All reviews

Rating Breakdown

  • 5
    84% (144 ratings)
  • 4
    5% (9 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2017

Finally, I found a good Chat Button for my online store https://www.aditajewels.com. It's clean, easy to be understood, provide multiple IM for customers to choose. Thank you guys

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2017

this apps is great in term of installation, settings and usage. And it's free. Highly recommended for store's owners.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2017

That's great app 100% recommended.

Store

Decalcr

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2017

Es de las mejores app que he instalado, súper útil y eficaz. Gracias

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2017

Finally, I can find a good Chat Button on my online store Blue Edges (https://blue-edges.com). It's clean, easy to be understood, provide multiple IM for customers to choose. Thanks for this great tool!

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 25, 2017

we were getting customer feedback that not everyone had facebook; we had to look for a way that customers could interact with us immediately even though they didn't have a facebook account. and then we stumbled on a gem whatshelp. it's easy to install and looks professional. a great app.

Store

Billteh

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2017

Honestly, this should not be free. I feel like I'm stealing. Amazing work on this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2017

A good app, very convenience to use. Really thanks. One more suggestion, can you please add Wechat into the app?

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2017

We are really happy that there is a live whatsapp chat tool on shopify, our customers used it immediately after the installation, which was very easy and fast. Thanks a lot!

Store

Hateko

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2017

The best multi-platform chatting and messaging app on Shopify. Period. We are into customized corporate trophies and awards. Our clients need to interact during the closure of sales due to the customization element involved. We tried a couple of other apps for chat available here, but honestly the learning curve was steep for us and for our clients as well. We came across WhatsHelp Chat Button, initially we were skeptical thinking...here we go again! Honestly going through the app page on Shopify and reading the reviews, we were a little confused regarding its pricing structure, while it says its free, one of the reviewers' comment of 1000 chats only being free was kind of a deal breaker for us, however, we contacted them on FB messenger and after explaining our concerns to them we were clarified that the pricing structure was for installing their api on native self managed sites and its was FREE for Shopify users! Convinced, we installed it (which is a breeze, if anything), and it was up and running instantaneously. The guys at the help desk were only too kind to help customize the chat button color to our brand color and we are stoked about introducing our clients to this new and user friendly interface. Superb app. The best chat app on Shopify in our opinion. All the best for future apps guys. Keep them coming and keep them free :-) Amit www.sktrophies.com

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 15, 2017

We've tested this integration and believe WhatsHelp will be a real game changer for our market (in Brazil). We desperately wanted a non-live chat option so we can respond to customers in a more convenient and personal way - without them feeling like they are prisoners to their screen until the chat session finishes (and not add a ton of stress to our operators as well). The Messenger and WhatsApp integrations are very smooth and the minimalist icon on our page is exactly what we wanted to keep a clean but functional chat on our site! Thanks so much WhatsHelp we love what you are doing!!

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 12, 2017

Great app!! I love it :) it works perfectly with fb messenger and whatsapp (the tools that I use).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2017

good app, nice and clean, buyers can directly send sms/messages or call or whatsapp immediate.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2017

Looks great . It is a very useful tab especially for customers who have questions while shopping. Appreciate it

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2017

After today's update, when a user clicks on the chat button, it takes him/her directly to the WhatsApp application (on a smartphone) or to WhatsApp Web version (on a desktop PC or laptop). This makes the WhatsHelp App even more practically useful than before! Thanks a ton, Dmitry ... well done! Prasenjit Sarkar https://tech2cool.myshopify.com

Using app

Over 4 years

Total reviews

4

Average rating

4.5

5 / 5 Share

April 4, 2017

Great App !! Easy for the user to use.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2017

Serves its purpose very well.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 21, 2017

Wow! that was easy to set up! www.atouchofdazzle.com

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2017

Very good app. Useful and nice.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2017

very good customer service app. easy to setup.

Using app

8 months

Total reviews

13

Average rating

5.0