SL: WhatsApp Chat + Marketing for Shopify

SL: WhatsApp Chat + Marketing

WhatsApp chat and automation tools for stores at every stage
Rating
3.3
Feedback
347
Reviews
Chart
#742
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly negative, with many users expressing frustration over unauthorized charges, poor customer support, and issues with the app's functionality. Users reported being charged without authorization, experiencing difficulties in contacting customer support, and facing problems with features like abandoned cart recovery and pop-ups. Some users also mentioned issues with billing, lack of response from the support team, and changes made to their stores without consent. On the positive side, a few users appreciated the ease of setting up the app and the helpfulness of the team in getting their WhatsApp communications automated quickly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 12%
Less than a day 11%
Less than a month 22%
Less than a year 33%
More than a year 22%
All reviews
1 / 5 Share
June 18, 2026

We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not functioning and showed a "site can't be reached" error when accessed. We contacted support requesting clarification and a refund review but did not receive a response. Unfortunately, this was our experience.

Store Using app Total reviews Average rating
Poppy's 2 3.0
1 / 5 Share
April 8, 2026

un asco me cobro 9 dolares de mas sin autorización

Store Using app Total reviews Average rating
comprateloahoraperu Over 2 years 2 3.0
1 / 5 Share
March 31, 2026

DO NOT INSTALL IT, IF YOU WANT TO MAKE YOUR MONEY SAFE, THEY ARE FRAUD WITHOUT ANY SERVICE THEY CHERGE 200$ FROM US.

Store Using app Total reviews Average rating
Brahmras Natural farm About 1 year 6 4.3
5 / 5 Share
March 29, 2026

It was super easy to setup this app and get our whatsapp comms to customers automated within couple of days. Very helpful team, they helped us get our whatsapp account settings right and get rolling very quickly

Store Using app Total reviews Average rating
HAZEL Kitchenware About 1 month 2 5.0
1 / 5 Share
March 27, 2026

pathetic scammers. they just deduct money without any prior notice of per mesage . totally pathetic and not worth it . they are scamming and doing fraud . instead of limiting the people to use service they are directly deducting amounts . i am opening federal charge against them as well as chargeback in my accounts

Store Using app Total reviews Average rating
Uniques Almost 3 years 2 3.0

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