Weglot: AI & Human Translate
Translate your store with custom AI & SEO-ready translation
Rating
4.5
feedback
815
chart
#5,091
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
5%
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Less than a month
32%
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Less than a year
41%
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More than a year
21%
Reviews Summary
The reviews for the Weglot Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, quick and helpful responses from the support team, and ease of use in setting up translations. Users appreciate the app's effectiveness in translating websites and the convenience of managing translations. However, negative feedback revolves around issues with billing, hidden URL residue causing revenue loss, high pricing compared to similar apps, and technical challenges like changing DNS settings and inflated word counts leading to higher costs. Some users also mentioned difficulties in translating specific elements like mega menus and images.
Highlights
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All reviews
May 21, 2026
Uninstall doesn't clean up, caused massive hidden revenue loss months later. Plus billing kept running after removal. We installed Weglot to test internationalization on our Shopify store, decided it wasn't right for us, and uninstalled within days. Two serious problems followed: 1. They kept charging us for 3 months after we uninstalled. The app was removed from our Shopify store, but the charges continued through Shopify Billing for three full months. We had to chase them down through support to stop it and request refunds. Watch your billing statements carefully uninstalling the app from Shopify does NOT automatically cancel your Weglot subscription. 2. Hidden URL residue caused months of bot traffic and a major revenue hit. When Weglot is active, it creates locale subpaths on your domain (/it/, /de/, /fr/, /ru/, etc.) for translated content. When you uninstall, those URLs stay indexed in Google and continue to be hit by bot crawlers, AI search results, and old links — indefinitely. There's no in-app cleanup, no warning that this will happen, no instructions on how to remove the URLs from search engines. In our case, these zombie URLs (we don't even sell in those markets) became a magnet for bot/scraper traffic. The volume was high enough that our edge layer's bot-mitigation kicked into overdrive and started returning 403 errors on cart.js for real shoppers whose network profile happened to resemble the bot signatures. Add-to-Cart silently broke for thousands of US customers across multiple devices and browsers. They saw the Add-to-Cart button, clicked it, nothing happened. They bounced. We only caught it through Noibu (an error-monitoring app), which flagged 4,165 affected sessions in a single week with zero progressing to checkout. Estimated annual revenue impact: $104k. When we finally traced it back, the fix took manual work on our side: ~24 Shopify URL redirects, robots.txt customization, and Google Search Console URL removals — none of which Weglot helps with at uninstall. For other merchants considering Weglot: - Before you install, ask in writing how to fully remove URL artifacts at uninstall - Confirm in writing how to cancel billing (assume uninstall ≠ cancellation) - Track your conversion + bot traffic for weeks AFTER uninstall, not just during use - The damage from URL residue can dwarf any short-term value of trying the app. We lost months of clarity on why our conversion was degrading before tracing it back here. Weglot's "easy install, easy uninstall" framing is misleading. Uninstall is not clean
May 6, 2026
Je suis très satisfaite de l'application. Le service est très réactif, c'est très appréciable. Merci beaucoup
April 16, 2026
Too expensive compared to other similar apps. Their pricing model is thought to grow exponentially. It is unsustainable if you have multiple countries and an active blog to be translated.
Hi, Thank you for taking the time to share your feedback. We completely understand your concern regarding pricing sustainability for very large multilingual projects, especially when managing a large catalog alongside an active blog and multiple target languages. In your case, our team spent quite a bit of time reviewing your setup, estimating the projected translated volume, and exploring different approaches with you — including optimization strategies and discounted options. As discussed during our exchanges, the main challenge was the exceptionally high volume of content involved rather than a technical limitation with the product itself. We genuinely appreciate your feedback on this topic, as scalability and long-term cost predictability are important considerations for projects of your size. Our team remains available if you'd ever like to revisit the project with a more tailored long-term approach. The Weglot Team
April 7, 2026
Great customer service. Corentin had been very responsive in dealing with our payment issues.
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