All reviews

Rating Breakdown

  • 5
    87% (1,366 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

Nov. 20, 2024

I almost put 4 stars because of the price. But my website in english is ranking after translating in DE and FR and is very worth it for me. Plus the customer service is very very good.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Support helped me very good when we launched our new website / new version. We went live and they deleted all old content. So we could easily add all new translations. This way we could even downgrade our yearly plan. And cleaned the amount of translated words in weglot. Manon, was excellent in her communications. And very quick responses.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 8, 2024

Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Good app especially the team support responsive and very helpful always here to resolve any issues.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Works and offers great support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Very good app! And support is very efficient! I recommend it

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue. De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie. Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Everything excellent!! Thank you very much for your support

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify. Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu. Merci beaucoup l'équipe Weglot pour votre travail sérieux

Store

Plouf!

Using app

Almost 2 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Oct. 15, 2024

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Very good app and great support!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

Store

LUCID

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

Using app

26 days

Total reviews

1

Average rating

5.0