Chirukaanuka review for Marketing+Support on WhatsApp

1 / 5

May 12, 2023

This is the worst app so far I came across. They don't even care or solve merchant issues. They don't even have a call support and they don't respond to mails. I have to wait for many days to resolve any issues.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you have had with our app. We understand the frustration caused by the lack of timely support and resolution of merchant issues. We acknowledge that we fell short of your expectations in this case. We are actively working on improving our support channels to ensure a more efficient and responsive experience for our valued customers. We would like to assure you that your concerns are important to us, and we are committed to addressing them promptly. We are currently implementing measures to enhance our customer support system, including exploring options for call support and streamlining our email response process. Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. We look forward to the opportunity to make things right and regain your trust.

Marketing+Support on WhatsApp for Shopify
Marketing+Support on WhatsApp
3.8 star
1,061 reviews

Send abandoned cart notifications & campaigns over WhatsApp

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