Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,567
chart
#2,471
All reviews
Rating Breakdown
Review RSS Feed
Nov. 20, 2024
I almost put 4 stars because of the price. But my website in english is ranking after translating in DE and FR and is very worth it for me. Plus the customer service is very very good.
Nov. 18, 2024
destroyed my website
Hi, Weglot Support here, I hope you are having a great day. Thanks a lot for taking the time to write a review. It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product. We're not able to find the website associated with your Shopify store name. Could you please contact us at [email protected] asking for Chris so we can help you further? Keep us posted, Cheers
Nov. 15, 2024
Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.
Nov. 15, 2024
Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.
Nov. 15, 2024
Support helped me very good when we launched our new website / new version. We went live and they deleted all old content. So we could easily add all new translations. This way we could even downgrade our yearly plan. And cleaned the amount of translated words in weglot. Manon, was excellent in her communications. And very quick responses.
Nov. 14, 2024
App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.
Nov. 8, 2024
Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.
Nov. 6, 2024
Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!
Nov. 4, 2024
hard to set up - bad ui! support dont answer to messages
Hi, Weglot Support here, I hope you are having a great day. Thanks a lot for taking the time to write a review. It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product. We provide support by email to handle the demands as best we can and with the most information. I can notice that we've answered you in less than an hour, and we always doing our best to try to shorten this time. Could you let me know the challenges you're still experiencing so I can help you further work with Weglot? Please contact us at [email protected] asking for Chris so we could help you further Keep us posted, Cheers
Oct. 31, 2024
Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.
Oct. 31, 2024
Good app especially the team support responsive and very helpful always here to resolve any issues.
Oct. 29, 2024
Oct. 24, 2024
The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.
Oct. 30, 2024
Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue. De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie. Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !
Nov. 4, 2024
Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify. Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu. Merci beaucoup l'équipe Weglot pour votre travail sérieux
Oct. 16, 2024
Tooo expensive!!!
Hi, Weglot Support here. I hope you're doing well. First of all, thank you for taking the time to write a review on Shopify. I perfectly understand that our product seems to fit your translation needs, and it seems that the main issue for you is the Pricing. It means that the Weglot Pro plan seems to fit the most your translation needs as you can see in the pricing documentation below Pricing Documentation We've just sent you an email with the detail of the subscription you need to manage according to your website's number of words. It seems that the Weglot Pro plan seems to fit the most your translation needs. This plan allows you to get pretty cool features such as: Pageviews statistics => Explore the country and the browser language of your visitors. Translate URLs => Translate the slug URLs for a better UX and SEO (to finally reach more potential visitors on your website) Could you answer to the email we sent to you or contact [email protected] so we can discuss further about your translation needs? Have a wonderful day, Regards,