wetracked.io Connect
Connect your store to the wetracked.io ad tracking platform
Rating
4.9
feedback
75
chart
#15
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
19%
-
Less than a month
33%
-
Less than a year
11%
-
More than a year
0%
Reviews Summary
The reviews for the WeTracked.io Shopify App are overwhelmingly positive, with users praising the accurate tracking, easy setup process, and exceptional customer support. Many users highlight the reliability of the app in tracking sales data across various platforms like Shopify, Meta, Klaviyo, and Google Ads. The fast and efficient customer service, available 24/7, is a standout feature, with users appreciating the quick responses and helpful assistance provided by the support team. Additionally, users mention that the app has helped them optimize their ad performance, improve tracking accuracy, and ultimately increase their return on ad spend (ROAS). However, there are a few negative reviews mentioning issues with the dashboard visibility and lack of clear communication about the app's functionalities.
Highlights
All reviews
Feb. 7, 2026
WeTracked has really improved my orders, especially for COD. The tracking is accurate and helps me clearly see what’s converting. Many times I’ve needed support, and every time the team has been very fast to respond and helpful until the issue was fully resolved. The reliability of both the platform and the support makes a big difference for my business.
Jan. 23, 2026
honestly wetracked is the only platform i’ve used that actually tracks sales correctly, even when everything else is broken or makes no sense. i’m running a whole separate third platform and a different payment processor, and i still have no idea how they’re pulling the data but it just works. conversions show up clean, numbers line up, and i’m not sitting there guessing where my sales came from the biggest thing for me though is support. hans is always on it. doesn’t matter if it’s 3am or 11:52pm, he responds fast and actually fixes things instead of giving generic replies. i’ve had pixels fired up and working literally within seconds of messaging the team every other tracking platform i’ve tried either lags, misses data, or needs constant babysitting. wetracked just does its job quietly in the background. if you care about real tracking and fast support that actually knows what they’re doing, this is it
Jan. 22, 2026
WeTracked.io has been a real game changer for Shopify. It completely solved our tracking issues and significantly increased our ROAS. The Shopify integration works flawlessly, setup is straightforward, and the results are clearly measurable. A stable, reliable, and truly performance-driven app — highly recommended for anyone serious about paid advertising.
Jan. 19, 2026
so there is no Dash board to view all the metics in one place, they got me in as they said it was better and cheaper then Triple whale, but really all it is, is some code on the back end you can not track or even see the results you still need to use the meta and good dash boards. Crazy how this wasnt told any where
Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry if our messaging gave you the wrong impression, that was never our intention. You’re absolutely right in one sense: wetracked.io is not designed to replace external analytics dashboards like Triple Whale, and we should have been clearer about that upfront. If at any point it sounded like we were positioning ourselves as a cheaper or better dashboard alternative, then that’s on us, and we apologize for the confusion. Where our product truly comes into play is inside your ad platforms, not outside of them. Our core value is not a standalone reporting interface, but rather: -Sending enriched, more complete event data directly to Meta or other ad platforms -Improving how your pixel and ad algorithms understand conversions. -Allowing you to analyze performance where scaling decisions are actually made, inside your ad platforms Ads Manager. We do have a lightweight dashboard, but it’s meant to be complementary only, primarily for UTM-based and last-click attribution checks. It’s not intended to be a full analytics suite like Triple Whale, and it shouldn’t be evaluated as one. In short: -We don’t aim to replace Meta or other ad platforms dashboards -We aim to make the data inside those dashboards more accurate and actionable That said, your feedback is very fair, and it highlights an area where we need to communicate more clearly so expectations are set correctly from day one. We truly appreciate you calling this out. If you’d like, we’re more than happy to walk through your setup and show exactly where and how our data impacts performance inside your ad platform, or simply clarify whether our approach is the right fit for your business. Thank you again for the honest feedback. It genuinely helps us improve. Kind regards, The wetracked.io team
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