Rating
4.8
Feedback
377
Reviews
Chart
#306
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Zoko app are overwhelmingly positive, with users praising its versatility, automation features, user-friendly interface, and excellent customer support. Many users appreciate the AI integration, regular updates, and the ability to streamline customer communication through WhatsApp. The support team, including representatives like Nishant, Aaquib, Muzaina, and Ananthu, is highlighted for being knowledgeable, responsive, and helpful. Users also mention the app's ability to reduce workload, customize options, and improve overall efficiency in managing WhatsApp marketing and sales. However, there are a few mentions of slow customer service responses and some limitations in features like broadcast options and delivery charge management.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 18%
Less than a year 70%
More than a year 9%
All reviews
5 / 5 Share
June 19, 2026

Excellent App great support Good Analytics.

Store Using app Total reviews Average rating
CHHAPA About 1 year 5 5.0
5 / 5 Share
June 18, 2026

"Excellent experience with Zoko. It simplifies WhatsApp marketing for Shopify through reliable automation and easy integration. Their customer support is outstanding—quick to respond, knowledgeable, and genuinely helpful."

Store Using app Total reviews Average rating
Carina Saudi 6 months 2 5.0
5 / 5 Share
June 18, 2026

Zoko has been one of the most impactful tools we've implemented for our business. Since switching to WhatsApp API through Zoko, we've seen a noticeable increase in revenue, higher customer engagement, and much faster response times. It has allowed us to build stronger relationships with our customers while keeping everything organized for our team. A great investment for any growing business.

Store Using app Total reviews Average rating
Kashtqar Farms About 2 months 3 5.0
5 / 5 Share
June 16, 2026

Best for growing D2C brands. We use for UAE. Planning to do for other regions as well

Store Using app Total reviews Average rating
Rasasi Perfumes 1979 - UAE About 2 months 1 5.0
5 / 5 Share
June 16, 2026

Anyone looking for a WhatsApp marketing tool should go with Zoko. hands down. PS: Don’t fall for the BiteSpeed crap.

Store Using app Total reviews Average rating
Prismribbons 3 months 2 5.0

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