Weglot: AI Translation & SEO
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include excellent customer support, fast and responsive assistance, and effective translation capabilities. Users appreciated the helpfulness of the support team, especially in resolving technical issues and providing guidance. The app was praised for its ease of use, integration with various platforms, and the quality of translations. On the other hand, negative comments focused on issues such as complex setup processes, high pricing, lack of live chat support, and occasional technical difficulties like DNS changes causing website problems. Some users also mentioned challenges with translations and word count estimations.
Real salvation, we were looking for a way to solve the language translation problem, and their help, as well as individual adjustments, really helped our website. Highly recommended.
Impossible to give more than one star. I spent over an hour trying to set up this app. Even after following all the instructions, the warning messages kept appearing despite everything being correctly enabled in Shopify. The interface is confusing, the setup process is not intuitive, and the app feels full of bugs. It's impossible to tell whether the issue comes from the app or the configuration. To make things worse, there isn't even a live chat. If you need help, you're told to send an email and wait. Very disappointing first experience. I've uninstalled the app and will be looking for another solution. Goodbye.
I had the pleasure of being assisted by Manouchka, who was incredibly responsive, patient, and knowledgeable throughout the setup of Weglot on my Shopify store. She took the time to resolve every issue I encountered, including translating dynamic content, images, and reviews, configuring subdirectory URLs, and ensuring seamless navigation between languages. Even when my requests were very specific, she always found a solution and handled every adjustment with the utmost professionalism. Beyond the quality of the app itself, it’s this level of customer support that truly makes the difference. I felt supported from start to finish, with fast, clear, and consistently friendly responses. A huge thank you to Manouchka for her patience, efficiency, and kindness. I highly recommend Weglot without any hesitation!
By far the best support team, always available and ready to help. Beyond its features, it’s the best app for taking the headache out of managing multiple languages. It’s been a pleasure working with Weglot for years.
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