GetButton: WhatsApp, FB & More
Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons
Rating
4.2
feedback
172
chart
#4,275
All reviews
Rating Breakdown
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March 9, 2024
es funktioniert nicht mehr und keiner hilft, mein Icon ist einfach nur grün pbwohl ich ein Bild aufgeladen hab, es gehen nicht alle funktionen...vorher hat monatelang alles geklappt
You wrote to us during the weekend when our team was not available. There was a temporary issue when we were updating the app. Now it's been fixed and everything works fine. I see that you are using our button and are happy with it. Please, fix your review. Thank you
March 7, 2024
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
I'm sorry that you feel upset. You have been using GetButton since 2018 and the price was always $2.99 for you even after the price increases for new customers, which happened just once in the last 5 years. I have checked the tickets and we have been answering all your emails =( As for the slowing down, the button works asynchronously and loads after every other content loads on your page. You haven't contacted us regarding this matter. Please reply to my email. Alex.
Aug. 10, 2023
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work! Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully saved. View live on your store!" Instead it must display an error/warning message with such text input fields!
Thank you for the review. Actually the form supports multiple phone number formats like +92(319) 123-45-67 +92319 1234567 923191234567. They will all work with https://api.whatsapp.com/send/?phone=923191234567&text&type=phone_number&app_absent=0. If you have a specific example that didn't work, please drop us an email at [email protected]
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Thank you for your review. Feel free to contact us again any time you need help =)
April 11, 2023
I can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
Hello, We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy. Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair. Please remove the review as it is not appropriate. If you need anything else, feel free to contact us again. Thank you.
Feb. 20, 2023
Se tivese como colocar zero eu colocaria. O app foi instalado no meu site sem eu ter baixado ficando na pagina de 4 produtos meu o botão procurei o suporte da shopify e não resolvero tbm procurei o meu provedor que não soubero resolver tbm, até que hj consegui tira ele mais antes disso fiz a instalaçao do GetButton que agora vejo na minha fatura uma cobrança de $2,99 dolar estou tentando resolver está cobrança que nao vou conseguir engolir.
Hello, We didn't see any emails from you. We are always happy to help if you ask us. I'm not sure what your problem was. Don't worry about the charge, your subscription was canceled before the billing cycle. You were not charged for the app. olá, Não vimos nenhum e-mail seu. Estamos sempre felizes em ajudar se você nos perguntar. Não tenho certeza de qual era o seu problema. Não se preocupe com a cobrança, sua assinatura foi cancelada antes do ciclo de cobrança. Você não foi cobrado pelo aplicativo.
Feb. 10, 2023
Muito insatisfeito com esse app. Estava dando erro quando clicava no botão do whats, eu desinstalei e o incone continuou aparecendo na minha página. Reinstalei para ve se conseguia retirar mas não consegui. Acabei aprovando a cobrança do app para ve se conseguia remover e mesmo assim não consegui. Resultado: tive que pagar a mensalidade sem usar e ainda continua aparecendo o incone do whatspp na minha pagina.
Hello, Sorry to hear about your experience. It might have been a minor incompatibility with your theme that we are usually able to quickly solve. The button may not have disappeared quickly because of your browser cash. Please contact us at [email protected] and we'll help you out configure the button. Don't worry about the payment, we'll issue a refund for you if you've been charged. Este é o Alex, cofundador da GetButton. Vejo que você está insatisfeito com seu aplicativo. Não vejo nenhum e-mail seu. Normalmente, somos capazes de resolver quaisquer problemas com o botão rapidamente. Pode ter sido uma pequena incompatibilidade com o seu tema que geralmente conseguimos resolver rapidamente. O botão pode não ter desaparecido rapidamente por causa do dinheiro do seu navegador. Não se preocupe com o pagamento, nós reembolsaremos você caso tenha sido cobrado.
Nov. 4, 2022
Por favor, eu não consigo atualizar o numero do Whatsapp? Como eu faço para atualizar o número? Gratidão!
Recently we have identified and fixed an issue that sometimes prevented the Whatsapp number from being updated. Please check it again. Feel free to contact us first whenever you experience any issues with the button. We are here to help. Recentemente, identificamos e corrigimos um problema que às vezes impedia a atualização do número do Whatsapp. Verifique novamente. Sinta-se à vontade para entrar em contato conosco primeiro sempre que tiver algum problema com o botão. Estamos aqui para ajudar.
March 17, 2022
app muito bom resolveram meu problema entraram em contato cmg e foi resolvido tudo conforme o certo obrigado
Thank you for your reply. We are always happy to help!
Dec. 6, 2021
A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:. 1. add Chinese language to your official website 2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 .... 3. The system can automatically detect which customer is busy, if the recommended customer is not busy 4. Add Chinese WeChat 5. Can automatically combine multiple chat accounts for the actual situation 6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language 7. You can set multiple phrases for quick chat 8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
Thank you for your suggestions. We will explore them carefully.
Oct. 20, 2021
Instalé la versión gratuita y funciona perfectamente, solo lo que no me gutó es que sale la leyenda get button
May 3, 2021
This app is anything but free. It should say "Free plan available" because every little thing costs more money. You are better off with the other paid apps, you will be spending much less.
I'm sorry that the app description confused you. The app is free, but you can subscribe for some additional features for a flat fee. Actually, our competitors offer usage-based pricing, which makes their product much more expensive for most merchants. You can use GetButton Widget for any number of visitors for free.
April 21, 2021
awesome app, works in both my website, had a small problem and i get answers super quick. thank you and keep the good work :)
March 25, 2021
The support team was very prompt in replying to our icon issue and fixed it within the day. Thanks!!
March 2, 2021
Great app and great support! Recommended. Easy to configure and install, generates customer interactions directly to WhatsApp.
Thank you! =)
Oct. 7, 2020
Great app. But Be careful with the Position of the button. I had it at bottom right and it was causing my checkout button to glitch.
The issue with positioning has been fixed =)
Aug. 8, 2020
Muito bom o aplicativo! tive um problema no inicio! mas foi resolvido tudo perfeitamente por eles!
Obrigado pelo seu feedback!
June 20, 2020
Olá Boa tarde , estou com um problema, excluir o app achando que o numero que esta vinculado iria sair , agora não consigo trocar o numero esta dando erro quando tento colocar o numero novo pra contato da loja . como faço pra mudar isso ?
Hi, I couldn't understand the problem after I google-translated your message. Please send me more details or screenshots to [email protected] --- Não entendi o problema depois que traduzi sua mensagem no google. Envie-me mais detalhes ou capturas de tela para [email protected]
March 16, 2020
I am trying to use, but the app don't open. Something gone wrong. Please, help me!!!!!!!!!!!!!!!!!!
Yes, we know about this problem and working on it. It affects a small number of stores. As a quick solution I may suggest that you install our standalone version as an embedded custom JavaScript code into your theme. You can set up the widget and grab your code on https://getbutton.io/
March 2, 2020
im trying to use, but the app dont open!! something gone wrong, can someone help me? please......... do you the script that changes in my theme? i can try to delete the script can anyone help me with this? i dont know how to do this. i really need your app in my store i need your app in my store, what i should do?
Yes, we know about this problem and working on it. It affects a small number of stores. As a quick solution I may suggest that you install our standalone version as an embedded custom JavaScript code into your theme. You can set up the widget and grab your code on https://getbutton.io/