All reviews

Rating Breakdown

  • 5
    87% (1,366 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2024

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Very good app and great support!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

Store

LUCID

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

The app is really good, customer service aswell.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

great app and great customer service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

super helpful support, app really well!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch. What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues. Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

App works perfect and the support is great

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 6, 2024

WEBSITE DELETED!! DONT USE THIS! I deleted the Weglot app on my 8-figure store and my ENTIRE WEBSITE was deleted. I lost over $100K+ because of this APP. DON'T USE THIS APP! WEGLOT WILL DELETE YOUR WEBSITE

Using app

4 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi, Weglot Support here. I hope you're doing well. First of all, thank you for taking the time to write a review on Shopify. It seems that Weglot deleted only the project in your Weglot account. This doesn't affect your website, only the translation. Indeed, after three months of complete inactivity with Weglot, i.e. without any API request to Weglot, the project is automatically soft-deleted as you can see in our terms by following the link below https://www.weglot.com/terms I've restored the project, and all your translations are findable in your project. I've also sent you, in an email, a backup of all the translations present in your project. Don't hesitate to contact us at [email protected] if you need any further information or help regarding Weglot. Have a wonderful day, Cheers,

5 / 5 Share

Sept. 4, 2024

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The application is powerful, and the customer service is really excellent and responsive. It's possible to automatically and manually adjust the translation, which is really handy for providing a good customer experience.

Store

Wezario

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

good, best app translate

Store

My Store

Using app

17 days

3 / 5 Share

Aug. 27, 2024

Poor switcher customize options and not great support.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 8, 2024

Weglot est un outil simple et facile à mettre en place ! En cas de contact ils répondent très rapidement, ils sont efficaces et à l'écoute. Je recommande mille fois !

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Excellent service ! Rapide et efficace.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

I recently had an excellent experience with Weglot, particularly with Guillaume from their support team. As the Sr. Manager of Digital Marketing at Tupperware, I was tasked with transitioning our translation projects to a new admin, and Guillaume's support made the process seamless. He provided clear guidance on subscription transfers and quickly processed refunds, ensuring everything went smoothly. His responsiveness and expertise were invaluable, making it clear that Weglot is not only about great technology but also exceptional customer service. I highly recommend Weglot to anyone looking for a reliable Shopify translation app!

Using app

Over 3 years

Total reviews

3

Average rating

4.7