iConnect Qatar review for Zoko: WhatsApp for D2C Brands

April 17, 2026

Zoko has been a disappointing experience for our business. One major issue is that it doesn’t support adding delivery charges during order placement, which is a basic requirement for any eCommerce setup. This limitation makes it very difficult to manage orders properly. On top of that, their customer service is practically useless. Responses are slow, and even when they reply, the solutions are not helpful or don’t address the issue at all. Overall, the platform lacks essential features and reliable support. Not recommended for businesses that need a complete and efficient WhatsApp integration system.