SL: WhatsApp Chat + Marketing

We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not functioning and showed a "site can't be reached" error when accessed. We contacted support requesting clarification and a refund review but did not receive a response. Unfortunately, this was our experience.

un asco me cobro 9 dolares de mas sin autorización

DO NOT INSTALL IT, IF YOU WANT TO MAKE YOUR MONEY SAFE, THEY ARE FRAUD WITHOUT ANY SERVICE THEY CHERGE 200$ FROM US.

It was super easy to setup this app and get our whatsapp comms to customers automated within couple of days. Very helpful team, they helped us get our whatsapp account settings right and get rolling very quickly

pathetic scammers. they just deduct money without any prior notice of per mesage . totally pathetic and not worth it . they are scamming and doing fraud . instead of limiting the people to use service they are directly deducting amounts . i am opening federal charge against them as well as chargeback in my accounts

Me estaban generando cobros que NUNCA autoricé, porque estaba en una plan GRATIS. Y revise que en los ultimos 6 meses me estuvieron cobrando un servicio de automatizacion que no habia solicitado, NO la instalen ni por broma , al principio es GRATIS y luego te cobran, supuestamente porque envian mensajes de automatizacion, y por esos incidentes shopify no se hace responsable.

DEjo de funcionar, rato de configurarlo y no funciona

I don't need the App right now..but there is no option to uninstall or contact the helpdesk?

un gran estafo

Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona

1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!

Muy mala

Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...

I have never bought any kind of subscription plan and now they charge me $20 for nothing because im using the free plan. Why?

experience nule rien ne marche

Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar. Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas. Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.

We have contacted the team for a resolution but no response from them. There tracking link and order detail link is not working at all.

Superlemon is creating 20% discounts on my store by itself. HELP ! Screenshot: https://imgur.com/a/6Pd3iBh I have explored all the settings and cannot understand why it is doing this. I need to stop this ASAP ! Help Please.