wetracked.io Connect
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I had a great experience with wetracked. Jeffrey was extremely helpful in setting everything up for me. He was very friendly, patient, and explained everything clearly, which made the whole setup quick and easy. You can really tell that he takes the time to help and make sure everything works properly. Thank you for the excellent support!
I've been using WeTracked for my brand and honestly the tracking has never been this accurate before. Across all the platforms we run ads on, the data consistency and attribution are much more reliable compared to other tools we tested in the past. What I also really appreciate is the support team. They are extremely responsive, whenever you send a message, they reply very quickly and actually try to help instead of giving generic answers. For example, I initially subscribed to the $150/month plan, but a few days later I realized I needed to pause my ads for a month and switch to a full resell strategy with my call center. I contacted their team and they immediately downgraded my plan and refunded $100 without any issue. That level of flexibility and understanding is rare. Overall, great tracking accuracy, reliable data, and a support team that genuinely cares about their users. Highly recommended for anyone serious about scaling e-commerce.
Helpful staff and good tracking, definitely recommended!
Works perfect, ROAS was instantly better and scaling works so much better now. Geat!
We recently started using WeTracked and the experience has been really good. Connecting it to our store was surprisingly easy and took almost no time. What stood out the most to us is the customer support. They respond quickly and genuinely try to help you when you need it. Whenever we had a question, they were there right away to guide us. Overall, a very smooth experience and a tool we’re happy to use.
La asistencia y atención por parte del equipo wetracked.io en el chat on line es una pasada,!!! fenomenal !!! sobretodo Harold que me ha ayudado muchisimo! un 10 en atención!
So far the customer support team has been really helpful with all and any issues, setup processes etc that I could face! I really appreciate this as sometimes doing something wrong could mess up performance.
They will required Payment method first directly on their website. i dont trust these sort of scammer, if they are right they should provide trial without payment method for 14 days. then i believe everyone will start buying if they get difference.
Hi Al Akber Oud & Perfumes, Thank you for sharing your concerns. We completely understand why being asked to enter a payment method upfront can feel uncomfortable. In today’s online world, it’s normal to be cautious, and we truly respect that. We want to reassure you that requiring a card at signup is not about charging you during the trial. It’s purely for account validation purposes, which has become standard practice across most SaaS platforms today. This helps us prevent abuse and fraudulent usage that can negatively impact real users. In some cases, you may see a very small temporary test charge. This is simply part of the card validation process handled by payment providers. It is not a real charge, and if it appears, it is automatically refunded or reversed right away. We do not collect or keep that amount. We also want to clearly address the concern about billing: -We have never charged anyone before their trial ended. -If someone cancels during the trial, we still allow them to use the full trial period. -Service only ends after the trial finishes, if the user chooses not to continue. So while we understand that caution can sometimes lead to strong assumptions, being labeled as scammers is honestly difficult for us to read, especially because we work hard to operate transparently and fairly. The accusation is understandably rooted in concern, but it’s not reflective of how we operate. We would never risk our reputation by charging users unfairly or misleading anyone about our trial terms. That said, we truly appreciate you raising this point. Feedback like this helps us understand where we may need to communicate our process more clearly upfront. If you’d ever like clarification on how the trial or billing works, we’re always happy to explain everything, via our live chat communication system, in detail before you sign up. Kind regards, The wetracked.io team
Works great, and the support is amazing.
What an app, in terms of pricing vs performance, it’s easily the best tracking solution I’ve used so far. On higher volumes I consistently get around 85–90% accuracy, which is huge. Setup is super simple, everything is clearly explained, even for beginners, you’re up and running fast. But what really stands out is the support. I rarely even have issues, but whenever I need help, they reply insanely fast, always clearly, always accurately. I’ve spoken with several different agents and every single one of them was great. That level of consistency is rare. Overall: powerful tracking, very fair pricing, super easy to use, and genuinely top-tier support. 11/10 — highly recommended.
Definitely meaningfully improves purchase attribution and is a must have. Pays for itself easily. Customer service is brilliant, they reply within a minute 24/7 and are always very helpful.
WeTracked has really improved my orders, especially for COD. The tracking is accurate and helps me clearly see what’s converting. Many times I’ve needed support, and every time the team has been very fast to respond and helpful until the issue was fully resolved. The reliability of both the platform and the support makes a big difference for my business.
Super fijne app, en goede snelle klantenservice !
Always happy with their service! Respond quickly to questions + a very userfriendly platform. ;)
WeTracked.io has been a real game changer for Shopify. It completely solved our tracking issues and significantly increased our ROAS. The Shopify integration works flawlessly, setup is straightforward, and the results are clearly measurable. A stable, reliable, and truly performance-driven app — highly recommended for anyone serious about paid advertising.
so there is no Dash board to view all the metics in one place, they got me in as they said it was better and cheaper then Triple whale, but really all it is, is some code on the back end you can not track or even see the results you still need to use the meta and good dash boards. Crazy how this wasnt told any where
Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry if our messaging gave you the wrong impression, that was never our intention. You’re absolutely right in one sense: wetracked.io is not designed to replace external analytics dashboards like Triple Whale, and we should have been clearer about that upfront. If at any point it sounded like we were positioning ourselves as a cheaper or better dashboard alternative, then that’s on us, and we apologize for the confusion. Where our product truly comes into play is inside your ad platforms, not outside of them. Our core value is not a standalone reporting interface, but rather: -Sending enriched, more complete event data directly to Meta or other ad platforms -Improving how your pixel and ad algorithms understand conversions. -Allowing you to analyze performance where scaling decisions are actually made, inside your ad platforms Ads Manager. We do have a lightweight dashboard, but it’s meant to be complementary only, primarily for UTM-based and last-click attribution checks. It’s not intended to be a full analytics suite like Triple Whale, and it shouldn’t be evaluated as one. In short: -We don’t aim to replace Meta or other ad platforms dashboards -We aim to make the data inside those dashboards more accurate and actionable That said, your feedback is very fair, and it highlights an area where we need to communicate more clearly so expectations are set correctly from day one. We truly appreciate you calling this out. If you’d like, we’re more than happy to walk through your setup and show exactly where and how our data impacts performance inside your ad platform, or simply clarify whether our approach is the right fit for your business. Thank you again for the honest feedback. It genuinely helps us improve. Kind regards, The wetracked.io team
Super tevreden over de samenwerking met WeTrack. Ze denken echt strategisch met je mee over de winstgevendheid van de shop en geven concreet advies om resultaten te optimaliseren, zoals het opschonen van onnodige apps en het verbeteren van de tracking. Een aanrader voor e-commerce ondernemers die willen groeien!
It does not help. results were same as without the app.
Hey Nanita & Co, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you didn’t see an improvement while using wetracked.io, that’s never the outcome we want for anyone who tries our service. When results remain the same, it often means there may be something in the setup or configuration that’s preventing the system from delivering its full potential. Our service works by enriching and sending more complete event data to your ad platform, and if any part of that flow isn’t aligned correctly, the impact can be limited. We’d really appreciate the opportunity for our Solutions Team to review your setup with you and ensure everything is configured properly. This includes checking how events are being sent, how your pixel is receiving the data, and where to best evaluate performance inside your ad platform. We always strive make sure you actually get the value that our product is designed to provide. If after reviewing everything together it still doesn’t feel like the right fit, we completely respect that, but we’d love to make sure you’ve had a fair and accurate experience first. If you’re open to it, please don't hesitate to respond back to our recent message, sent in your inbox. Thank you again for the honest feedback. We truly appreciate it and hope we can have an opportunity to make things right. Kind regards, The wetracked.io team
Perfect customer service, love it!
WeTracked has been incredibly reliable whenever I needed help. Their support team responds quickly, communicates clearly, and actually takes the time to solve the issue instead of giving generic answers. Every time I reach out, I’m helped efficiently and professionally, which saves me a lot of time and frustration. It’s reassuring to know there’s a team behind the platform that truly supports their users. Highly recommended if you value fast, dependable customer support.
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