SL: WhatsApp Chat + Marketing

Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar. Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas. Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.

We have contacted the team for a resolution but no response from them. There tracking link and order detail link is not working at all.

Superlemon is creating 20% discounts on my store by itself. HELP ! Screenshot: https://imgur.com/a/6Pd3iBh I have explored all the settings and cannot understand why it is doing this. I need to stop this ASAP ! Help Please.

Worse customer support.

We contact often the support about the higher price what we don´t understand. And we explain that we only would like to use the whatsapp contact function. The price for the App goes higher an higher for no sellings on our website. Only less contact about whatsapp. ( less than 50 masseges) We deactivate many options but the price is the same. On our messages and we get no response at our ticket and no ones reply. That´s terrible

Kool¡¡

Waste app

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..

kommpet sinnlos

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint. Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

why were we charged when the app was uninstalled in trial period?

pls cancel my payment

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

Usefull app!!

ok