Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

WhatsApp Chat, Auto Cart Recovery and more for Shopify Store

Rating

4.8

feedback

725

Reviews

chart

#3,346

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    20%
  • Less than a year
    52%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, effectiveness in WhatsApp marketing, and excellent customer support. Many users highlight the features like WhatsApp chat with FAQ, track order page, abandoned cart recovery, and broadcast capabilities. The app is commended for its user-friendly interface, generous 30-day free trial, and dedicated support team that provides quick resolutions to issues. Users appreciate the seamless integration with Shopify, personalized communication options, and the ability to automate messages for order confirmations and updates. Overall, the app is highly recommended for its valuable functionalities and top-notch customer service.

Highlights

Positive reviews highlight the ease of use and effectiveness of the app in WhatsApp marketing, including features like WhatsApp chat with FAQ, track order page, abandoned cart recovery, and broadcast capabilities.
Customers appreciate the excellent customer support provided by the app, with users praising the dedicated support team for quick resolutions to issues and helpful guidance.
Users value the user-friendly interface, generous 30-day free trial, and seamless integration with Shopify, making it easy to set up and use the app for personalized communication and automated messages for order confirmations and updates.

Rating Breakdown

  • 5
    85% (618 ratings)
  • 4
    8% (60 ratings)
  • 3
    2% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

looking good and rahul from Customer service is helpful thank you for helping me setup API and fix the problem with my acc

Store

JADE

Using app

10 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 26, 2024

Great app! The tech team is brilliant! Rahul guided me step by step and proactively assisted with my requests. Highly recommended!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2024

Works seamlessly! The support is prompt too.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Effective plugin. It takes care of Whatsapp marketing very well.

Store

ANA

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Ctx WhatsApp, Not only were they very knowledgeable, but they also took the time to understand my specific needs. They even offered to collaborate and take a peek at my store (with my permission, of course!). This hands-on approach completely solved the problem, and now everything is running really smoothly Five stars is definitely the least they deserve

Store

BEOLAND

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more