GetButton: WhatsApp, FB & More
Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons
Rating
4.4
feedback
45
chart
#5,006
All reviews
Review RSS Feed
March 7, 2024
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
I'm sorry that you feel upset. You have been using GetButton since 2018 and the price was always $2.99 for you even after the price increases for new customers, which happened just once in the last 5 years. I have checked the tickets and we have been answering all your emails =( As for the slowing down, the button works asynchronously and loads after every other content loads on your page. You haven't contacted us regarding this matter. Please reply to my email. Alex.
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Thank you for your review. Feel free to contact us again any time you need help =)
April 11, 2023
I can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
Hello, We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy. Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair. Please remove the review as it is not appropriate. If you need anything else, feel free to contact us again. Thank you.
Dec. 6, 2021
A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:. 1. add Chinese language to your official website 2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 .... 3. The system can automatically detect which customer is busy, if the recommended customer is not busy 4. Add Chinese WeChat 5. Can automatically combine multiple chat accounts for the actual situation 6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language 7. You can set multiple phrases for quick chat 8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
Thank you for your suggestions. We will explore them carefully.
April 21, 2021
awesome app, works in both my website, had a small problem and i get answers super quick. thank you and keep the good work :)
March 2, 2021
Great app and great support! Recommended. Easy to configure and install, generates customer interactions directly to WhatsApp.
Thank you! =)
March 14, 2019
This app does not work properly and there is no support in English. Not worth the time installing this app.
Feb. 27, 2019
Tried to install it, it doesn't work...when trying to use the troubleshooting guides, the links are non-existent and also in another language (russian or something alike)
Dec. 17, 2018
First 3 day the apps works perfect, then there was some issue with the CTA message. Contacted the support, received a reply saying that they can't do anything and it was normal. Worst Customer service, you shouldn't put your email in the first place if you can't help your customer on anything.
May 5, 2018
I love this app. It is so easy to implement. I am not an IT expert but I did it :). I highly recommend this app for everybody who wants to stay connected with their customer. My customer appreciate it so much because it is convienent for them to ask us anything.
April 20, 2018
I was looking for long time the app which will provide simple solution to add WhatsApp contact to the home page of www.sugar-art.ca. Sugar Art or Sugar Art Canada have unique Meringue transfer sheets. We made custom design even for the Google. This app is perfect!!! And we LOVE it!!!
April 16, 2018
Sencilla y simple para manejar el contacto de prospectos y clientes que navegan en nuestra tienda, en poderosas herramientas gratuitas que todos conocemos y manejamos.
Nov. 8, 2018
Have been using for awhile. Good Customer support! Check it out on our website https://www.watch.sg/
March 17, 2018
So far so good!! Installation was super easy. Which beats other chat apps I've tried. I love that I can completely customize the chat button widget (different colors and message of my choice.) Customer's have the option of chatting, emailing, and calling if you choose. Customer service is excellent, they are quick and very responsive.