Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
241
chart
#792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
11%
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Less than a year
61%
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More than a year
26%
Reviews Summary
Zoko is highly praised by ecommerce merchants for its exceptional customer service, user-friendly platform, and efficient automation features. Users appreciate the seamless integration with WhatsApp, the ability to manage customer interactions effectively, and the significant boost in sales and customer satisfaction. The support team, particularly individuals like Vipin, Aaquib, and Nishant, receives special mentions for their dedication and quick responses to queries. However, some users have mentioned issues with pricing transparency, unexpected charges, and changes in fees without prior notice. Despite these concerns, Zoko remains a top choice for businesses looking to enhance their WhatsApp marketing and customer communication strategies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 20, 2025
Zoko is an excellent app for businesses looking to enhance their customer communication. It offers an all-in-one platform that integrates seamlessly with WhatsApp to provide businesses with a powerful tool for customer support, sales, and engagement.
March 19, 2025
"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."
March 14, 2025
We have been using ZOKO for the past two years, and we have done a lot of automation which has helped us immensely. Team members like Chandu,Arpit, Aaquib, and Rahul are superb and intelligent individuals who assist us immediately if we encounter any issues in the automation process. We are expecting many more features moving forward.
March 13, 2025
Zoko is extremely good with all necessary options for each business. Highly Recommended.
March 13, 2025
Realmente hay un antes y un después de instalar Zoko en nuestra tienda. Zoko nos permite seguir el historial de conversaciones de cada uno de nuestros clientes, anteriormente perdíamos muchos hilos de conversación con whatsapp. Adicionalmente permite automatizar mensajes como solicitudes de reseñas, seguimientos de envío y un largo etc. La ventana de gestión de Zoko nos permite ver de un vistazo rápido con que cliente estamos tratando, su historial de conversaciones, pedidos y etiquetas. Es un CRM imprescindible. Adicionalmente el servicio técnico tiene una profesionalidad intachable. Altamente recomendable.
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