Al Akber Oud & Perfumes review for wetracked.io Connect

Hi Al Akber Oud & Perfumes, Thank you for sharing your concerns. We completely understand why being asked to enter a payment method upfront can feel uncomfortable. In today’s online world, it’s normal to be cautious, and we truly respect that. We want to reassure you that requiring a card at signup is not about charging you during the trial. It’s purely for account validation purposes, which has become standard practice across most SaaS platforms today. This helps us prevent abuse and fraudulent usage that can negatively impact real users. In some cases, you may see a very small temporary test charge. This is simply part of the card validation process handled by payment providers. It is not a real charge, and if it appears, it is automatically refunded or reversed right away. We do not collect or keep that amount. We also want to clearly address the concern about billing: -We have never charged anyone before their trial ended. -If someone cancels during the trial, we still allow them to use the full trial period. -Service only ends after the trial finishes, if the user chooses not to continue. So while we understand that caution can sometimes lead to strong assumptions, being labeled as scammers is honestly difficult for us to read, especially because we work hard to operate transparently and fairly. The accusation is understandably rooted in concern, but it’s not reflective of how we operate. We would never risk our reputation by charging users unfairly or misleading anyone about our trial terms. That said, we truly appreciate you raising this point. Feedback like this helps us understand where we may need to communicate our process more clearly upfront. If you’d ever like clarification on how the trial or billing works, we’re always happy to explain everything, via our live chat communication system, in detail before you sign up. Kind regards, The wetracked.io team