Citron review for Zoko: WhatsApp CRM

March 7, 2025

I've been using Zoko for a few months now, and it has completely transformed the way I interact with customers on WhatsApp. The integration with Shopify is seamless, allowing me to manage orders, send automated messages, and even recover abandoned carts—all from WhatsApp! What I Love: 1)Automated Messages – The ability to send order updates, promotional offers, and cart recovery messages automatically has saved me so much time. 2)Easy Product Sharing – I can send product catalogs and even take orders directly through WhatsApp, making it super convenient for my customers. 3)Multi-Agent Support – My team and I can manage customer chats efficiently from a single dashboard without any confusion. 4)No-Code Chatbot – I set up quick replies and automated responses without needing any tech skills. Overall, Zoko has been a game-changer for my Shopify store. If you rely on WhatsApp for customer interactions, I highly recommend trying it out!