All reviews

Rating Breakdown

  • 5
    75% (125 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (30 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 19, 2024

Poor Customer Support

Using app

24 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 21, 2024

wonder how they are improving the product for better conversation. thank you interakt team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Makes regular tasks simplified and easy. User friendly interface

Store

Sunpure

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great app to send whatsapp notifications to customers. Great customer support. All good. Thank you so much.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great app and easy to use. Support team also reply you on time.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

Horrible app. Limited support. Hard to setup Don’t waste your time

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 27, 2024

Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 5, 2024

Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 5, 2024

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

Using app

Over 1 year

Total reviews

5

Average rating

2.2

1 / 5 Share

July 1, 2024

I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

Using app

About 1 hour

Total reviews

2

Average rating

1.0

1 / 5 Share

June 20, 2024

not working

Using app

8 minutes

Total reviews

2

Average rating

3.0

3 / 5 Share

May 13, 2024

On 17th April, we uninstalled the app and disabled the 2fa from the FB Business Manager account and requested to cancel our subscription multiple times, still, we are not able to use our number on another app.

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

April 28, 2024

The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered. We can't complain it, all they have is a chat bot which will not lead us to anywhere.

Using app

8 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 5, 2024

Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 4, 2024

Very Very Shitty support and onboarding services , don't use this at all !!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 4, 2024

Good experience.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

March 28, 2024

The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2024

We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2024

Thank you so much Akash, For helping us out with the account set up. Good luck.

Using app

About 2 months

Total reviews

3

Average rating

5.0