Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

WhatsApp Chat, Auto Cart Recovery and more for Shopify Store

Rating

4.8

feedback

744

Reviews

chart

#464

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    20%
  • Less than a year
    53%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, useful features, and excellent customer support. Many users have highlighted the quick response times and helpfulness of the support team, mentioning that they go above and beyond to assist with any issues. The app has been described as a game-changer for businesses looking to boost engagement, increase customer satisfaction, and improve delivery rates. Users appreciate the automation capabilities, detailed analytics, and the ease of integration with WhatsApp API. Overall, the app is highly recommended for businesses of all sizes for its effectiveness in WhatsApp marketing and customer communication.

Highlights

Positive customer support experience
User-friendly interface and useful features
Effectiveness in boosting engagement and customer satisfaction
Automation capabilities and integration with WhatsApp API
Recommendation for businesses of all sizes

Rating Breakdown

  • 5
    85% (636 ratings)
  • 4
    8% (61 ratings)
  • 3
    2% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too. The integration is seamless and makes managing customer orders a breeze, especially for COD. Whenever I've had a question, the support team has been responsive and helpful. If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice. All in all, I highly recommend CTX!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 16, 2024

I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction. The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

We are very happy to use the application. We've been using it for almost 4 years and have seen many improvements. It now includes images and buttons in the messages, which is very important as it increases the CTR and sales from abandoned carts. Our store, Venzzio, is satisfied, and we recommend it 100%.

Store

venzzio

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

I have been using the application for several years now, and I have witnessed its improvements over time. I can say that I have gained many benefits from the abandoned cart sales funnels, and I am very satisfied. The support is immediate, and they help me with all the questions I have. For my store, You Minox, it allowed me to enhance messages by including images and buttons in the automated messages. I highly recommend it 100%.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

All reviews

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