Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

WhatsApp Chat, Auto Cart Recovery and more for Shopify Store

Rating

4.9

feedback

260

Reviews

chart

#8,767

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    33%
  • More than a year
    17%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users, with many highlighting its effectiveness in recovering abandoned carts, improving customer engagement, and streamlining communication through WhatsApp. Users appreciate the app's user-friendly interface, automation features, and the exceptional customer support provided by the team. The ability to customize messages, handle order confirmations, and utilize WhatsApp for marketing purposes are key strengths of the app. Some users have mentioned that the app has been instrumental in enhancing their customer service, reducing response times, and increasing sales. However, a few users have noted minor issues with initial setup or integration, but these were promptly resolved by the support team.

Highlights

Effective abandoned cart recovery and customer engagement
User-friendly interface and automation features
Exceptional customer support
Customizable messaging and order handling
Enhanced customer service and sales growth

Rating Breakdown

  • 5
    92% (239 ratings)
  • 4
    5% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (257)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2024

Highly recommend this app! Huge help for our customer service and recovery.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

The best WhatsApp marketing app , very easy to use . And very lovely support

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Excellent app, excellent service. The support is commendable, and queries are promptly addressed. Highly recommended!

Store

Nabia

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

The easier app for WhatsApp marketing, and the costumer services are there 24/7 they are very helpful

Store

CHARM

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Using app

17 days

Total reviews

3

Average rating

5.0

All reviews

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