All reviews

Rating Breakdown

  • 5
    77% (814 ratings)
  • 4
    4% (45 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (21 ratings)
  • 1
    15% (163 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 5, 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

Store

MyLang

Using app

Over 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 29, 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 23, 2024

horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui

Using app

1 day

Total reviews

1

Average rating

1.0

4 / 5 Share

Dec. 29, 2023

Using app

3 days

Total reviews

6

Average rating

4.8

1 / 5 Share

Dec. 13, 2023

not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app

Using app

About 2 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 24, 2023

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

Store

MAYASHA

Using app

Over 4 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Nov. 21, 2023

Usefull app!!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 15, 2023

Finger weg! App und Support total schwach 3 Sterne sind zu übertrieben...

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 8, 2023

MUY BUENA APLICACION

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 7, 2023

la aplicación se ve bastante comprometedor

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 5, 2023

ok

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Excelente aplicación. Excelente logística de servicio

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 31, 2023

The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff

Using app

Over 3 years

Total reviews

2

Average rating

1.0

1 / 5 Share

Oct. 23, 2023

IMBARAZZANTE. Non solo attivano widget in automatico, per disattivarli devi, modificare parti del checkout come vogliono loro, dopodiché mandare la richiesta di corretta modifica, aspettare che controllino e approvino le modifiche in 2-3 giorni lavorativi, solo dopo questo ti permettono di disattivare i widget. Per quanto questi widget possano avere senso e funzionare in certi casi ad aumentare le conversioni, come pretendete che c'ho non possa provocare l'effetto contrario? Le mie conversioni sono crollate da quando è attivo, ho bruciato un weekend, ho dovuto fermare le sponsorizzate tutto per un vostro capriccio. In tutto questo sto aspettando eh. Come ultima cosa, mi avete fatto modificare parti del checkout, peccato che quest'ultimo era strutturato in modo da aiutare il cliente a inserire correttamente i dati. Rivedete questa PAGLIACCIATA che avete fatto. Non provate a rispondere dicendo che avremmo potuto risolvere in pochi minuti scrivendo all'assistenza perchè così non è dato che sto aprendo dei ticket di supporto da 2 giorni.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 17, 2023

dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !

Using app

3 days

Total reviews

6

Average rating

2.3

5 / 5 Share

Oct. 9, 2023

genial

Store

My Store

Using app

2 months

5 / 5 Share

Oct. 4, 2023

muy buena

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 6, 2023

Não tem tradução das mensagens de automação em português europeu. Só em brasileiro e algumas só em inglês...

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 20, 2023

The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 19, 2023

This app does not live up to the promised services, I had set up my button to be contacted on whatsapp, but the button did not do this, but opened a popup where it asked for the customer's number, Absurd! Also it is unbelievable that in 2023 an app on Shopify App Store does not have a chat with customer service, only email.

Using app

23 minutes

Total reviews

1

Average rating

1.0