Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.8
feedback
1,061
chart
#2,424
All reviews
Rating Breakdown
Feb. 5, 2024
Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.
Jan. 29, 2024
Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.
Jan. 23, 2024
horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui
Dec. 13, 2023
not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app
Nov. 24, 2023
I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.
Oct. 31, 2023
The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff
Oct. 23, 2023
IMBARAZZANTE. Non solo attivano widget in automatico, per disattivarli devi, modificare parti del checkout come vogliono loro, dopodiché mandare la richiesta di corretta modifica, aspettare che controllino e approvino le modifiche in 2-3 giorni lavorativi, solo dopo questo ti permettono di disattivare i widget. Per quanto questi widget possano avere senso e funzionare in certi casi ad aumentare le conversioni, come pretendete che c'ho non possa provocare l'effetto contrario? Le mie conversioni sono crollate da quando è attivo, ho bruciato un weekend, ho dovuto fermare le sponsorizzate tutto per un vostro capriccio. In tutto questo sto aspettando eh. Come ultima cosa, mi avete fatto modificare parti del checkout, peccato che quest'ultimo era strutturato in modo da aiutare il cliente a inserire correttamente i dati. Rivedete questa PAGLIACCIATA che avete fatto. Non provate a rispondere dicendo che avremmo potuto risolvere in pochi minuti scrivendo all'assistenza perchè così non è dato che sto aprendo dei ticket di supporto da 2 giorni.
Oct. 17, 2023
dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !
Using app
3 days
Total reviews
6
Average rating
2.3
Oct. 6, 2023
Não tem tradução das mensagens de automação em português europeu. Só em brasileiro e algumas só em inglês...
Sept. 20, 2023
The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally
Sept. 19, 2023
This app does not live up to the promised services, I had set up my button to be contacted on whatsapp, but the button did not do this, but opened a popup where it asked for the customer's number, Absurd! Also it is unbelievable that in 2023 an app on Shopify App Store does not have a chat with customer service, only email.