Zoko: WhatsApp for D2C Brands
Zoko is highly praised for its excellent support team that is responsive, knowledgeable, and proactive in assisting users with setup, integration, and troubleshooting. Users appreciate the platform's ease of use, reliable automation features, and seamless Shopify integration, making WhatsApp marketing and customer communication efficient. The support team, particularly individuals like Bharath, Muzaina, and Anand, receive special mentions for their exceptional assistance and dedication. However, some users have mentioned that creating custom workflows can be slow and may require extensive testing before functioning properly. Overall, Zoko is recommended for D2C brands looking to streamline WhatsApp operations and enhance customer engagement.
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For anyone using whatsapp and shopify combination as their main line of selling, this app is great. They keep on improving and they listen to what you need as a customer to add new features
The app is wonderful. The organization is great. It is being continuously developed. Customer support is very responsive. They activated my account during a holiday, which is definitely to their credit. Just one thing: I hope the mobile app gets improved even further.
I use Zoko since june and it changée the way I work. The tool is perfect and I'm very happy to work on it with Muzaina who helps anytime
Great Discussion and Clarified our Doubt with the Support Person - Bharath. Really He makes as More comfortable and very energitic. also makes me more comfortable.
Amazing experience with zoko, very helpful people, absolutely a no brainer to signup with them, also Aaquib has been superb
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