Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.8
feedback
1,061
chart
#3,064
All reviews
Rating Breakdown
Review RSS Feed
Sept. 14, 2023
very bad customer support. there is not any type of customer support. Fake
Sept. 11, 2023
oi boa tarde meu palno foi atulizado para cobranca e eu quero o gratuito pode cancelar por favor
Jan. 25, 2024
It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.
Dear Customer, Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages. The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand! Sorry for the inconvenience caused.
Sept. 4, 2023
Su servicio al cliente y soporte es pésimo, tengan mucho cuidado si quieren personalizar sus mensajes o campañas porque se tardan mucho o no les van a responder. no lo recomiendo. Saludos
Estimado cliente, Sinceras disculpas por la mala atención al cliente. Entendemos su frustración y dificultad para crear una campaña. Nos gustaría aprovechar esta oportunidad para corregir nuestros errores y llamarlo para comprender su problema. Ya le hemos enviado un correo sobre el mismo.
Aug. 28, 2023
very poor customer support i am trying to reaching out your company before 3 days but no one reply me and i also pay you guys 15$ no one response me scammers
Dear Dr. Rashel, Sincere apologies for the poor customer support. We understand your frustration. We would like to take this chance to undo our mistakes & get on a call with you to understand your problem. We have already sent you an mail regarding the same.
Aug. 27, 2023
Service & customer support is extremely bad, we can't log in on whats app application, support team is not even responding...
Dear Customer, Sincere apologies for the poor customer support. We understand your frustration & difficulty in accesing WahtsApp Application. We would like to take this chance to undo our mistakes & get on a call with you to understand your problem. We have already sent you an mail regarding the same.
Aug. 17, 2023
It was a good app, but they start to charging me and I don't know why If I have the free plan. Also an app of WhatsApp and they don't have WhatsApp support, so wrong. The worst support, I send an e-mail days before and there's no answer yet
Aug. 17, 2023
Platform is not ready please dont use , Nothing fuctions properly and no proper support, it just they take money and disapear
Aug. 10, 2023
muy buena la app muy recomendada excelente de mucha utilidad practica ... especial para empresa muchas gracias
Aug. 2, 2023
The application is a disgrace, they charged me 400€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to [email protected]
Aug. 2, 2023
The application is a disgrace, they charged me 300€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to [email protected]
Aug. 2, 2023
The application is a disgrace, they charged me 200€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to [email protected]
Aug. 2, 2023
The application is a disgrace, they charged me 400€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to [email protected]
July 31, 2023
Bellissime, è ben fatta molto facile ed intuitiva, ci vuole pochissimo per attivarla, ci sono diveri piani di abbonamento
July 28, 2023
This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they do not respond.
July 13, 2023
Not even a star if there is an option. Many functions cannot load, already emailed them for months, paying but still unable to use them. Take months to respond or even not respond. So piss off!
July 11, 2023
They shove pop-ups into your theme then support never answers to support removing it & you cannot remove it from the settings. bad app
Store
Walls Nation
Using app
About 3 years
Thank you for reaching out to us and sharing your feedback. We sincerely apologize for any inconvenience caused by the inability to disable the pop up. We understand that this has been frustrating for you, and we genuinely appreciate your patience. Our customer support team is dedicated to providing timely assistance. Please raise your concern with our support team, it would have taken only a few minutes to address this matter. We will do everything we can to make your experience with Superlemon positive again!