Whatomation‑Order Notification
WhatsApp Order Status Updates: Improve Customer Experience
Rating
4.7
feedback
111
chart
#901
All reviews
Review RSS Feed
Nov. 26, 2025
Fraud Alert: This App Created Fake COD Orders to Force Paid Upgrade — Extremely Dangerous Review: I am writing this review to warn all Shopify store owners. I recently discovered that this app was responsible for placing fake Cash on Delivery (COD) orders on my store — hundreds of them per day — with the clear intention of creating panic and pushing me into upgrading to their paid plan. Here’s exactly what happened: 1. Hundreds of Fake Orders Daily Within 3 days, more than 180+ fake orders per day started appearing. Every order had: A different name A different phone number But the same set of 200–300 repeated addresses Shopify showed the same pattern every time: “This is their 1st order” Direct session to store Checkout completed instantly This clearly proved the activity was bot-generated, not real visitors. 2. Fake Orders Bypassed COD Form I even installed a COD Form app and removed the Add to Cart button, so customers could only place orders through the COD Form. But these fake orders were bypassing the form completely, which means: No human customer was placing the order No real checkout path was being used The bot had direct access to the checkout endpoint Checkout was happening without using my store UI This is only possible if the app had access to my checkout API or store permissions. 3. App Was Pushing Hard for Paid Plan During these days, the same app started sending constant notifications and banners urging me to upgrade because of “high activity” and “risk”. Now it’s very clear — They were creating the fake orders themselves to force me to pay for their premium plan. This is a classic dark-pattern scam. 4. Shopify Support Verified It's Not Natural Traffic Shopify support confirmed that: No real traffic source existed No campaign was sending users Checkouts were direct and automated This further proved this was internal app-generated activity, not real customers. 5. Massive Business Damage Because of this app’s fraudulent behavior: My real orders got mixed with fake ones Fulfillment team was confused Store analytics got polluted I wasted days trying to block numbers, IPs, and addresses Customer trust and productivity were affected No legitimate Shopify app should ever have the ability or the audacity to intentionally harm a merchant. Final Verdict: DO NOT INSTALL THIS APP This app is extremely dangerous and should never be installed. It appears to intentionally generate: Fake COD orders Automated bots Checkout spam Just to scare merchants into paying for their “premium protection.” This is unethical, unprofessional, and possibly illegal activity. Recommendation to Shopify I strongly request Shopify to: Investigate this app immediately Audit their API usage and checkout access Remove or suspend the app for fraudulent behavior Protect merchants from this type of exploitation If you are a merchant reading this: Please avoid this app at all costs. It will waste your time, money, and destroy your COD workflow. Title: Extremely Concerning Behavior – App Triggered Hundreds of Fake Orders & Pressured Me for Paid Plan I want to share an extremely alarming experience regarding this app and its representatives. This is not a normal technical issue — this looks like intentional manipulation designed to force merchants into paid plans. 1. Continuous Pressure to Buy Paid Plans Right after installing the app, I started receiving repeated calls and WhatsApp messages from the developer’s representatives. They kept aggressively pushing me to upgrade to paid plans (USD $70+ packages). These are the numbers they used to contact me: +92 333 3888200 +1 (346) 471-9190 051-8844133 No legitimate Shopify app behaves like this. No Shopify developer should contact merchants repeatedly and aggressively for upgrades. 2. Fake Orders Started the Same Day I Refused the Paid Plans The moment I declined the paid plan upsell, my store began receiving 150–200 fake Cash on Delivery orders EVERY SINGLE DAY. These fake orders had a very specific pattern: Every one showed: “1st session was direct to your store” Pixel never tracked them Names and phone numbers changed every time Addresses were reused from a fixed pool (around 200–300 repeated addresses) No real customer behavior existed behind them It was clearly automated activity that Shopify’s traffic source could not detect — something only an app running on the store could do. 3. After I Confronted the Representative, Fake Orders Suddenly Stopped I sent the representative multiple WhatsApp voice messages confronting them about these fake orders and their timing. Right after that: They completely stopped replying. Stopped calling. And ALL the fake orders instantly stopped that same moment. This timing is too specific to be a coincidence. 4. Why I Believe This Is Not Just a Bug Fake orders only appeared after refusing paid plans They continued daily in large volumes No other app was installed that could create orders The moment I confronted the representative, all activity stopped The pressure to take paid plans matches the behavior The type of fake orders created (direct checkout, address reuse, mobile randomization) is not something random bots typically do — this requires access to store backend or app permissions 5. This Behavior Is a Serious Risk for Merchants Flooding a store with hundreds of fake orders: Damages analytics Wastes time & resources Destroys conversion data Interferes with Facebook Pixel Creates operational chaos Intentionally stresses the merchant until they pay the developer I am posting this review publicly so that other merchants are aware and can protect their stores. REQUEST TO SHOPIFY SUPPORT I strongly request Shopify to: Investigate this app deeply Audit order-generating behavior Review communication done by their representatives Verify whether merchant data was misused to trigger fake orders Check logs around the time frame when the pressured sales calls were happening Such behavior, if confirmed, is extremely damaging to the Shopify ecosystem and merchant trust. CONCLUSION I am writing this review so other merchants can stay safe. The pattern of pressure + fake orders + instant stop after confrontation is extremely concerning and cannot be ignored.
Our Free Plan includes 50 messages, and if the limit is exceeded, the service simply stops, and a notification appears in the app dashboard - we never force or push any merchant to upgrade. We also do not pressure clients to purchase any plan through calls or messages; this is not our practice. After checking our logs, your store installed the app and uninstalled it within 10 minutes, making the issues described technically impossible to occur during that time. You explained that you faced and troubleshooted the issue the whole day, but you added a review right after 34 minutes of using the app. It appears there may be a misunderstanding, and the situation might be mixed up with another app. We attempted to contact you, but did not receive any response. We are happy to assist you and resolve any concerns!
Nov. 25, 2025
Helpdesk was understanding, listened and gave me the adequate resolution of my problem. The system is working smoothly and plans are also so affordable tailored for different use case or variety of shopify store owners. I will definitely recommend this apps to other store owners.
Nov. 24, 2025
its very helpfull app for ecommerce web. and his google meet support is absolutely very helpfull. i recommended to all my collegues.
Nov. 24, 2025
"Whatomation הייתה תוספת נהדרת לחנות שלי. האפליקציה קלה לשימוש, עובדת בצורה חלקה ועוזרת באמת להפוך משימות לאוטומטיות ביעילות. מומלץ מאוד לכל מי שמחפש לפשט את פעילות Shopify שלו."
Using app
11 days
Total reviews
1
Average rating
5.0
Dec. 2, 2025
Esta aplicación ha sido una de las mejores integraciones que he hecho en mi tienda Shopify. La confirmación automática de pedidos funciona perfectamente y ayuda muchísimo a mantener una comunicación rápida y profesional con los clientes. Desde que la instalé, mis clientes reciben su mensaje de confirmación al instante y eso ha aumentado la confianza y reducido las dudas después de comprar. La interfaz es fácil de usar, la configuración toma solo unos minutos y el soporte técnico responde rápido. Totalmente recomendada si quieres mejorar la experiencia del cliente y organizar mejor tus pedidos.
Nov. 20, 2025
Amazing app! Super easy to set up and perfect for sending order updates through WhatsApp. The support team is extremely helpful and quick to respond. Highly recommended!
Nov. 18, 2025
very useful app keeps customers updated andvery easy to use
Thank you! We're glad the app is helping you keep customers updated and appreciate your feedback.
Nov. 18, 2025
Simple, effective, and reliable. Whatomation helped me save a lot of time. Excellent support
Thank you! We're happy to hear Whatomation saved you time and that our support has been helpful.
Nov. 17, 2025
Whatomation is a great app—simple, fast, and very helpful for automating my store tasks. The features work smoothly, and the support team is excellent, always providing quick and professional assistance. Highly recommended!
Thank you! We're glad the app helped you save time and that you had a great experience with our support.
Nov. 8, 2025
Perfect app for Cod Order confirmations, Perfectly Working, my order confirmation rate has increased saving my time and faster deliveries And Whatomation Great customer support! 10/10!
Thank you for your feedback. We’re glad to know Whatomation has improved your order confirmations and delivery process. Our team appreciates your support and is always here to assist.
Nov. 8, 2025
Love this app! It’s simple, effective, and the support team is always there to help.
Nov. 8, 2025
Powerful App, Unbelievable Support WHATOMATION delivers exactly what it promises for WhatsApp automation. It's a solid tool for recovering abandoned carts and sending order updates.The real standout feature, however, is the support team—they are unbelievably responsive, helpful, and available at all hours
Thank you for your kind words! We’re thrilled to hear that WHATOMATION is helping with WhatsApp automation and abandoned cart recovery. Our team takes pride in providing responsive support, and we’re glad it made a difference for you.
Nov. 8, 2025
We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently.
Thank you for your feedback! We’re glad to hear the app is streamlining your workflow and saving you time with automated messaging.
Nov. 7, 2025
He logrado resolver un problema grande que tenía y logré bajar el trabajo operativo, ha sido de gran ayuda para mi tienda
¡Me alegra saber que resolviste el problema y redujiste la carga operativa en tu tienda!