and we would like to work towards providing a better experience for you. Thank you for bringing these concerns to our attention, and we look forward to the opportunity to improve your experience with Weglot. Best regards, The Weglot Team

5 / 5 Share

Feb. 9, 2024

Best customer service I've ever experienced in any piece of software. Absolutely amazing.

Using app

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Total reviews

5

Average rating

3.6

All reviews

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