Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

WhatsApp Chat, Auto Cart Recovery and more for Shopify Store

Rating

4.8

feedback

753

Reviews

chart

#513

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's effectiveness in features like Abandoned Cart Recovery, COD Confirmation, and marketing automation workflows. The support team is highlighted for being extremely prompt, helpful, and hands-on in resolving issues. Users also praise the app's user-friendly interface, cost-effectiveness, and the ability to enhance customer engagement and satisfaction. Overall, the app is highly recommended for its functionality and exceptional customer service. However, there are a few mentions of needing better support for the free version and initial setup difficulties with the paid version.

Highlights

Positive customer support experience and prompt issue resolution
Effective features like Abandoned Cart Recovery and COD Confirmation
User-friendly interface and cost-effectiveness
Enhanced customer engagement and satisfaction
Some users mentioned the need for better support for the free version and initial setup difficulties with the paid version

Rating Breakdown

  • 5
    86% (645 ratings)
  • 4
    8% (61 ratings)
  • 3
    2% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2025

It's really nice, helped me in many ways. The most important thing the have very quick customer care service. They revert very fast nd help me resolve all my queries.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Definitely the best app for automated whatsapp marketing. Their UI is very simple and easy to understand. The customer support is incredible. Always willing to understand your queries and provide you with the solution. The price is best in the market out there.

Store

Brune

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Very interesting application for my shopify Shop. Good support

Using app

3 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 23, 2025

Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

All reviews

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