SL: WhatsApp Chat + Marketing

Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo davvero contenuto. L’app offre tantissime possibilità di automazione e permette di creare campagne mirate e personalizzate, rendendo molto più efficace la gestione dei clienti e il recupero delle vendite. Ma quello che fa davvero la differenza è il team di Superlemon: sempre disponibile, rapido nel rispondere e soprattutto molto preparato. Quando abbiamo avuto esigenze particolari, ci hanno aiutato a trovare la soluzione e, dove necessario, hanno anche sviluppato funzionalità personalizzate su nostra richiesta. Non è scontato trovare un’app così completa accompagnata da un’assistenza così presente e attenta alle esigenze del singolo store. Consigliatissima a chi vuole sfruttare davvero WhatsApp e le automazioni nel proprio e-commerce.

We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They are quite fast and reliable. I definitely recommend anyone who is thinking to use this App. Thank you.

exelente aplicacion, el servicio cliente es el mejor. un poco de paciencia con las respuestas por que como estan en la India tu vez los mensajes en retardo pero por lo demas funciona perfectamente.

We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not functioning and showed a "site can't be reached" error when accessed. We contacted support requesting clarification and a refund review but did not receive a response. Unfortunately, this was our experience.

un asco me cobro 9 dolares de mas sin autorización

DO NOT INSTALL IT, IF YOU WANT TO MAKE YOUR MONEY SAFE, THEY ARE FRAUD WITHOUT ANY SERVICE THEY CHERGE 200$ FROM US.

pathetic scammers. they just deduct money without any prior notice of per mesage . totally pathetic and not worth it . they are scamming and doing fraud . instead of limiting the people to use service they are directly deducting amounts . i am opening federal charge against them as well as chargeback in my accounts

Me estaban generando cobros que NUNCA autoricé, porque estaba en una plan GRATIS. Y revise que en los ultimos 6 meses me estuvieron cobrando un servicio de automatizacion que no habia solicitado, NO la instalen ni por broma , al principio es GRATIS y luego te cobran, supuestamente porque envian mensajes de automatizacion, y por esos incidentes shopify no se hace responsable.

DEjo de funcionar, rato de configurarlo y no funciona

I don't need the App right now..but there is no option to uninstall or contact the helpdesk?

un gran estafo

Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona

1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!

Muy mala

Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...

I have never bought any kind of subscription plan and now they charge me $20 for nothing because im using the free plan. Why?

experience nule rien ne marche