Zoko WhatsApp Marketing & Chat for Shopify

Zoko WhatsApp Marketing & Chat

Power marketing, support, and cart recovery on WhatsApp
Rating
4.9
Feedback
451
Reviews
Chart
#311
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Zoko is highly praised for its effective WhatsApp API management, user-friendly platform, and exceptional customer support. Users appreciate the simplicity of the setup process, the efficiency of the shared team inbox, template management, and automation features like order updates and abandoned cart reminders. The app integrates smoothly with various tools, ensuring that customer data stays in sync. Positive themes include fast response times, increased engagement and sales through WhatsApp, and the helpfulness of the support team, with specific mentions of team members like Aaquib, Anand, and Nishant. However, there are a few negative reviews mentioning unexpected plan pricing increases and challenges with conversation charges.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 16%
Less than a year 68%
More than a year 10%
All reviews
5 / 5 Share
Oct. 1, 2026

First Class service and support by the ZOKO team. And support staff Aaquibe is just Thumps Up for your Whatsapp business.

Store Using app Total reviews Average rating
Ganpati Arts 4 months 2 5.0
5 / 5 Share
Sept. 30, 2026

We had been putting off the WhatsApp Business API because it sounded complicated, with Meta approval, template setup and integrations to sort out. Zoko made the whole process simple, and a big part of that was Aaquib, who guided us at every step. He walked us through Meta Business verification, helped us get our number approved and templates submitted, and patiently answered every question, big or small. Whenever we got stuck, he was quick to respond and never made us feel like we were asking too much. The platform itself is just as good: the shared team inbox lets our whole team handle customer chats from one dashboard, template management is straightforward, and broadcasts and automations like order updates and abandoned cart reminders save us hours every week. It also integrates smoothly with our tools, so our customer data stays in sync. Since switching, our response times are faster and WhatsApp has become a real driver of engagement and sales for us. If you want to use the official WhatsApp API without the technical headache, we highly recommend Zoko, and a special thanks to Aaquib for his support and guidance!

Store Using app Total reviews Average rating
Food RX Store 3 months 1 5.0
5 / 5 Share
Sept. 29, 2026

Customer support is really good . Aaquib bro is awesome . Give him some Hike as well

Store Using app Total reviews Average rating
Justmixx 4 months 2 5.0
5 / 5 Share
Sept. 29, 2026

I have Almost Tried all Whtsapp Api Platforms but Zoko Stands out in terms of Functionality,Ai Agents,Catalogue and Most Important Customer Service. Good Luck to Zoko Team for providing customer great experience …!!!

Store Using app Total reviews Average rating
Maa Kaa Achar About 1 month 2 5.0
5 / 5 Share
Sept. 28, 2026

Gran aplicacion, hemos trabajado en conjunto por un par de años y las soluciones y servicio que nos han prestado han sido excelentes. Hemos podido dessarrollar soluciones personalizadas para nuestro negocio y el equipo de zoko siempre ha estado muy pendiente de que todo se lleve a cabo de la manera adecuada. Definitivo un gran partner para nosotros.

Store Using app Total reviews Average rating
Art di Cacao About 2 years 8 5.0

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